Xavage Park by Xcaret
Xavage Park by Xcaret
4.5
8:30 AM - 5:00 PM
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
8:30 AM - 5:00 PM
Sunday
Closed
About
An adventure theme park south of Cancun that offers adrenaline-pumping outdoor activities like white water rafting, riding monster trucks, and a ropes course.
Duration: More than 3 hours
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- typeAexplorerCorvallis, Oregon18 contributionsIf you enjoy adventure, this is the park for you.This is our second visit to Xavage. I was determined this time to do a course on Monos (the 'ropes' course). I did the blue course which was plenty challenging for a person that is not too fond of heights, but I finished it and while I was challenged, I also felt completely safe at all times. Hawk is always fun and the kayaking is a great way to relax a bit from all the other high energy activities. My partner enjoys driving the course at Puma, which is fun, but remember not to put your tongue between your teeth! The course is rough (as promised) and will jar your bones. I wouldn't miss the experience. He also greatly enjoys Dragonfly (jetboat), which I wish I could do, but as a person who suffers from motion sickness, I feel it's best to skip this activity. My best time on this visit was the white water rafting. I have been a white water guide on many northwest (USA) rivers, and I had an exceptionally fun time on this man-made river thanks to my exuberant and expertly skilled guide Ramon. I was the only English speaker wanting to go at the time, so to make me more comfortable, Ramon recruited another guide, Mike, to be in the front of the boat with me. Thanks to these two this activity was definitely the highlight of my visit to the park.Dear visitor, Thank you so much for visiting Xavage! We are glad to have you back and read that you had fun with our activities. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 22 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Travelled with familyWritten 21 February 2024
- Joseph LeviSan Diego, California20 contributionsAdrenaline rush with an unforgettable experience!Xavage Park is an adrenaline rush! From thrilling whitewater rafting to heart-pounding zip lines, every activity pushes your limits in the best way possible. The park's rugged beauty adds to the excitement, making it an unforgettable adventure for thrill-seekers of all ages.Dear visitor, Thank you so much for visiting Xavage! It’s a pleasure to read that you had an unforgettable experience with our activities, and we are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 25 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2023Travelled with friendsWritten 24 February 2024
- NeedavacaSyracuse, New York48 contributionsAdventureThis is a fun place to visit. The fly zip line was great. We did this multiple times. The Monster Jeeps were true off roading experience and very bumpy. Only 2 people to a jeep. The white water rafting was great the first time our guide Amanda was wonderful. The second time we did it I fell out when our raft collided with a wall. I followed the safety instructions and was quickly pulled back into the boat. It was terrifying but was handled well. We did not do the speed boats or the ropes as that wasn’t our thing. In my opinion this park is not for kids under the age of 10. Bring closed toe water shoes.Dear visitor, Thank you so much for visiting Xavage! We are glad to read that you had fun with the activities at our park, and we are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 26 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Travelled with familyWritten 25 February 2024
- TravelBug7844Burlington, Canada11 contributionsWhite water rafting - amazing experience!My family and I went to Xavage for an adventure day and had a great time. The park wasn’t busy at all so it was quick to get onto the attractions. The white water rafting was the best ever!!! So fun and we did it twice. The second guide was awesome and had use doing some cool things as we went down the rapids. The jet boat was also awesome as well as the superman style zip line. The buffet was good and the flavoured waters are amazing. The only thing that was disappointing was the price of the photo packages! I would have loved to purchase but the cost was insane. I would think that they would sell more packages if they lowered the prices!Dear visitor, Thank you so much for visiting Xavage! It’s a pleasure to read that you had a great time with the activities at our park such as the Rafting and the Jet boat. We would like to comment that our photo package has the advantage of being unlimited, and our visitors can take all the photos they wish. In addition, our photos are professional and of high quality, taken automatically from unique angles. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 24 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Travelled with familyWritten 24 March 2024
