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Sugarlands Visitors Center

Closed Now: 8:00 AM - 5:00 PM
Open today: 8:00 AM - 5:00 PM
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Traveller Overview
  • Excellent73%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“gift shop”(145 reviews)
“cataract falls”(64 reviews)
“small museum”(30 reviews)
GSMA Store Locations and HoursCades Cove Visitor Center HoursOpen every day except Christmas Day.January 9:00 am - 4:30 pmFebruary 9:00 am - 5:00 pmMarch 9:00 am - 6:00 pmApril – Aug. 9:00 am - 7:00 pmSept. – Oct. 9:00 am - 6:00 pmNovember 9:00 am...more
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Hours Today: 8:00 AM - 5:00 PM
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2 miles south of Gatlinburg on US-441, Great Smoky Mountains National Park, TN
+1 865-436-7316
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Reviews (885)
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All reviews gift shop cataract falls small museum great place to start clean restrooms stuffed animals short movie great information nice visitor center the junior ranger program helpful rangers national park flora and fauna answer questions starting point nice stop great smoky mountains
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1 - 10 of 867 reviews
Reviewed 2 days ago via mobile

Typical National Park Visitors Center. Gift shop is a little smaller and has less selection than those at some of the other large popular national parks.

Thank Jim B
Reviewed 5 days ago via mobile

This is a must stop for me every time I go to the mountains. I’ve been stopping here since I was a child. I remember my mom taking me here, I took my son. If you go hiking with me you can count on a...More

Thank Carl C
Reviewed 1 week ago via mobile

Go here for the information and restroom but walk the path to the falls outside. Pick up your maps and make a donation

Thank Linda S
Reviewed 1 week ago via mobile

Really great group working here! Very friendly and knowledgeable. Museum and gift shop were great. Also have small hiking trails there. Restrooms available and parking.

Thank Michelle C
Reviewed 2 weeks ago via mobile

I love to browse the shop, the hiking area is good for starters and enjoyable and very relaxing. Nice

Thank cggwhatever
Reviewed 3 weeks ago

The volunteers working there are ambassadors for Tennessee. They know the area and point out the trail to Cataract Falls, a short hike away. They are some of the nicest folks you will ever meet.

Thank Paul C
Reviewed 4 weeks ago

you will be glad to see the sign for this place after being on road in traffic,just sdded new bathrooms couple years ago

Thank rodgerk943
Reviewed 17 September 2018 via mobile

Staff is fantastic! Lots of things to see here. The museum is a great representation of what you can see in the area. The gift shop was amazing

Thank Tom R
Reviewed 15 September 2018

Always stop here when we visit the Smoky's. Friendly, helpful, informative staff. Make sure you start here FIRST! They tell exactly how to get to the trails, waterfalls and other attractions you want to see! Definitely start here to maximize your time in the Smoky's!

Thank Russ A
Reviewed 14 September 2018

Always enjoy visiting this Center. Fun and interesting (and free) facts for children and adults. Lots of information about area hiking and wildlife. Children enjoy the animals.

Thank ccpettit
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Questions & Answers
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1 October 2018|
AnswerShow all 2 answers
Response from crystalm37 | Reviewed this property |
You can see elk close to the Oconaluftee visitor's center in Cherokee, NC and Cataloochee in NC.
23 September 2018|
AnswerShow all 2 answers
Response from Russ A | Reviewed this property |
Not the 2nd week of September when I was there but I saw Bear, they seemed very active!
9 July 2018|
AnswerShow all 3 answers
Response from 4Vacati0N | Reviewed this property |
Yes. It is directly behind the building. It is the Cataract falls trail. Very easy walk on the trail along side a creek. The falls at the end are a bonus. You just turn around and walk out the same trail.