Relaxus Banff Massage

Relaxus Banff Massage: Hours, Address, Relaxus Banff Massage Reviews: 4.5/5

Relaxus Banff Massage
4.5
10:00 AM - 9:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 6:00 PM
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About
Offering a tranquil haven in the heart of Banff, located in the 2nd floor of Cascade Mall. Relaxus Banff Massage is Banff’s first massage clinic in the only mall in Banff, the Cascade Mall. We specialize in world famous Korean style facial and meridian deep tissue massage. Come and enjoy the best massage we offer as you truly deserve it. We can accommodate up to 6 clients at once.
Suggested duration
1-2 hours
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4.5
43 reviews
Excellent
37
Very good
1
Average
2
Poor
1
Terrible
2

Anna
Toronto, Canada1 contribution
Sep 2021
I was having a vacation in Calgary with my sister, brother in law and husband. And we decided to stay in Banff for a few days. While strolling around town, we saw this massage place and thought of having one. We were warmly welcomed and we were immediately advised of the available time. The massage therapists were very good and really took care of us. The staff are very warm and kind. They are really taking care of their clients. Thanks to Karen and staff for giving us a wonderful experience.
Written 4 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DarcieLynn
Calgary, Canada5 contributions
Feb 2021
My husband had booked a couples massage for us. When we arrived, the front desk staff said that she could not direct bill for our massage and that we could get a receipt. I said that was fine as most places don't direct bill. They had given us a man and a woman for the massage. I do not like getting massages from men so my husband said he would. Our massages were deep tissue. My husband said that it was the worst massage he had ever had. The mans hands were like sandpaper and he did not seem to know what he was doing. My husband gets deep tissue massages often so I know he knows how it should feel. When we went out to pay and my husband complained they did not seem to want to do anything for him. He asked for a discount and after some time waiting for the front desk woman to call the boss she finally gave him 15% off. I asked for a receipt and they would not give me a proper copy. They said they would e-mail it to me and I agreed as we had dinner reservations that we had to leave for. I have still not received a receipt and so I believe that they mislead us to get the business and are not Registered. This is unfortunate because my massage with the lady was really good. I would have loved to have given her a good review. I would say that if you are looking for an RMT massage go elsewhere. If you don't care about that then just make sure you are not booking the guy. But overall I would say go elsewhere, there's a lot of other nice places in Banff for a massage.
Written 23 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cherylc1402014
Edmonton, Canada4 contributions
Jan 2020 • Solo
I had an appointment today at 1:45. It was my only available time and made the appointment 2 days ago. When I arrived was told they didn’t have anyone available.

I was mad! This was my only available time so of course I was unable to find another place to go.

Extremely frustrated. If I didn’t show up they would have charged me for my appointment. Since they cancelled my appointment what is my compensation?????

Be very careful!
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rondulph Quiapo
Banff, Canada5 contributions
Oct 2019 • Solo
The best place indeed. Staff are well trained, friendly and they give you options on what to take for a relaxing massage. A 10 out of 10 for this place! Kudos to Karen!
Written 12 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Melmelmar
Camas, WA69 contributions
Sep 2019 • Solo
I got a 60-minute massage, and it was great! They were able to accommodate a same-day appointment, and I was able to add a bunch of extras to my massage at a VERY reasonable price (hot towels, essential oils, and hot stones). Great price and even better value!
Written 29 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pidgee
Brisbane, Australia100 contributions
Sep 2019 • Couples
We needed a massage after 2 weeks of exploring the Rockies and googled this place. The staff very friendly and got a therapist in so we could have a couple massage. It was one of the best we have had and also got a discount.
Would recommend. Upstairs in the cascade shopping centre
Written 8 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

heatherjanice
Nagambie, Australia393 contributions
May 2019 • Friends
We had been traveling for a while and decided a massage was in order. Found this place in a small shopping mall in the main street.

What bliss! How amazing! You never know when you just rock up somewhere how good (or bad) something might be, but this place was simply superb. Janet was outstanding- one of THE BEST massages I have ever had, and I've had a few. It certainly ranks up there with the most memorable. Thank you Janet.
Written 4 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carina
21 contributions
Jun 2019 • Couples
We had a couple costumized massage and IT was so good, like a little holiday in our holiday. The hosts were so kind and explained everything. The atmosphere was relaxing since we walked threw the door. Absolutly top
Written 2 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marie D
1 contribution
May 2019 • Couples
Loved the spa, very professional and clean! My boyfriend and I got a couples massage and are extremely please with the deep tissue massages we received! Each masseuse listened to what areas needed the most work and did a wonderful job!
Written 4 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emily L
Edmonton, Canada31 contributions
Oct 2018 • Couples
We wanted to book a massage last minute, and they had a few opens as well as a sale on 60 minute massages. They were professional and efficient in processing us for payment and booking, and the massage therapists did a great job. Very relaxing and would go here again!
Written 23 October 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Relaxus Banff Massage

Relaxus Banff Massage is open:
  • Sun - Sun 10:00 AM - 6:00 PM
  • Mon - Thu 10:00 AM - 8:00 PM
  • Fri - Sat 10:00 AM - 9:00 PM