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Review Highlights
Fab View but improvements needed

There were some good and not so good things about this hotel ... good points were , room with sea... read more

Reviewed 3 days ago
Lkey
via mobile
Great place to stop

Lovely views, great food (and wine!) Excellent service. Excellent position and good bet garden... read more

Reviewed 4 days ago
Kerry J
via mobile
Read all 183 reviews
66
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Certificate of Excellence
Traveller Overview
  • Excellent45%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible9%
Travellers talk about
“pub grub”(6 reviews)
“evening meal”(6 reviews)
“sea view”(5 reviews)
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Contact
Penwig Hotel South John Street, New Quay SA45 9NN, Wales
Website
+44 1545 560910
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Reviews (183)
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LanguageEnglish
79
47
24
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17
Show reviews that mention
All reviews pub grub evening meal sea view excellent food lovely room nice decor bank holiday meal deal children's menu small car park included in the room rate views are amazing great hotel quick drink on the small side fantastic stay grilled chicken
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1 - 10 of 183 reviews
Reviewed 3 days ago via mobile

There were some good and not so good things about this hotel ... good points were , room with sea view had a million dollar view for the £80 a night we paid( see pics ) Our room was on the first floor not sure...More

Date of experience: February 2019
Thank Lkey
Reviewed 4 days ago via mobile

Lovely views, great food (and wine!) Excellent service. Excellent position and good bet garden. Would recommend.

Date of experience: February 2019
Thank Kerry J
Reviewed 7 January 2019 via mobile

Great place to have a pint and sit on the patio watching the world go by and the boats bobbing in the harbour and the comings and goings from the harbour. Food OK reasonable prices nothing special

Date of experience: July 2018
1  Thank Nigel J
Reviewed 21 December 2018

We stayed at the hotel for three nights.We had a premier room which consisted of a sitting room and bedroom. It was large, comfortable and well appointed with stunning views over Cardigan Bay. Staff could not have been friendlier or more helpful. We will be...More

Date of experience: December 2018
Thank magsb88
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 23 December 2018

Hello, Thank you for your kind review via TripAdvisor. We are so glad to hear you enjoyed your recent stay with us. I will be sure to pass on your comments to the team. Myself and the team look forward to welcoming you back the...More

Reviewed 13 December 2018 via mobile

Me and my partner stayed at the Penwig Hotel on the 8th December and we enjoyed every single second of it! The room was very nice and cosy, the staff were very friendly and polite at all times, we went down for food after they...More

Date of experience: December 2018
1  Thank Rhiannon W
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 21 December 2018

Hi Rhiannon, Thank you so much for the kind review via TripAdvisor. Myself and the team are so glad you enjoyed your stay with us. We would also like to say a massive congratulations on your engagement! We look forward to welcoming you back to...More

Reviewed 26 November 2018 via mobile

Stayed on 24/11 on a ‘festive Deal’ Hotel has a great location, staff really friendly, with a good bit of banter our table was already for dinner when we arrived - right in front of the window and the lovely view! We stayed in room...More

Date of experience: November 2018
Thank welshbird1
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 26 November 2018

Hello, Thank you for leaving such a lovely review regarding your stay at the Penwig Hotel. I will be sure to show your feedback to my team. It's great to hear their hard work is appreciated by our guests! We all look forward to welcoming...More

Reviewed 7 November 2018 via mobile

Had high hopes for this place given its location in New Quay. But.....the service was seriously lacking.....a busy Saturday afternoon in half term week and only 2 members of staff serving. Shambolic service, lengthy wait, woeful gin selection and no idea how to serve a...More

Date of experience: October 2018
Thank Michelle F
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 7 November 2018

Hi Michelle, Thank you for taking the time to leave us a review via TripAdvisor. I'm sorry we did not meet your expectations during this visit. I will be sure to feed your comments back to the team on duty to ensure it does not...More

Reviewed 6 November 2018 via mobile

Fantastic stay at the penwig! The room was spacious, clean and overlooking the sea! Staff were great.... Good choice at breakfast and a wide range of drinks from the bar too! Shower was hot and housekeeping restocked the tea and coffee making facilities daily! Would...More

Date of experience: November 2018
Thank vicky s
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 7 November 2018

Hello! Thank you for such a kind review via TripAdvisor. I will be sure to feed all of your comments back to the team to let them know what a great job they have been doing recently. Thank you once again. Kind regards, Steff

Reviewed 24 October 2018

Weather was great so made the stay even better. Sitting outside in the sunshine with a beer waiting for the others to arrive . Rooms were lovely, clean, comfortable and warm if you needed it. Great to beable to turn heaters off at our age.....More

Date of experience: October 2018
Thank Go183467
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 25 October 2018

Hello, Thank you for taking the time to leave us such a kind review following your recent weekend stay at the Penwig Hotel! I will pass on your kind words to the team to ensure they know how well they done during your stay. We...More

Reviewed 23 October 2018 via mobile

My partner and I called in here on a visit to New Quay, there was a warm welcome, a fantastic view especially if you're sat outside, a good selection of ales and the food was very reasonably priced, we didn't eat but what we saw...More

Date of experience: October 2018
Thank geoffm184
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 25 October 2018

Hi Geoffrey! Thank you for your kind review via TripAdvisor. I'm also glad to hear you enjoyed the view that the Penwig boasts. It never gets boring even when I spend the majority of my time looking at it! I hope during your next visit...More

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