- Pathfinder39829022 contributionsBrilliant day!Excellent day trip to Xavage. The jet boat that does 360 spins was the highlight of our day, however the off road ATV, zip lines, and rafting were also excellent. Staff were incredible, as were the guides (all booked via TUI). You really only get offered juice throughout the park, so if you want a soda with your all inclusive package you will have to hunt for it. Very little ques and all rides were available. Had a very enjoyable day.Dear visitor. Thank you so much for visiting Xavage! It's great to hear you had an excellent day at our adventure park and we're glad that the staff service met your expectations. All your kind comments motivate us to continue providing unique and unforgettable experiences to each adventurer. In addition, we'd like to share that we offer soda at our international restaurant. We'd love to have you back soon and we also invite you to visit our other theme parks such as Xel-Há, Xenses or Xplor. Please feel free to consult our official website for more information. Kind regards. Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682Written 18 May 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited May 2024Travelled as a coupleWritten 17 May 2024
- Mommy1IndianaScottsburg, Indiana459 contributionsHot but fun day!The ropes course was extremely challenging! We started here first and spent 3 hours here! My son did a few on the highest level and then moved back down to 3rd level with my other son and husband. I did the second level and went thru a short route since I’m terrified of heights. You do your own clipping at each part of the course and you can go up or down levels at certain areas. We also did the rafting, jet boat, zip line (pretty tame) and monster truck course. An exhausting day!Dear visitor. Thank you so much for visiting Xavage! We appreciate the time you took to leave your review with us and it's great to hear you had a fun day at our adventure park with your family. All your comments are really valuable and motivate us to keep providing unforgettable experiences. It would be a pleasure to have you back soon with your family and we also invite you to visit our other adventure parks such as Xplor or Xenotes. Please feel free to consult our official website for more information. Kind regards. Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682Written 8 June 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2024Travelled with familyWritten 8 June 2024
- Edualy20 contributionsYou can go with children!!!It’s a small park with lots of fun activities, I went with my 8 and 11 year olds and I was afraid they couldn’t do them, but that’s not the case, the limit is 1.20mts. In the Rope Course there are 4 levels, of which 2 can be done by children, a short course of 20 minutes and a long one of 60 minutes. On the jet and the rapids can also go and these activities are excellent!!! Now the park has something that ruins it, not all activities are open during park hours, I went today August 23 and the jet opened at 11am and closed at 4:15pm; rapids only opened from 12 to 3pm. Considering that the park only opens from 8:30am to 5pm you should at least have all the attractions (which are not many, I think 6) available. In my case I could only do 3 activities. In my review they should also extend the hours to at least 6pm.Estimado Salomonee. Muchas gracias por su visita y por tomarse el tiempo para compartirnos su mensaje. Nos alegra saber que disfrutó de nuestras actividades de aventura y adrenalina. Asimismo, le comentamos que en efecto, la edad minima para es a partir de 5 años en adelante. Sin embargo, por motivos de seguridad algunas actividades requieren de un peso y estatura minima. También vale la pena mencionar que ciertamente cada actividad tiene su itinerario por temas operativos. Esta y más información sobre las actividades se encuentran disponibles en nuestra página web oficial, aplicación móvil, o centro de atención telefónica. De igual forma, tomamos en consideración su opinión para seguir trabajando en innovación y mejora de nuestras experiencias. Esperamos volver a contar con su visita pronto y le invitamos a conocer nuestros otros parques de aventura como Xplor o Xenotes en la Riviera Maya. Saludos cordiales. Daniel G. Grupo Xcaret – Servicio al Cliente. Mex: + 52 (998) 883-3143 - US: 855-326-0682Written 24 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled with familyWritten 23 August 2024
- Elizabeth V1 contributionKids can go on nearly everything but …It was a very good park , the attractions were very nice and fun , however, the rides open late , close early ( 4 :30 ish ) and close during the day as well so the problem isn’t really the amount of rides it’s the times they operate . For families with kids , you can go but for most rides you need a minimum height of 1.22m (4 ft ) and for the zip line and ropes course you need a minimum weight of 40 kg ( 88lb ) . My daughter ( 11 ) could go on the first two levels of the rope course but not on the zip line , she weighs around 34 kg ( 74.9lb ) . My son ( 8 ) could go on everything my daughter could , also there is a kids area with some small slides and little place to relax with some hammocks and beach chairs . At one point the white water rafting gets does get pretty rough so if you aren’t ready to get beaten by huge waves don’t go on ! Also , beware because if you want to buy the photos , you’ll have to buy all of them , you can’t choose specific photos you like . Overall it was a fun experience for all the family , but the rides times are a giant problem .Dear Elizabeth, Thank you so much for visiting Xavage! It’s a great pleasure to read that you had fun with the activities at our park. We would like to share that to make the experience of our visitors most pleasant at our park, we recommend approaching our Visitors Service Modules, distributed at the park to provide you with the best routes, and schedules. We also have signs throughout our park and a map available to enjoy the activities and services of your interest. At Grupo Xcaret, we have always been synonymous with safety and quality. For that reason, to guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). The maximum circumference of the harness around the waist is 51 in (130 cm) and 27 in (70 cm) around each leg. In the case of children, the harness must fit properly. If it doesn't, for their own safety, they won't be able to do the activity. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference. Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 25 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled with familyWritten 24 August 2024
