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Review Highlights
Top Notch Transfer Sevice

We used for our transfer to and from the airport to our resort. Our drivers were friendly, I felt... read more

Reviewed yesterday
SEC8221
Playa Transfers & Excursions

We booked Lomas to transport us from and to their airport with private transfers. They were very... read more

Reviewed 2 days ago
Annabelle L
via mobile
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Lomas Travel is a travel agency certified by the Mexican Association of Travel Agencies (AMAV), with a team of over 800 professionals in tourism services. Since 1981, we have been providing unforgettable experiences to visitors from around the world, whom thanks to their preference and recommendations have allowed us to create quality memories for 31 years, in the Mexican Caribbean and other destinations in the country.In our varied catalogue you will find: Hotels in Mexico. You can choose accommodations suitable to your requirements, be it for a family, business or leisure trip. We offer a wide variety of hotels at the best rates in major destinations of Mexico, like beaches, cosmopolitan cities or magical towns. Transfers in Cancun and Riviera Maya. Relax and don’t worry about how to reach your destination. We offer you private, shared, or luxury transportation options, on board modern and safe vehicles equipped with GPS technology and speed control, from the airport to any hotel in Cancun and the Riviera Maya. Tours in Cancun and the Riviera Maya. To complement your stay, we offer incredible experiences for you to take home the best memories. All activities take place in movie-like landscapes: lush jungles, impressive archaeological sites, underground cenotes, idyllic beaches and spectacular underwater sites. Some of the activities you can enjoy are: camel-back rides, snorkel at reefs, scuba diving, swimming with dolphins, zip-lining tours, visits to archaeological sites and more.Let us show you why our customers come back to this destination using our services. Consult with our tourism specialists and experience the best vacation. We are at your service 24 hours a day, 365 days a year
  • Excellent59%
  • Very good11%
  • Average6%
  • Poor6%
  • Terrible18%
Travellers talk about
“white pants” (32 reviews)
“boarding passes” (31 reviews)
LOCATION
Cancun, Mexico
Write a ReviewReviews (1,285)
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"lincoln navigator"
in 36 reviews
"white pants"
in 32 reviews
"boarding passes"
in 31 reviews
"southwest vacations"
in 25 reviews
"cancun airport"
in 134 reviews
"el dorado"
in 19 reviews
"return trip"
in 74 reviews
"great service"
in 83 reviews
"private transfer"
in 48 reviews
"cold beer"
in 15 reviews
"great company"
in 24 reviews
"riviera maya"
in 16 reviews
"within minutes"
in 22 reviews
"no issues"
in 16 reviews
"shuttle service"
in 19 reviews
"these guys"
in 29 reviews
"always on time"
in 23 reviews
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1 - 10 of 1,252 reviews

Reviewed yesterday

We used for our transfer to and from the airport to our resort. Our drivers were friendly, I felt safe and the vans were very nice.

Thank SEC8221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

We booked Lomas to transport us from and to their airport with private transfers. They were very nice and prompt. We ended up booking two excursions with them at our resort. Both excursions were great. Will be using them again for transfers when we return.

Thank Annabelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Fantastic, energetic staff! We used them for transportation to and from the airport. They were timely and very polite. Made the airport commute not so dreadful!

Thank Lonnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 days ago

Lomas Travel was the agency used for transport to and from airport/hotel. From the moment we arrived in Cancun, a friendly representative - Salvador - helped with our luggage right away. He also had lots of recommendations and tips for an awesome stay in Riviera...More

Thank dulcineea8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

This was the fourth time we have used Lomas Travel for our Mexican vacation. We took a large group this time and they accommodate private transportation for us from the airport to the resort. We could have taken multiple vans but they were able to...More

Thank Shannon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 5 days ago

Dear Shannon W: Thank you so much for your kind comments, we really appreciate your preference and of course we will loved to assist you for a fifth time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

I was an addition to the group without a reservation. I was added to the ground transportation in Cancun without hesitation. I've booked with them in the past on several occasions and they've always been friendly, courteous, informational professionals.

Thank Rita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 5 days ago

Dear Rita C: Thank you for your comments, we effort everyday to provide the best service to our valuable customers. Hope to have the pleasure to assist you in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

We have used Lomas many times over the past few years and have never been disappointed. They are always friendly, prompt and professional! A special shout out to Raoul Rodriguez who drove us to the airport yesterday from Beloved in Playa Mujeres. A true professional...More

Thank jendance13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 5 days ago

Dear Jendance13: We are truly pleased that once more we fullfiiled your expectations, we are lookinf foward to had the oportunity to continue provide you our exceptional service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

High Friendly family welcome services they make you field the you are home. plus they have 24 7 assistand

Thank Sergio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 1 week ago

Dear Sergio G:: We are so pleased you enjoyed your vacations and that we helped tom make it better. We are looking foward to assit you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We arranged for this service to pick us up and drive from the airport. They also did the return trip when we left. The service is very good and efficient. When they dropped us off at the airport, they went in with us, got us...More

1  Thank dreamweaver56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 1 week ago

Dear Dreamweaver56: Thank you for your comments, we are pleased that you enjoyed our service. We hope to have the pleasure to assist you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

This is my first negative review in 10 years , but have to be said ... We used Lomas travel for a private transfer from an airport to a hotel and back for 8 years ( twice a year) . Prices increased in 4 times...More

Thank geneva11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoLomasTravel, Director de Relaciones con Clientes at Lomas Travel, responded to this reviewResponded 1 week ago

Dear Geneva11: We are sorry to learn that our on-site representative fell short of your expectations. We appreciate you bringing your concerns to our attention, as feedback is vital to ensuring continued customer satisfaction, please contact us at customer@lomas-travel.com Again, we apologize for any inconvenience...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
David S
7 May 2018|
Answer
Response from GrupoLomasTravel | Property representative |
Hi David S: Thank you for contact us, I see that you inquire about a company named Wonderful Travel, we are a diferent company.
0
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Brandi281
24 October 2017|
AnswerShow all 2 answers
Response from Lomas Travel G | Property representative |
Hello Brandi! Due to political regulations at Cozumel, all transfers must be made with regular taxis. But you don't have to worry, as our reps will be waiting to welcome you at the airport and make sure you get to your hotel.
1
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Google Translation
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