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Lomas Travel
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Traveller Overview
  • Excellent64%
  • Very good10%
  • Average5%
  • Poor5%
  • Terrible16%
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About
Lomas Travel is a travel agency certified by the Mexican Association of Travel Agencies (AMAV), with a team of over 800 professionals in tourism services. Since 1981, we have been providing unforgettable experiences to visitors from around the...more
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Cancun, Mexico
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+52 998 881 9400
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Reviews (1,539)
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All reviews lincoln navigator boarding passes white pants southwest vacations el dorado royale cancun airport an excursion return trip great service private transportation playa del carmen riviera maya great company cold beer within minutes no issues these guys
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1 - 10 of 1,476 reviews
Reviewed 2 days ago

the attention that the Lomas Travel staff gave us was very good, at the airport they received us with a lot of affection, one of the guys had a banner with our name, he directed us to our transport that would take us to the...More

Date of experience: January 2019
Thank Cathy E
Reviewed 2 days ago

Fantastic service from Luis,Maurice and Idel. Would definitely recommend to all our family and friends.

Date of experience: January 2019
Thank Karon M
Reviewed 2 days ago

Donaldo Cruz gave us a very good service, he was very attentive and friendly, he helped us to schedule our transportation to the airport and also gave us information about the place, and all the things we could do in the hotel. the transportation service...More

Date of experience: January 2019
Thank joshep d
Reviewed 3 days ago via mobile

When we arrived at the airport in Cancun Mexico, Lomas Travel was right there to pick us up. When we departed El Dorado Royale, the driver took us to the airport, carried our luggage in, took us to the kiosk, checked us in and printed...More

Date of experience: January 2019
Thank blondecin
Reviewed 5 days ago via mobile

Special thanks to Sergio from lomas travel We book diferent excursions while our vacations at el dorado sensimar and everything been grate the service in general was fine ........xxxxxxxxxxxxxx

Date of experience: January 2019
Thank SergioL2704
Lomas Travel G, Gerente at Lomas Travel, responded to this reviewResponded 3 days ago

Hello Sergio L; Thank you very much for your review to my coworker Sergio, I will tell him :). And thank you also for your comments about the our great service, Hope to see you next time to have fun on more excursions.

Reviewed 6 days ago

As a travel agent, Luis, maurice, and Idel at el dorado royale are always so helpful with all of our clients. We send a group a month to karisma properties and Lomas is our most trusted supplier in the cancun area.More

Date of experience: January 2019
Thank Jamrrr
Lomas Travel G, Gerente de Customer Care at Lomas Travel, responded to this reviewResponded 6 days ago

Hello Jamrrr: Thanks for your kind words, we are very happy to know that we are your most trusted supplier in the cancun area, It's a pleasure to us. We always try to provide the best service to our guests. We will make sure that...More

Reviewed 1 week ago

Excellent service -very polite staff and efficient travel. Arriving at your destination relaxed and comfortable. An excellent way to start or end a holiday. Thank you Lomas travel.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Cruiser04220480803
Lomas Travel G, Gerente de Customer Care at Lomas Travel, responded to this reviewResponded 6 days ago

Hello Cruiser04220480803: Thanks for your comment, we are very happy to know that the staff provided you an excellent services, it's a pleasure to us know it. Have a nice day!

Reviewed 1 week ago

We booked transport to/from Xplor from our Cancun resort with Miguel, but the morning of our trip, the driver didn't have us on his list so left us behind. Miguel came by shortly afterwards and promptly tried to resolve the situation. He arranged for us...More

Date of experience: January 2019
Thank Chris_vonR
Lomas Travel G, Gerente de Customer Care at Lomas Travel, responded to this reviewResponded 6 days ago

Dear Chris_vonR: Thank you very much for your comments, we are very happy to know that Miguel helped you in that situation, for us the guests are the highest priority that is the reason why we try to provide the best service. We will make...More

Reviewed 1 week ago via mobile

Used lomas travel to go on an excursion and they were always reliable, curtious and prompt. We asked for a shuttle last minute and Omar hooked us up. Definitely recommend.

Date of experience: January 2019
Thank Nicolas G
Lomas Travel G, Gerente de Customer Care at Lomas Travel, responded to this reviewResponded 6 days ago

Hello Nicolas G: Thank you very much for sharing your comments about our service, we are happy to know that you recommend us. Have a nice day!

Reviewed 1 week ago via mobile

We were in generations riviera maya, when we went to the desk that is close to the restaurant we attended for Omar, he was very attentive and gave us many recommendations for activities. We take the best desicion to go to Maroma,the place is incredible....More

Date of experience: November 2018
Thank bishc17
Lomas Travel G, Gerente de Customer Care at Lomas Travel, responded to this reviewResponded 1 week ago

Dear bishc17: Thank you very much for sharing your comments. We are very happy to know that you liked the place, Maroma is an incredible place to do many interesting activities. We will make sure that "Omar" receives your congrats. Best regards from Lomas!

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Questions & Answers
Ask a question
MrsEwert
20 June 2018|
AnswerShow all 2 answers
Response from MaromaAdventures | Property representative |
Hola Mrs. Ewert: we suggest visit our website lomas travel and check our different package. Norma Uribe Flores Customer Care Manager
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David S
7 May 2018|
Answer
Response from MaromaAdventures | Property representative |
Hi David S: Thank you for contact us, I see that you inquire about a company named Wonderful Travel, we are a diferent company.
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