- Debbie B2 contributionsEnjoyableWas an enjoyable place to spend some time. The rafting was the best part of this adventure. Our guide was Yari (I hope I'm remembering how to spell his name), but he was great, truly amazing. He wanted to make sure we had a great time, and we did. My only complaint is as hot and humid as it is this adventure is only open for 3 hours, from 12-3, and that is a bummer given how hot and humid it was. The kayak adventure was closed. We weren't given a reason why, but it still costs just the same. Still, I would go here again, as it was not that busy, and the lines weren't terribly long.Dear Deborah, Thank you so much for visiting Xavage! It’s a pleasure to read that you consider Xavage an enjoyable place and that you had the best adventure with the Rafting activity. At Grupo Xcaret, we always consider the service as an opportunity to leave a positive mark on our visitors. We'd like to share that our adventure park has personnel, which indicate the times and availability of our activities in order you can choose what attraction to do at the moment and save time. Also, in case you need it, our staff will always be in the best disposition to let you know about the closest activities or suggest alternative routes according to your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682Written 26 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled as a coupleWritten 25 August 2024
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4.5
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Boricua-Siempre
Quakertown, PA33 contributions
Jul 2023
This park is a MOST DO, for those adrenaline junkies out there. We had a blast, and there is so much to do, with such tight timeframe (park closes at 5pm). The jet boat and rafting must be on your priority list, and there is a short window to enjoy them. Make sure you plan accordingly. We had a big group, and the guides were able to accommodate us (thank you Alfredo, and our rafting guides Miguel and Ubaldo). The jetboat was a thrilling ride, with high speed, close corner turns, and five (not one) 360° turns. Pay for the video, and you will be able to keep that ride saved for the rest of your life. Osvaldo was our boat's pilot, and he made sure we all had the adrenaline rush moving through our veins...
As for the high wire obstacle course, you MUST be in good fitness and mental health condition to do it. I am 60 yrs old, and was able to do the second tier, but it was tiring, and required mental attitude towards completing it. My grandson did the highest tier, and it took him almost two hours to complete. Recommended, but be prepared to do it.
Then it comes to the buggies. Good ride, but it is mostly to experience the thrill of riding through boulders and dirt roads. If you have never done something like that, it is highly recommended.
The downside from my perspective, is that the queue time is too long in each attraction, for the time the park is open. If you only have one day ticket, you may want to skip the kayaks, or the pool time, to enjoy the zipline ride, the buggies, the rafts, and finish up with the jet boat ride. Then if the time allows, go for the "monkeys' high wire" obstacle course.
As for the high wire obstacle course, you MUST be in good fitness and mental health condition to do it. I am 60 yrs old, and was able to do the second tier, but it was tiring, and required mental attitude towards completing it. My grandson did the highest tier, and it took him almost two hours to complete. Recommended, but be prepared to do it.
Then it comes to the buggies. Good ride, but it is mostly to experience the thrill of riding through boulders and dirt roads. If you have never done something like that, it is highly recommended.
The downside from my perspective, is that the queue time is too long in each attraction, for the time the park is open. If you only have one day ticket, you may want to skip the kayaks, or the pool time, to enjoy the zipline ride, the buggies, the rafts, and finish up with the jet boat ride. Then if the time allows, go for the "monkeys' high wire" obstacle course.
Written 23 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear visitor,
Thank you so much for visiting Xavage!
We truly appreciate the time you took to share your rating with us, and we are so glad to hear how exciting your experience was. Also is gratifying to read that the attitude of our attentive staff stood out. At Grupo Xcaret, we always consider the service as an opportunity to leave a positive mark on our visitors because we are committed to serving with great happiness to all our visitors.
We would like to mention that on occasion the number of people may vary according to the season. It's common that in high season we receive a greater number of visitors. However, we do our best to make our visitors' experience as pleasant as possible. All your comments will be taken into consideration since it helps us to keep innovating our experiences. We'd love to have you back in this or at any other park of Grupo Xcaret, such as Xoximilco and Xenotes located in Cancun.
