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Review Highlights
Guided day tour with Maru - TripleLights

Terrific day in Tokyo. Maru maximized my time to visit important historical sites and fun hip... read more

Reviewed 3 weeks ago
Linda R
via mobile
Excellent experience and my guide was fantastic

I strongly recommend this travel company in Japan. It was very easy to book after several back and... read more

Reviewed 3 August 2018
stetaylo
,
Denver, Colorado
Read all 169 reviews
118
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Certificate of Excellence
Traveller Overview
  • Excellent94%
  • Very good3%
  • Average3%
  • Poor0%
  • Terrible0%
Travellers talk about
“tokyo tour”(16 reviews)
“private tour”(24 reviews)
“day tour”(13 reviews)
About
We are the tour guiding company which covers Tokyo, Kamakura, Nikko etc. As we set our policy "More Knowledge, More Fun!", our guides are very knowledgeable about Japan's history, culture, arts, religions and life. Also every guide is affable to...more
Suggested duration: More than 3 hours
Contact
Taito 111-0053, Tokyo Prefecture
Ueno, Asakusa
Website
+81 3-6830-0896
Call
Reviews (169)
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LanguageEnglish
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All reviewstokyo tourprivate tourday tourhamarikyu gardenmeiji shrinetsukiji fish marketlocal transportationaction packedprofessional guideamazing tour guidenoodle restaurantlake kawaguchikoimperial palacehighly recommend this companyriver cruiseprior to arrivalhour layover
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1 - 10 of 167 reviews
Reviewed 3 weeks ago via mobile

Terrific day in Tokyo. Maru maximized my time to visit important historical sites and fun hip hangouts. She was very flexible adjusting our schedule given my interests and record high temperatures. A pleasure to spend the day together. Her English is excellent. I’d highly recommend...More

Thank Linda R
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 1 week ago

Thank you Linda for taking your time to give me a comment. I had a meaningful day with you yesterday. I learned a lot from you. Words cannot express how much I appreciate your kindness... I won’t never forget every word you gave me. Please...More

Reviewed 3 August 2018

I strongly recommend this travel company in Japan. It was very easy to book after several back and forth questions that were promptly returned. They even offered to provide additional guidance on a question I posed about the best method to get from Narita ariprort...More

1  Thank stetaylo
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 7 August 2018

----From Travelience & TripleLights---- Dear Steve, It is an honor receiving this review and knowing we were able to provide wonderful memories for you in Japan. I hope you will come to visit us again one day! Travelience & TripleLights public relations manager ---From Kashima---...More

Reviewed 17 July 2018

Makiko was a fantastic guide - incredibly organized, keeping us on schedule, which was important given our tight timeline for a layover tour of Tokyo that was driven by train schedules and returning to the airport in time to make our connecting flight home. I...More

1  Thank irondreams
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 1 August 2018

Thank you very much for such a wonderful review with five stars! I am so happy you enjoyed my tour. I really had a lovely time with you and your family. It was so hot but we did many things within a short time. Hope...More

Reviewed 3 July 2018

From my initial inquiry, I knew that working with Yuji would be a great experience. He was quick and thoughtful in his responses and helped me consider and decide upon a 2 day visit to the Lake Kawaguchiko and Hakone areas. Upon meeting at our...More

Thank kimberly y
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 13 July 2018

Dear Kimberly, So you seem to have retrieved your laptop which is my great relief and I believe you are enjoying other parts of Japan, in more historical or cultural areas. Thank you again for having booked with me and it was very good two...More

Reviewed 19 June 2018

We had seen the highlights of Tokyo on a prior tour so we asked Kahoko to provide us a more authentic, off the beaten track experience and that is exactly what she did! Wonderful little restaurants, peaceful parks, an amazing graveyard, an incredible museum, a...More

Thank Brian S
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 27 June 2018

Thank you very much for a sweet and encouraging review ! It was such a pleasant tour because you were all getting along and caring for each others . The tour was full of laughter. I was happy enough just seeing you. Happy people have...More

Reviewed 31 May 2018

Wow, we really lucked out with our guide, Kahoko! My husband and I had a 11 hour layover in Tokyo on our way home. Prior to meeting up she gave us all the tips on how to navigate the airport and what train to take...More

Thank tacocat11
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 6 June 2018

Thank you very much for a wonderful review ! I was so encouraged. I had a really lovely day with such a terrific couple like you even though we had such a hectic schedule . You were so helpful and acceptable. Please come back to...More

Reviewed 18 May 2018 via mobile

Easy to plan the trip togheter with Hiromi and we were statisfied with the tour. We had a mix of activities and some of them was especially for the children as the big toy store and the big cottoncandy in Harajuku. The day passed quik,...More

Thank Heidi S
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 6 June 2018

Dear Heidi Thank you very much for your generous review. And I'm really sorry that Tokyo Metropolitan Government Building Observation Decks were unexpectedly closed that day. You and your family are wonderful people. Your lovely children made me smile. I also enjoyed meeting & being...More

Reviewed 5 May 2018

We had one full day in Kyoto and wanted to leave with a flavor of the city. We visited a variety of destinations via cab, got in and out quickly, and moved on to the next attraction. Koichi demonstrated himself to be intelligent (he holds...More

1  Thank FilsProdigue
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 27 June 2018

Dear John, Thank you very much for your kind comment and high rating. I'm very glad you enjoyed the tour. I myself had a very nice time with you. Especially enjoying the annual spring dance performance at the seat near stage was fantastic. Please come...More

Reviewed 5 April 2018

We loved our two days with our guide, Akira. He was knowledgeable, funny, and his English was excellent. He customized an itinerary based on what we wanted to see and do. I would highly recommend this company.More

1  Thank nhardy310
TripleLightsTours, Guest Relations Manager at Travelience, responded to this reviewResponded 13 April 2018

Hello Nancie, Thank you do much for the review. I am so happy that you enjoyed the two days with me. It was so nice that I could discover that we have something in common and made me feel that I am not the only...More

Reviewed 29 March 2018

Excellent company. Would highly recommend. Kept in touch throughout our 15 day visit to Japan. Did everything they said they would, even refunded money when needed. Offered wonderful guides(especially SHIN) and transportation options.More

Thank Tair
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 5 April 2018

Dear Tair, We're thrilled to know that we were able to help you have a wonderful time in Japan. Thank you for visiting our country! And thank you for such a kind review. We can't wait to help you have a even better time on...More

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Nearby
Ueno, Asakusa
Traces of the history and culture of the Edo (old
Tokyo) era remain vividly in Ueno and Asakusa.
Spacious Ueno Park is a great place to relax and visit
a variety of different museums and galleries. At
Ameyoko which starts in front of Ueno station, the
grocery stores and clothing shops are crammed
alongside fishmongers. It gets particularly busy at
the end of the year, when many people go on shopping
...More
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Questions & Answers
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Odeline A
19 August 2018|
Answer
Response from FilsProdigue | Reviewed this property |
Search TripleLights; perfect service. Happy with Shizuko. Worth every nickle; VERY efficient.
1
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rookitraveler
30 May 2018|
Answer
Response from TripleLightsTours | Property representative |
Hi rookitraveler! I am not sure if Tripadvisor blocks email addresses here. But please visit our website, you can google for "Triplelights contact" and it will be the first link. Our email is "contact at triplelights... More
0
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tihanni
1 May 2018|
Answer
Response from TripleLightsTours | Property representative |
Dear Tihanni, Thank you for your kind message. I have an excellent service to recommend you, who can provide a Muslim friendly tour with Car & Driver for you on that day. Would you kindly contact them? (We are not allowed... More
0
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