La Isla
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Sunday
11:00 AM - 12:00 AM
About
This open-air mall is one of the most popular malls in Cancun, featuring a diverse range of stores and restaurants from high-end to more affordable options. But there's more than just shopping at this cool complex. There are many other attractions and activities for everyone to enjoy. Spend the entire day here, or stop by this beautiful waterfront location as part of a city tour. – Tripadvisor
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

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4.5
4.5 of 5 bubbles10,966 reviews
Excellent
5,316
Very good
3,926
Average
1,378
Poor
199
Terrible
147

Monsters
16 contributions
5.0 of 5 bubbles
Apr 2024 • Family
The best shopping mall in Cancun and very close to the hotel where we stayed. Easy to access by bus, or by foot. Everyone could find something interesting. There are many different types of stores, from H&M, Zara, Massimo Duty, Armani Exchange, to Jaime Ibiza( authentic Mexican brand), and my favorite, Victoria Secret ,… Starbucks,Häagen-Dazs, for taking a break.
Written 13 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for visiting us! We are glad that you enjoyed Plaza La Isla. ¡We look forward to your return soon!
Written 16 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

asiatrip2007Winnipeg
Winnipeg, Canada190 contributions
4.0 of 5 bubbles
Mar 2024 • Family
It is easy to get here taking an R2 or R2 bus for 12 pedos in hotel zone. Prices higher than in Canada in most stores. Bathrooms are very clean.
Written 1 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for visiting us! Maybe on your next visit you can take a ride on the Sky Wheel and enjoy the view, it could be fun !
Written 3 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marie-France H
2 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Awesome shopping and a great selection of stores from fast fashion to high end! Highly recommend! H&M, Zara, Mango to LV, Gucci, etc…
Written 28 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, we hope you to come back soon !
Written 3 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

amyjean0202
Kalamazoo, MI178 contributions
3.0 of 5 bubbles
Mar 2024 • Family
If you’re looking for an upscale shopping mall this is it. We were able to get medications and souvenirs here on a gloomy morning. Easy to get to by taking the bus. If you’re lucky you’ll also see an alligator while crossing the pediatrician bridge.
Written 28 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for visiting us! We recommend you to visit Ripley´s on your next visit, it could be fun!
Written 3 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joaquin M
Buenos Aires, Argentina2 contributions
4.0 of 5 bubbles
Nov 2023 • Solo
Was there some months ago. Being from Argentina, saw some very nice high end stores we don’t normally get down here. Fair prices for the most part, really depended on which store i landed in but some had good deals.
shopped at Bershka, Calvin Klein, Nike and some others. Aquarium was also a little nice highlight, perhaps a bit overpriced especially for the swimming with dolphins part but not bad for the walking around bit. Check it out if you’re somewhat near the place and you got that $1USD bus ride available.
Written 27 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for visiting us we hope you to come back soon!
Written 3 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jananne m
Brooklyn, NY10 contributions
1.0 of 5 bubbles
Feb 2024 • Family
Don’t bother. Same stores you can find at any US mall. Definitely didn’t find any authentic Mexican experiences. We stayed only 15 minutes
Written 9 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry we did not meet your expectations. Maybe next time you can enjoy an authentic Mexican experience by visiting Los Chachalacos, La Parrila or Taco Grill and tasting some good tacos.
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cgloid
Cancun, Mexico82 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
Good open air mall. Has several shops, mostly women's, sunglasses, pharmacy, and souvenirs. There are 2 nice restaurants and several mid-range restaurants in a wide variety of food. An aquarium is also on site for small children.
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your comments, we recommend you to visit Ripley's museum for your next visit. We hope to see you back soon !
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NC2CUN
Cancun, Mexico46 contributions
1.0 of 5 bubbles
Mar 2024 • Couples
Don’t go- La Isla is going through construction and I made mistake of taking visiting family to see the sunset and have dinner. We missed sunset because the parking deck elevator didn’t work, had to wheel visitor through the down lane of deck. Eventually around front located wheelchair access to shopping area. Missed the sunset 🌅 Wanted to get cash for the great saxophone player after dinner except every cash machine in La Isla was NOT working!
After dinner returned to deck for another nightmare. After splitting up family and someone walking up deck for car we discovered the ticket payment machine was broken too!After picking up wheelchair visitor from sidewalk we approached parking booth. Held us for 20 minutes because the payment machine was cash only because of broken machine! We didn’t have much cash between us. After requesting a supervisor, no one arrives for 20 minutes so one visitor asked if they could transfer money to the employee and they pay? Yes, and after sending money to employee we were able to leave. I’m definitely posting this to TripAdvisor because no one else should experience this in paradise.
The management should not be charging for parking when elevators and ticket pay kiosk aren’t working and construction barriers and materials are in parking deck. Looked like greed to me!
Written 5 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry for the inconvenience, your comments help us to prevent this from happening again. We hope you can come back to enjoy a better experience.
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richnutt
Hinckley, MN42 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
The first thing that greets you is the smell of the open cesspool that flows around the mall. Half of the storefronts are boarded up. All thats left is the kiosks with people accosting you for excursions and timeshares.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry you did not have the best experience, your comments help us to offer a better service.
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PDS
Ghent, Belgium468 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Nice and pleasant shopping center with a lot of stores and restaurants. Also many luxery stores like cartier, Chanel, etc...
Written 31 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for visiting us!
Written 16 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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LA ISLA: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about La Isla





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