Cordially,
Brenda H.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 24 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Izkander G
1 contribution
Dec 2023 • Family
It was amazing! We couldn't finish all the monkey rope courses so, the first thing you should consider is don't be late. Arrive on time, leave all your stuff in the lockers quickly and go directly to the rope courses. All the staff there was awesome. Very polite and professional. Oziel in the dragonfly does a great job. Washi or Guashi on the rafts was sensational.
My only complain was at the restaurant when the hostess wasn't there at the reception, so we were waiting and waiting, so we decide to get in to take a table. A staff member stops us and ask us to get back and wait. I explained to her that nobody was there and there were to many empty tables to take. Nobody else was making a line and the restaurant was almost empty. It was absurd. Then a hostess with a red jacket arrive and was kind of rude when she guide us to the table. It was very disappointing, that one person could make the last minutes on the park frustrating. Then we observed that the hostess was everywhere but not in her place, chatting with others. Carlos, the waiter at the restaurant was the one that saves the day. He makes my son's birthday.
My only complain was at the restaurant when the hostess wasn't there at the reception, so we were waiting and waiting, so we decide to get in to take a table. A staff member stops us and ask us to get back and wait. I explained to her that nobody was there and there were to many empty tables to take. Nobody else was making a line and the restaurant was almost empty. It was absurd. Then a hostess with a red jacket arrive and was kind of rude when she guide us to the table. It was very disappointing, that one person could make the last minutes on the park frustrating. Then we observed that the hostess was everywhere but not in her place, chatting with others. Carlos, the waiter at the restaurant was the one that saves the day. He makes my son's birthday.
Written 11 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Izkander,
Thank you so much for visiting Xavage!
It’s a pleasure to read that you had an unforgettable experience with the activities at our park. The situation reported in your review surprised us because as a company we work with all the staff to strengthen their customer service skills. We are very sorry that your perception of some members of our staff attitude hasn't been the best on your last visit. What you mention without a doubt is far from our standards of service. Nevertheless, we will take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 12 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrian Torres
Cancun, Mexico14 contributions
Oct 2023 • Couples
I really liked the park, one of my favorite activities
1. Dragonfly 10/10 the adrenaline that the pilots make you experience is incredible, the curves at full speed Kaleb and Armando 5 ⭐ excellent pilot.
2. Monster Truck 10/10 I loved that the vehicle could climb different obstacles, with a descent that is scary but without the good service that the staff provide from the beginning, they make you feel safe, Cristal, Fernando and Teresa
3. Rafting 10/10 I did not imagine paddling in the fast river, I am a little afraid of water but Yahir gave me the confidence to be able to do the activity and at the end when they let you swim a little it was relaxing to see the end.
The restaurant food and the snack were very delicious, the service of the waiters Bella and Alejandro 5 ⭐
In short, I loved it.
1. Dragonfly 10/10 the adrenaline that the pilots make you experience is incredible, the curves at full speed Kaleb and Armando 5 ⭐ excellent pilot.
2. Monster Truck 10/10 I loved that the vehicle could climb different obstacles, with a descent that is scary but without the good service that the staff provide from the beginning, they make you feel safe, Cristal, Fernando and Teresa
3. Rafting 10/10 I did not imagine paddling in the fast river, I am a little afraid of water but Yahir gave me the confidence to be able to do the activity and at the end when they let you swim a little it was relaxing to see the end.
The restaurant food and the snack were very delicious, the service of the waiters Bella and Alejandro 5 ⭐
In short, I loved it.

Written 25 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Apreciable Jacobo,
¡Muchas gracias por visitar Xavage!
Es un verdadero gusto leer que le haya gustado mucho nuestro parque y que considere sus actividades favoritas el Jet Boat, Monster Truck, y el Rafting. Además, nos alegra que se haya deleitado con la comida del restaurante y que haya destacado el servicio del personal. Estamos encantados de saber que su visita cumplió con sus expectativas. Tomamos en consideración todos sus amables comentarios para trabajar constantemente en innovárnos y mantenernos en su preferencia.
Nos encantaría tenerle de vuelta muy pronto en éste o en cualquier otro parque de Grupo Xcaret en el futuro. Contamos con una amplia variedad de parques temáticos para todos los gustos. Recomendamos visitar nuestros parques Xplor y Xenotes, donde ofrecemos más actividades de aventura.
Cordialmente,
José P.
Grupo Xcaret – Servicio al Cliente.
+ 52 (998) 883-3143 - US 855-326-0682
Written 26 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave175
Bristol, UK58 contributions
Sept 2023 • Couples
Had a great time here doing all the activities,
was extremely annoyed to find out when we got there that the cameras weren’t working (didn’t fancy telling anyone this before leaving our hotel, I wonder why? We had paid for the photo package with the parks back in the UK before coming out to Mexico so they refunded us in cash when we were there. I guess they cleverly realise once your at the park your not exactly going to turn back and ask for a refund as your probably quite far from where your staying so you will stay at the park and just accept that the camera isn’t working. If I’d of known this when I booked it or when they came to collect us on the day i would not of gone
Anyway that aside, lovers the water rapids and the monster trucks, and the jet boat (absolutely insane the amount of power that thing has when all the people are on it)
The food was ok, but personally feel the food at XPLOR was better. Also don’t like being pushed to have horrible drink choices. Had to ask just to get normal water as there was no coke available on the machines.
was extremely annoyed to find out when we got there that the cameras weren’t working (didn’t fancy telling anyone this before leaving our hotel, I wonder why? We had paid for the photo package with the parks back in the UK before coming out to Mexico so they refunded us in cash when we were there. I guess they cleverly realise once your at the park your not exactly going to turn back and ask for a refund as your probably quite far from where your staying so you will stay at the park and just accept that the camera isn’t working. If I’d of known this when I booked it or when they came to collect us on the day i would not of gone
Anyway that aside, lovers the water rapids and the monster trucks, and the jet boat (absolutely insane the amount of power that thing has when all the people are on it)
The food was ok, but personally feel the food at XPLOR was better. Also don’t like being pushed to have horrible drink choices. Had to ask just to get normal water as there was no coke available on the machines.
Written 3 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dave,
Thank you so much for visiting Xavage!
It’s a pleasure to read that you had a great time with the activities at our park. We would like to share that in the Xavage buffet, you can find delicious and abundant dishes from all around the world and for every taste. A large area of Mexican specialties, seafood, a vegan area, and much more. We are sorry that your perception of our buffet did not meet your expectations.
Regarding your photo package, we're sorry for the inconvenience. It's worth mentioning that we are constantly working on innovation and improvement of all our services in order to provide unique and unforgettable experiences to all our visitors. Nevertheless, we appreciate your comments and will direct them to the corresponding department to continue improving.
We hope you can give us a second chance to visit us again or invite you to know any other park from Grupo Xcaret.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 4 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria Roberta M
1 contribution
Oct 2023 • Couples
Excellent rafting tour of the rapids with guide Gustavo!!!! He made the tour incredible, giving us the option to do it extreme or calm, managing the "Mole" team in an impeccable way!!!! It really gave us an amazing experience

Written 30 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Apreciable Maria,
¡Muchas gracias por visitar Xavage!
Estamos muy contentos de leer que haya tenido una experiencia increíble en nuestro parque y que haya disfrutado de nuestras actividades como lo es el Rfating. Además, nos alegra que haya destacado el servicio del personal. Estamos encantados de saber que su visita cumplió con sus expectativas.
Nos encantaría tenerle de vuelta muy pronto en éste o en cualquier otro parque de Grupo Xcaret en el futuro. Contamos con una amplia variedad de parques temáticos para todos los gustos. Recomendamos visitar nuestros parques Xplor y Xenotes, donde ofrecemos más actividades de aventura.
Cordialmente,
José P.
Grupo Xcaret – Servicio al Cliente.
+ 52 (998) 883-3143 - US 855-326-0682
Written 31 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay L
3 contributions
Oct 2022 • Couples
Fantastic park! We loved this day so much! The monster trucks are awesome and scary at the same time. The white water rafting was beyond fabulous, the expert rafters made us feel so safe. I was a little nervous but had a blast. But the jet boats, holy cow! Those guys know how to drive! They treat that river like a nascar race track! So much fun! Kaleb H. was our favorite driver! Thanks for the awesome memories!
Written 3 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Lindsay,
Thank you so much for visiting Xavage!
It's a great pleasure to read your amazing review and we're so glad to hear that you enjoyed our adventure activities. We're also thrilled that our service met your expectations and we'll take your kind comments to motivate us to keep prividing an excellence service to each of our visitors. We'd love to have you back soon!
Kind regards.
Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 4 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine E
3 contributions
Jul 2023 • Family
Kaleb was an awesome jet boat pilot. Highly recommend him. We were here in a day that was not at all busy-thank goodness because had it been busy we would have been diaapppinted by the lines and time it takes to get set up for any of the attractions. There was also an incident with a snake in the bathroom upon our arrival, but the staff sectioned off that area and kept people from entering. It did take several hours before the snake was removed and bathrooms were reopened - but that likely has nothing to do with the staff and rather safe handling of the snake and protection of the staff.
We did the all inclusive option, I can’t say it was worth it mostly because had we stopped to eat we wouldn’t have had time for all the attractions.
We did the all inclusive option, I can’t say it was worth it mostly because had we stopped to eat we wouldn’t have had time for all the attractions.
Written 9 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Christine,
Thank you so much for visiting Xavage!
We are so glad to hear that you had a fun experience at our adrenaline park. We truly appreciate you recognizing the work of our staff. We love to service with great happiness and leave a positive mark on our visitors.
It's worth mentioning that the park is located in an environment, which is in constant contact with nature. Therefore, there are certain interactions between some local species in the park and our day-to-day operations. Nevertheless, our staff acts based on our safety and animal care protocols. At Grupo Xcaret, we’ve always been synonymous with safety and quality, and we prioritize the integrity and well-being of our visitors, guests, and members.
We'd love to have you back in this or at any other park of Grupo Xcaret, such as Xoximilco and Xenotes in Cancun. Xel-Há, Xenses, Xplor and Xplor Fuego in the Riviera Maya. There is a park for every different taste, which can be adapted to your preferences.
Kind regards.
Brenda H.
Grupo Xcaret – Customer Service.
+52 (998) 883-3143 - US 855-326-0682
Written 10 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer S
8 contributions
May 2022
This has to be one of my favorite parks by Xcaret. I had so much fun at this park with my sisters, I plan on visiting again in the future. Alex and Osiel at Dragonfly were great and friendly. Jojo at Barracuda was a great guide! I recommend closed water shoes and if you plan on drinking at the park, you will have to turn in your helmet and will no longer be allowed to participate in any activities for the rest of day. My visit was May 2022.
Written 17 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear visitor,
Thank you so much for visiting Xavage!
We're thrilled to hear that our activities and staff met your expectations. Your comments motivate us to keep innovating and maintaining the highest service standards.
We hope you will visit us again very soon!
Cordially,
Alexis A.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 17 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos V
2 contributions
Sept 2023 • Family
We went for my son's birthday, and we had a great time, he had a lot of fun in all the activities, but in rafting our guide Mayra asked for a MM for him for his birthday, which surprised him a lot and his eyes even filled with joy. tears of happiness. We will definitely go back.

Written 10 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Apreciable Carlos,
¡Muchas gracias por visitar Xavage!
Es un verdadero gusto leer que se haya divertido con las actividades en nuestro parque como lo es el Rafting. Estamos encantados de saber que su visita cumplió con sus expectativas. En Grupo Xcaret siempre consideramos el servicio como una oportunidad para dejar una huella positiva en nuestros visitantes.
Nos encantaría tenerle de vuelta muy pronto en éste o en cualquier otro parque de Grupo Xcaret en el futuro. Contamos con una amplia variedad de parques temáticos para todos los gustos. Recomendamos visitar nuestros parques Xplor y Xenotes, donde ofrecemos más actividades de aventura.
Cordialmente,
José P.
Grupo Xcaret – Servicio al Cliente.
+ 52 (998) 883-3143 - US 855-326-0682
Written 11 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryder B
Austin, TX1 contribution
Dec 2022 • Family
David, Luis, Rafael, axel, Marcos were very fun and gave us a great experience. The monster truck area was very fun except we didn’t have an adult so axel and Rafael drove us. They made our experience great and really know how to do their job. Axel drives very accurately and lets you have a lot of fun. Rafael is better for younger kids because he drives with patience and takes his time while having fun. All the staff was great and let us have so much fun.
Written 23 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear visitor,
Thank you so much for visiting Xavage!
We truly appreciate the time you took to share your message and it's really great to hear that our service met all your expectations. You can be sure that we'll send your kind comments to our staff in order to keep providing unique and unforgettable experiences to each of our visitors.
We'd love to have you back soon!
Kind regards.
Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 24 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Is their an age restriction on any of the attractions? My daughter is 12 and I want to make sure she is okay to enjoy everything
Written 19 November 2024
Jose P
Benito Juarez Municipality, Mexico
Hello David,
We would like to inform you that due to an undergoing redesign of its concept, our Xavage Park operations have been temporarily paused. We appreciate your understanding and sincerely apologize for any inconvenience this may cause.
To ensure you won't miss the opportunity to experience an adventure-filled day during your vacation, we invite you to reschedule your visit to our Xplor Park or any other park from our catalog by calling directly through our Call Center, where our assessors will give you personalized assistance.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 19 November 2024
Do we need to take water shoes and tennis shoes?
Do we need to take towels or are they provided?
Written 19 June 2024
Jose P
Benito Juarez Municipality, Mexico
Hello Marisela,
Thank you for contacting us!
We recommend you bring light sporty clothes, a swimsuit, a towel, and a change of clothes. Keep in mind that some activities like Ropes Course and Monster Truck require closed shoes or water shoes.
We would like to invite you to contact us through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and provide you with the best promotions and discounts for your next visits.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 20 June 2024
Jose P
Benito Juarez Municipality, Mexico
Dear Natalie,
Thanks for your contacting us!
We do recommend booking your reservations and transport service through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and providing the best promotions and discounts for your next visits.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 9 June 2024
Hello,
Someone asked this before, but I don't think I understood the answer. If you come to Xavage from the Xcaret Arte Hotel can you return midday or is there ONLY ONE shuttle service back at closing?
Thank you,
Andrea
Written 6 June 2024
Jose P
Benito Juarez Municipality, Mexico
Hello Andrea,
We would like to invite you to contact us through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and provide you with relevant information about your next visits.
Best regards,
José P.
Grupo Xcaret – Customer Service.
USA: 1 - 844-795-4525 / Mex: +52 (998) 881-3834
Written 7 June 2024
How much time should you figure for Xavage park? We only plan to do the rafting, speed boat and monster truck.
Also, will the xcaret shuttle bring you back to the hotel mid day or Only when park closes?
Written 19 January 2023
Dear Avercelli,
Let us share with you that Xavage opens from 8:30am to 5pm. However, is important to take into consideration that some activities, which is the case of the Rafting, have an specific schedule.
In addition, we'd like to mention that, in fact, the last bus departure is when the park closes. We invite you to contact our Call Center for more information about your visit.
Kind regards.
Daniel G.
Grupo Xcaret – Customer Service.
Mexico: 998 883 3143
USA & Canada: 855 326 0682
England: 800 04 89 203
Written 20 January 2023
Which activities are the most popular? I will try to hit those first when I enter the park. Just don't want to spend all day waiting in line.
Written 16 November 2022
If I purchase only the basic Xavage package, can I later pay to add on individual activities?
Written 10 November 2022
If I purchase only the basic Xavage package, can I later pay to add on individual activities or upgrade to all inclusive package when I am at the park?
Written 9 November 2022
Hello!
You can upgrade to the All Inclusive Admission at the park or also contacting our Call Center as long as you made the purchase directly with us. It will be a pleasure to assist you.
Kind ragards
Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - USA & Canada: 855 326 0682 - England: 800 04 89 203
Written 9 November 2022
What would be best suitable footwear when visiting this park,aqua shoes or trainers.
Will be visiting in last part of September 22
Written 3 July 2022
Jose P
Benito Juarez Municipality, Mexico
Hello Nicholas,
We advise you to wear Bermuda shorts, T-shirt, swimsuit and water shoes that can be attached to your ankles to avoid losing them. Remember that you can purchase water shoes at our shops in Xavage. We don’t recommend the use of flip-flops or Crocs.
Best regards,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 5 July 2022
What brand of sunscreen is acceptable?
Written 19 June 2022
aalc0cer
Cancun, Mexico
Hi,
Any brand is acceptable as long as it is biodegradable sunscreen and doesn't have the following ingredients:
Octocrileno, Benzofenona, Butil metoxidibenzoilmetano, Hexilodecanol, Dimetil apramida, Cetil dimeticona, Metilparabeno, Polietileno, Propilparaben, Butilcarbamato.
Regards.
Written 20 June 2022
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