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Matfen Hall Aqua Vitae Spa

Matfen NE20 0RH, England
+44 1661 886500
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Review Highlights
Hot Stones massage

I was treated to a surprise massage as a birthday surprise. Staff were really welcoming and made me... read more

Reviewed 1 week ago
jayneygirl23
,
Newcastle upon Tyne, United Kingdom
via mobile
Lovely

Had a facial and as always came out feeling refreshed. Staff friendly and helpful. Must admit i do... read more

Reviewed 3 weeks ago
amanda c
,
Durham, United Kingdom
via mobile
Read all 66 reviews
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Overview
  • Excellent54%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“steam room” (7 reviews)
“decent size” (4 reviews)
“afternoon tea” (7 reviews)
LOCATION
Matfen NE20 0RH, England
CONTACT
Website
+44 1661 886500
Write a ReviewReviews (66)
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All reviews
"steam room"
in 7 reviews
"decent size"
in 4 reviews
"afternoon tea"
in 7 reviews
"relaxation room"
in 5 reviews
"spa staff"
in 3 reviews
"spa days"
in 5 reviews
"mini break"
in 2 reviews
"glass roof"
in 2 reviews
"spa users"
in 2 reviews
"relaxation area"
in 2 reviews
"welcome drink"
in 2 reviews
"previous visits"
in 2 reviews
"lovely little place"
in 2 reviews
"hot tub"
in 3 reviews
"leisure pool"
in 2 reviews
"lovely grounds"
in 2 reviews
"health questionnaire"
in 2 reviews
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1 - 10 of 66 reviews

Reviewed 1 week ago via mobile

I was treated to a surprise massage as a birthday surprise. Staff were really welcoming and made me feel at ease. The massage was amazing - totally relaxing. Staff doesn’t time assessing how I would get the most out of the experience which I really...More

Thank jayneygirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Had a facial and as always came out feeling refreshed. Staff friendly and helpful. Must admit i do prefer other treatments, so I can't say I enjoyed it as much as previous visits, but that was my error deciding on a facial

Thank amanda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Had a spa day fornicate my birthday recently and while the day was nice, I feel the price has gone up while the quality has gone down over the past couple of years. I had a 20% discount and I even felt a bit cheated....More

Thank SelbLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 June 2018 via mobile

Visited with a friend for a spa day from Itison for £129 for 2, wow was this excellent value for money. We could only get our treatment at 10am so they asked you were there an hour before. We arrived at 8.45 to be offered...More

Thank SharonJT67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

Lovely grounds, great treatments and nice size pool. Drinks in the pool side bar are a bit pricey considering I had already handed over quite a bit of my well earned cash for treatments and an overnight stay. Pleace was clean and tidy but the...More

Thank Jaynedunleavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

My friends and I booked a spa day which I think was “The Amelia package” - each of us could book a treatment (facial, massage, or manicure), use the spa facilities and were allowed a 2 course lunch with a glass of bubbly. The ‘spa’...More

Thank llxpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

6 friends some a little older had a spa afternoon . £75 each included one treatment, one course lunch , a soft drink, and use of the pool sauna etc. The facilities are lovely and clean . However we were put in the changing rooms...More

Thank jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

My sister and I visited on the 23rd March. Our package included 3 treatments and lunch. The team at reception were very friendly and explained the layout of the spa well. The sauna was small, but pleasant, as was the jacuzzi. The pool is also...More

1  Thank leej0hns0n11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

We went here for a spa day, missed out on a few things... welcome drink not provided and lunch was quite cold and a awful little table in the conservatory area, but the food was nice. The spa was lovely and the massage was excellent...More

2  Thank greenplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Used the spa as part of a mini break at the hotel. Lovely little place, very friendly staff and great facilities.

Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Michelle B
27 February 2017|
AnswerShow all 3 answers
Response from hansomesouth10 | Reviewed this property |
The spa is included but you may have to pay extra for treatments unless you book a deal which includes a treatment. We usually go early and enjoy the spa before we can get into our room and we sometimes stay after the... More
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