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Xel-Ha Park by Xcaret

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Solidaridad, Mexico
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About Xel-Ha Park by Xcaret
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their home, take long walks in the middle of the jungle, ride a bike, take the train or just relax while enjoying the lazy river! All these activities are included too!
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Hours Today: 8:30 am - 6:00 pm
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Santiago M wrote a review Today
Buenos Aires, Argentina13 contributions2 helpful votes
Excelente experience...! Start at the faro, then ride a bike to descent floating on the manglares, try to go up the rock, ride de rope and run on it :), swim, dive, visit the manatees, the rays, watch up the dolphins... haaaaaaaa... #Enjoy...!
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Date of experience: January 2022
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Mitsyann wrote a review Yesterday
Tacoma, Washington33 contributions27 helpful votes
Paid for photo package but didn’t feel like it was worth it. Only auto cameras and 1 photographer walking around that we waited quite awhile to use. Sea trek was amazing and our guide Miltom was amazing!
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Response from Isaias Daniel G, Customer Service at Xel-Ha Park by Xcaret
Responded yesterday
Dear visitor, Thank you so much for visiting Xel-Há! It's great to hear that you enjoyed your visit and the Sea Treck Activity and we are sorry to hear that our Photo Package didn't meet your expectations. We would like to share that our photo package you can take all the photos you want during your visit to the park with our professional cameras, which are located at strategic points and capture the perfect moment of your experience. You can rest assured that we take all your comments into consideration to work on innovation and improving our service standards for your preference. We would love to have you back very soon! Kind regards, Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
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mike p wrote a review 22 Jan
Oley, Pennsylvania3 contributions
This place was AMAZING! There are so many activities that we ran out of time. This park is definitely a 2 day event...zip-lines, snorkeling, tubing, water slide, swimming with animals, restaurants, etc....Great for all ages!
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Date of experience: January 2022
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Response from Isaias Daniel G, Customer Service at Xel-Ha Park by Xcaret
Responded 2 days ago
Dear Mike, Thank you so much for visiting Xel-Ha! We are glad to know that your visit met your expectations and It's great to hear that you enjoyed all our natural attractions as well as the delicious buffet meal. We take into consideration all your kind comments, which motivate us to constantly work on innovation and keeping our service standards for your preference. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
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Slivinski5 wrote a review 19 Jan
Lemont, Illinois27 contributions
+1
Loads of fun with the family. Snorkeling, cenotes, ziplining, cliff jumping and water slide. We enjoyed our full day visit. Will definitely return.
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Date of experience: January 2022
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Response from Isaias Daniel G, Customer Service at Xel-Ha Park by Xcaret
Responded 5 days ago
Dear visitor, Thank you so much for visiting Xel-Ha! It's always a pleasure to read your message and we are really glad to know that you enjoyed all our activities. We take into consideration all your kind comments, which motivate us to constantly work on innovation and keeping our service standards for your preference. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
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Javier R wrote a review 19 Jan
Castle Rock, Colorado17 contributions21 helpful votes
My family and I visited this park for the entire day. We really enjoyed their amenities and the overall access to Free food and drinks. This is All Inclusive Them Park!!! We participated on several of the water activities and had a blast. The quality of the food was great and the staff was very friendly. You get your money worth!!!
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Date of experience: December 2021
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Response from Isaias Daniel G, Customer Service at Xel-Ha Park by Xcaret
Responded 6 days ago
Dear Javier, Thank you so much for visiting Xel-Ha! We are glad to know that your visit met your expectations and It's great to hear that you enjoyed all our natural attractions as well as the delicious buffet meal. We take into consideration all your kind comments, which motivate us to constantly work on innovation and keeping our service standards for your preference. We hope you will visit us again very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
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