Banff Visitor Centre

Banff Visitor Centre: Hours, Address, Banff Visitor Centre Reviews: 4.5/5

Banff Visitor Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Welcome to the official visitor centre for Banff National Park. We invite you to stop by the visitor centre on Banff Avenue for all your trip planning needs, accommodation, dining and activity booking, Parks Canada trail, campground and backcountry information. Whatever your need, our friendly staff will ensure you are equipped to have a fantastic visit to Canada's first national park. We look forward to your visit!
Suggested duration
< 1 hour
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Banff Visitor Centre
The area
Address
Popular mentions

4.5
1,107 reviews
Excellent
646
Very good
322
Average
93
Poor
31
Terrible
15

Safi and Fariaa Adventures
Ottawa, Canada760 contributions
Visitor Centre closed due to pandemic
Mar 2021
Unfortunately the Banff Visitor Centre is closed due to the Covid-19 pandemic.

One interesting thing about Banff is that they require masks both indoors AND outdoors on Banff Avenue. They have Peace Offices who issue tickets to those not wearing masks outside as well.
Written 23 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there - this is Jess from the Banff Visitor Centre. We're sorry to have missed you while our visitor centre is temporarily closed for in-person visits. Next time you're in Banff and need some information, feel free to reach out to us over the phone, by email or using the chat feature on our website - we're available from 9am to 5pm every day to assist you. We look forward to seeing you again soon!
Written 4 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Douglas552
Hawick764 contributions
A mine of information!
Feb 2020
A well set out visitor and information centre with friendly and welcoming staff and no shortage of information and ideas for my stay!
Written 26 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

toddlerpants
Droitwich, UK983 contributions
Ask them anything, they will know
Aug 2019
These chaps were a delight.
They had set up out on the street so we did not have to go inside.
They were jolly and full of local knowledge.
We asked about a medical center (not a regular question) and they gave us excellent directions.
Written 27 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

alanfP4979MT
Toronto, Canada8 contributions
Helpful and Practical
Feb 2020
What more could you ask for, friendly and helpful. Good Maps of the Area, Kowlegable staff. Location Perfect.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Gonzalo E
Mexico City, Mexico21 contributions
All information given
Feb 2020
Amazin Centre if you are brand new in Banff, they solved all our doubts and give some tips of what can we do!
Written 18 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for reviewing your experience at the Banff Visitor Centre. Sounds like you found everything you were looking for - we hope you come back for another visit soon!
Written 14 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ana Sloaki
New Orleans, LA11 contributions
Very helpful
Feb 2020
This place is located right in downtown area and they are really really helpful and they have few local brochures.
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thank you for taking the time to leave a review. We're pleased to hear our team was able to assist you during your stay. We hope to welcome you back again soon!
Written 14 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

1958ali
Lac du Bonnet, Canada10 contributions
Helpful
Jan 2020
The staff was very friendly and accomodating; and helped us with cross country trail choices. The building is cool - a little bit of history!
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there! We are so happy to hear that you were able to get the information you were after. Thanks for taking the time to leave a review and we hope to see you again!
Written 14 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Golden_Amik
Red Lake, Canada137 contributions
First stop in Banff
Jul 2019
If you visit Banff, the Visitors Centre is a must. There are many pamphlets and helpful, friendly staff to point you on your way to whatever you might be looking for. We visited on very busy day in July and were able to find the information we needed without much of a wait. There are public washrooms in the basement, as well. The building is very neat to look at and visit, when you are in the area.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thank you for taking the time to leave a review. We're pleased to hear our team was able to assist you during your stay. We hope to welcome you back again soon!
Written 23 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BenLar137
Calgary, Canada13,378 contributions
A great place to stop!
Dec 2019
Whether you need backcountry hiking information or shopping tips, this place has them all, plus some nice items in their gift store. On our recent visit, I needed more information on some hikes I was thinking about for the summer, and got some really great suggestions. The location couldn't be handier, and they even have good toilets downstairs. Even though we're fairly knowledgeable about the area, you can always learn something. Everybody was friendly and did their best to help us.
Written 22 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there! Thank you for taking the time to leave a review. We're glad to hear our staff were able to assist you with everything that you were looking for in our Banff Visitor Centre. We hope you'll be able to come back and visit again soon!
Written 23 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Solodam J
Amsterdam, The Netherlands31,753 contributions
Tourist Information Centre
May 2019
It was always a good choice to visit an information centre to know what you can do in the place you're visited and the surrounding. There're so many brochures of the local events etc. This visitor centre was established in a half-timbered house that was used to be the Banff School Auditorium until 1972.
Written 27 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Solodam, thanks for leaving a review! We're so happy we were able to help you with all the information you needed. We hope you enjoyed your visit to the Banff & Lake Louise area!
Written 10 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 900
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing