Xcaret

Xcaret, Playa del Carmen: Hours, Address, Xcaret Reviews: 4.5/5

8:30 AM - 10:30 PM
Monday
8:30 AM - 10:30 PM
Tuesday
8:30 AM - 10:30 PM
Wednesday
8:30 AM - 10:30 PM
Thursday
8:30 AM - 10:30 PM
Friday
8:30 AM - 10:30 PM
Saturday
8:30 AM - 10:30 PM
About
Xcaret (pronounced eesh - carette )is a must-see destination while visiting Cancun and Riviera Maya, situated only 37 miles from Cancun International. Xcaret," Mexico ’s sacred paradise" was opened in December 1990 as an eco-archeological park where visitors from all over the world can enjoy the splendor of Mexico’s biodiversity and cultural heritage. Attractions: Underground Rivers, Beach, lagoon & pools, Tropical Jungle Trail, Rotating Scenic Tower.
Suggested duration
More than 3 hours
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Admission tickets
from NZ$173.84
All you need to step foot in the door.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Xcaret
Popular mentions

4.5
43,964 reviews
Excellent
29,188
Very good
8,909
Average
3,608
Poor
1,251
Terrible
1,009

Ozden_19
Kyrenia, Cyprus20 contributions
Jan 2022 • Family
Highly overrated, so naturally overpriced. Except from underground river, not much to do. Park is nice and beautiful to walk around but does it worth all the money and time? For us, definitely it did not.
Written 22 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thanks for your comments. We appreciate that you sharing your comments with us. We regret that our eco-archaeological park and its more than 50 natural and cultural attractions included have not met your expectations. We would like to share that at Grupo Xcaret, we have a wide variety of theme parks for all preferences such as Xoximilco, Xavage, and Xenotes in Cancun. Xcaret, Xel-Há, Xenses, Xplor, and Xplor Fuego in the Riviera Maya which can be adapted to your needs. We hope you can give us a second chance to visit us again or invite you to know any other park from Grupo Xcaret. Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 22 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marc O
Milton Keynes, UK21 contributions
Jan 2022 • Couples
Overall it’s a lovely experience, but let down by the unbelievably expensive extras that are essential to the day. You 100% need to anticipate spending at least $100 USD each if you are to properly enjoy the day.

The river swim is included in the basic package. But you need to hire snorkels and flippers in order to do this properly.

The dinner along with the show is really the only option unless you want to have overpriced hot dogs and other food for dinner beforehand. About $11USD for a beer and $25USD for a cocktail at the bar.

Incredible beach area, great for relaxing. Beautiful ruins and animals to see. Generally a lively long day out sightseeing.

If you want to partake in any of the actual activities though they are all extra money. If you want to do them all you’re easily looking at an additional $300USD per person.
Written 21 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Marc, Thanks for your comments. It’s a pleasure to read that you had a lovely experience at our park. Xcaret has more than 50 natural and cultural attractions, which are included with the admission fee, additionally to being a one-of-a-kind park. We would like to share that the optional activities have an additional price due to their high maintenance cost, in addition to being more personalized experiences with a limited capacity. These are not included in the admission to keep the price as low as possible. It's worth mentioning that you have the option of adding the Xcaret Plus Admission. Besides the more than 50 attractions included in your Xcaret admission, you can also enjoy a buffet meal at the restaurant of your choice. In addition, you have access to Plus Area exclusive facilities, with lockers, dressing rooms, and private restrooms, and the use of snorkel gear for the underground rivers. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference. Cordially, Jose J. Grupo Xcaret - Customer Service. Tel: + 52 (998) 883-3143 - US 855-326-0682
Written 22 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Alejandro Roca
Cordoba, Argentina4 contributions
Jan 2022
The park is ok, but the Plus Package does not include not even one of the special activities and it is very frustating to pay so much money and then not have included at least one of the special activities.
Written 20 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alejandro, Thanks for your comments. It’s a pleasure to read that you had a good experience at our park. We would like to share that you have the option of adding the Xcaret Total Admission, and you can choose an Optional Activity: Adrenalina for a high-speed ride in the sea; or Sea Trek, a walk on the seabed. Also, delight yourself with an exquisite buffet after swimming in underground rivers and enjoying the more than 50 attractions of Xcaret. It's worth mentioning that the optional activities have an additional price with the regular and plus admission due to the high maintenance cost. These are not included in the admission to keep our admissions fee as accessible as possible. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 20 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

thaisfuncia
Sao Paulo, SP272 contributions
Oct 2021
Its further down from Cancun. We took their own bus service, that worked great. The park offer many attractions and activities. But we were most interesting on going to the rivers.
Do not underestimate the river journey. NICE, beautiful BUT DO TAKE YOU FINNS, its available and FREE. Its not mandatory BUT I am a swwimmer and I diver....TAKE THE FINNS...can gets pretty exausting of swimming. The rivers, there are 3 different ones and all different and nice.
Lucky the park was pretty empty and the river experience not crowded at all.
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thank you so much for visiting Xcaret! It's a pleasure to read your message and we are thrilled to hear that you enjoyed all our natural attractions as well as the underground rivers. We greatly appreciate your comments, which motivate us to continue innovating and help other visitors to enjoy their visit to the park. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

susarafox
Cape Town, South Africa18 contributions
Jan 2022 • Couples
The best experience ever. Mexico at its finest. Never been to a cleaner, well run super exciting day trip. Food was included and phenomenal..... extravaganza in the evening with 7 course dinner world class ...... do not skip this Xcaret experience....
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thank you so much for visiting Xcaret! I'ts a great pleasure to read your message and we are really glad to know that you enjoyed our Xcaret México Espectacular Dinner. All your kind comments motivate us to constantly work on innovation and keeping our service standards for your preference. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maxine B
Gibraltar13 contributions
This park is beautiful you should definitely come and visit. It has 3 rivers where you can swim along and enjoy all the beautiful caves and they have, your can also enjoy the beaches they have do some snorkeling, watch the flamingos, they have alot of animals you could see like turtles, sharks, manta rays, dolphins, leopard, even bats you have a few restaurants to choose from also the best bit is the end show where they have a big spectacular at the end and you dont want to miss it.
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Maxine, Thank you so much for visiting Xcaret! I'ts a great pleasure to read your message and we are really glad to know that you enjoyed all our natural attractions as well as the night show: Xcaret México Espectacular. We take into consideration all your kind comments, which motivate us to constantly work on innovation and keeping our service standards for your preference. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Vancity Adventure
Vancouver, Canada62 contributions
Oct 2021
XCARET PARK IS THE CANCUN PARK WHERE YOU CAN FIND UNDERGROUND RIVERS, THE CARIBBEAN AND MEXICO’S CULTURE, IN ONE PLACE. Enjoy the wealth of Mexico in the most emblematic park of Playa del Carmen and the Riviera Maya. Xcaret is the nature park in Playa del Carmen where you and your family will live Mexico in more than 50 natural and cultural attractions. Swim in underground rivers that come from the heart of the earth. Look closely at the inhabitants of the Aviary, the Coral Reef Aquarium, and the Butterfly Pavilion. Also, eat delicious Mexican and international dishes, discover Mayan ruins, and be thrilled by the incomparable Xcaret México Espectacular presentation. This Cancun theme park makes your vacations unforgettable. Vancity Adventure
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thank you so much for visiting Xcaret! It’s a pleasure to read that you had an amazing time at Xcaret and that our park had made your vacations unforgettable. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ridas C
1 contribution
Jan 2022
Value for maney is just great! Excellent guides splitted the group into 2 (spanish and english speakers). Great tour not overloaded with figures, but very informative. Antonio gave full view of Chichen Itsa and Angel did great bus tour while travelling. Fantastic day with great guides!
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Ridas, Thank you so much for visiting us! It’s a pleasure to read your message, and we are thrilled to know that your visit met your expectations. We take under consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sharon C
5 contributions
Dec 2021
took m y son and his family to this holiday. Everybody had a great time. Specially loved the final 2 hour show.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sharon, Thank you so much for visiting Xcaret! It’s a pleasure to read that you had a great time with your family at our park and that you loved our Xcaret’s night show: Xcaret México Espectacular with more than 300 artists on stage and recognized as the best Mexican theater production worldwide by IAAPA. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Alexander F
7 contributions
Jan 2022
Overpriced and time wasting. You can get much cheaper and better experiences around Yucatan in the real nature and don't need to go to an artificaial park.
Written 16 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alexander, Thank you for your comments. We are sorry that our eco-park with more than 50 natural and cultural attractions didn't meet your expectations. Xcaret has many attractions such as underground rivers, the snorkeling in the inlet, the aquarium, the scenic tower and our night show: Xcaret México Espectacular wiht more than 300 artists on stage. All this and more included in the general admission price. We hope you can give us a second chance and visit us at any other park of Xcaret Group, such as Xavage and Xenotes in Cancun. Xel-Há, Xenses, Xplor and Xplor Fuego in the Riviera Maya. There is a park for every different taste, which can be adapted to your preferences. Kind regards. Daniel G. Grupo Xcaret - Customer Service. Tel: + 52 (998) 883-3143 - US 855-326-0682
Written 16 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Xcaret

Xcaret is open:
  • Mon - Sat 8:30 AM - 10:30 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Xcaret admission prices can vary. Entrance tickets currently cost $168.66, while a popular guided tour starts around $88.55 per person. See all 53 Xcaret tickets and tours on Tripadvisor

Xcaret can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 53 Xcaret tickets and tours on Tripadvisor

According to Tripadvisor travellers, these are the best ways to experience Xcaret: See all Xcaret experiences on Tripadvisor