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Ibis Birmingham Airport Hotel Bar

Ambassador Road, Bickenhill, Solihull B26 3AW, England
+44 121 619 9001
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Review Highlights
Terrible customer care

I booked and paid £152.10 for a room at the airport as I was due to arrive after midnight so wanted... read more

Reviewed 1 week ago
Y777WMsuew
,
Crete, Greece
good service

Had pre-dinner drinks at the bar. Friendly and very efficient bar staff. The prices were reasonable... read more

Reviewed 20 October 2017
JAA_MK
,
Milton Keynes, United Kingdom
Read all 26 reviews
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Overview
  • Excellent7%
  • Very good26%
  • Average37%
  • Poor15%
  • Terrible15%
1 week ago
“Terrible customer care”
20 Oct 2017
“good service”
LOCATION
Ambassador Road, Bickenhill, Solihull B26 3AW, England
CONTACT
Website
+44 121 619 9001
Write a ReviewReviews (26)
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1 - 10 of 24 reviews

Reviewed 1 week ago

I booked and paid £152.10 for a room at the airport as I was due to arrive after midnight so wanted a restful night before my ongoing journey. When I arrived at reception about 12.40am after a long tiring journey I was told there were...More

Thank Y777WMsuew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

Had pre-dinner drinks at the bar. Friendly and very efficient bar staff. The prices were reasonable compared to similar places.

Thank JAA_MK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

Holiday plans in tatters after the Monarch liquidation. Lots of support and empathy from many organisations and we managed to reschedule. Despite more than 2 weeks notice, IBIS NOT INTERESTED in discussing this unavoidable problem. VERY DISAPPOINTED.

Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 March 2017 via mobile

This hotel was practical and modern in its layout. The rooms were comfortable with an up to date feel. Perfect for a quick stay before travelling abroad.

Thank wren4719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016 via mobile

A warm welcome and easy check in. The room was clean and moderate in size. Tea and coffee facilities, tv and wifi. Perfectly situated for our early morning flight. Walked out of hotel and straight across to our departure gate. Didnt have breakfast as early...More

Thank Yvette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016

Very clean and the staff were extremely friendly great for one night stay, to see ELO in concert. We paid £89:00 for the room and there was a charge of, I think £7:00 per day to park the car. The breakfast was continental, crossoints, toast...More

Thank 41marianne1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016

Ok,this hotel is a budget hotel,with good location at the airport,and next to the NEC exhibition halls,but... In the room there is no wardrobe,not one little bottle of shampo...

Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2016

I liked the food I had even if they had some problems in their kitchen. The ribs very delicious! Lacking fries was no problem as they were replaced with fresh salad.

Thank Satu56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2016

...... as staying in the budget hotel next door - wish I'd walked across to the airport. The duck pate was more like a dollop of meat paste with a few slices of basic french bread. The burger was like an over cooked value burger,...More

Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2016

hotel was okay for the price and i would stay there again bar was nice and convienient for airport just make sure u get room for 35 pound mark then its a bargain

Thank Leighp164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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