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Kirkley Hall Zoological Gardens

Features Animals
Kirkley Hall | Morpeth, Ponteland NE20 0AQ, England
+44 1670 841235
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Review Highlights
Very poor!

We visited this week and were very disappointed. Such a shame as the place has lots of potential... read more

Reviewed 4 days ago
lee w
,
Newcastle upon Tyne, United Kingdom
via mobile
Good for a couple of hours but small and limited

Took an hour and a half to do everything incl watch the meerkat talk and walk through the wallabys... read more

Reviewed 4 days ago
jeblw1412
,
Durham, United Kingdom
via mobile
Read all 416 reviews
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Overview
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Enjoy a great day out for all the family at Kirkley Hall Zoological Gardens with over three hundred species of animals including emus, wallabies, marmosets, pygmy goats, donkeys, meerkats, lemurs and many more.Visitors can meet the keepers and learn about the animals and their habitats. With a rolling programme of kids' activities and play areas, forest trails, garden walks, picnic areas and a brand new tea room and gift shop, there really is something for all of the family.
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“zip wire” (46 reviews)
“climbing wall” (22 reviews)
“play area” (36 reviews)
Suggested Duration: 2-3 hours
LOCATION
Kirkley Hall | Morpeth, Ponteland NE20 0AQ, England
CONTACT
Website
+44 1670 841235
Write a ReviewReviews (416)
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All reviews
"zip wire"
in 46 reviews
"climbing wall"
in 22 reviews
"play area"
in 36 reviews
"animal encounters"
in 10 reviews
"zoological gardens"
in 28 reviews
"rabbits and guinea pigs"
in 11 reviews
"interesting animals"
in 6 reviews
"small zoo"
in 8 reviews
"packed lunch"
in 10 reviews
"family ticket"
in 13 reviews
"walled garden"
in 22 reviews
"tea room"
in 18 reviews
"little boy"
in 8 reviews
"woodland walk"
in 10 reviews
"few hours"
in 15 reviews
"year olds"
in 6 reviews
"great family day"
in 8 reviews
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1 - 10 of 416 reviews

Reviewed 4 days ago via mobile

We visited this week and were very disappointed. Such a shame as the place has lots of potential but as it stands I couldn’t recommend it and we wouldn’t come back. The animals were often not in evidence in the enclosures and whilst I understand...More

Thank lee w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

Took an hour and a half to do everything incl watch the meerkat talk and walk through the wallabys. It is more like a cross between a farm and petting zoo. Had insects, wallabys, meerkats and monkeys plus a large aviary. A nice little trip...More

Thank jeblw1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

My honest review we arrived today to be greeted by chaotic parking and pot holes everywhere outside when we eventually parked we went inside the gardens I found the enclosures for the animals small their were lots of different animals to see and keeper staff...More

Thank Hood54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirkleyHallZoo, Manager at Kirkley Hall Zoological Gardens, responded to this reviewResponded 5 days ago

I'm glad that you enjoyed our little zoo, however, I am very sorry that you were left disappointed with your day out with us on the whole. We were far busier than we expected yesterday and unfortunately, due to the recent weather, we were not...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago via mobile

Visited kirkley hall during half term and upon arrival we were given a map of the zoo which had times of talks/encounters on. One of the animal encounters was stated to be at 2pm so we headed there and along with around 15-20 other people...More

Thank cheryl t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirkleyHallZoo, Manager at Kirkley Hall Zoological Gardens, responded to this reviewResponded 5 days ago

I'm really sorry that you were not told about our Half Term encounter schedule. This week, we extended Lorikeet Lookout and Wallaby Walkthrough times to allow for the increased visitor numbers which were expected. We also put on 3 new encounters especially for this week....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We travelled over from Cumbria to check this zoo out with three children 6 and under. It was not worth the drive. We left feeling rather disappointed. If you live local keep an eye out online for offers (about half price.) The staff was great...More

Thank Worldwidetraveller89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirkleyHallZoo, Manager at Kirkley Hall Zoological Gardens, responded to this reviewResponded 5 days ago

I'm sorry to hear that you didn't enjoy your visit. We really value customer feedback so please feel free to email me on zoo@kirkleyhall.co.uk with further details about your day and any suggestions that you may have to help us to improve our service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Perfect Lovely staff Coffee shop too small but in summer there will be lots of outdoor areas Very good value

Thank patriciapaterson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We visited today with our three small children (under 6). We had bought a family pass via Wowcher for £10 and were pleasantly surprised with the amount of animals to see considering its not too big. We arrived at 11:30 and were disappointed to see...More

Thank l0uisephillips0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirkleyHallZoo, Manager at Kirkley Hall Zoological Gardens, responded to this reviewResponded 5 days ago

I am very sorry to hear that your were disappointed by your day out with us. We have been running extended sessions for our two walk through enclosures (Lorikeets and Wallabies) this week to allow for the increased visitor numbers. There are lots of signs...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited this place with my family when they had an offer on, it was great value for what we paid. Kids had a great time seeing all the different animals, things we hadn’t even heard off. Nice little play area too and they got to...More

Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

Tasked with entertaining our 3 year old and 7 month old granddaughters for the best part of a day, my wife and I decided on Kirkley Hall Zoological Gardens. On arrival we first fed the girls and ourselves in the cafe. This was a pleasant...More

Thank Andrew_M460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

We came here on a very busy day. It is very good for children, lots to keep them interested in the zoo. The peacocks were roaming around and there was quite a few things you could get involved with. The animals seemed to have quite...More

Thank KH2691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
wigglewitch
16 January 2018|
Answer
Response from KirkleyHallZoo | Property representative |
Please call us on 01670 841235 and we'll provide you with travel details and answer any other queries you may have.
0
Votes
jill s
16 August 2017|
AnswerShow all 4 answers
Response from marybloom08 | Reviewed this property |
Dogs are allowed anywhere on site apart from the zoo itself
0
Votes
Ray K
20 April 2017|
AnswerShow all 2 answers
Response from 1964donna | Reviewed this property |
yes the walk ways around the main areas and picnic area's are wide enough but indoor animals(reptiles, aquatics etc) and tea rooms not suitable.Hope this helps
1
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