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Review Highlights
OK Boat Trip but Miserable Boarding Process

My partner and I took the Naples to Palermo Tirrenia Lines ferry in October, 2017. We just had the... read more

Reviewed 7 October 2017
Portland, Oregon
Good Trip Appalling Customer Service

First the good points. The ship we travelled on was modern, quiet and has good facilities. the BAD... read more

Reviewed 27 September 2017
Nigel H
Harrogate, United Kingdom
Read all 193 reviews
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Traveller Overview
  • Excellent5%
  • Very good17%
  • Average22%
  • Poor8%
  • Terrible48%
Travellers talk about
“ticket office”(3 reviews)
“an hour”(3 reviews)
“my partner”(2 reviews)
Suggested duration: More than 3 hours
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Interno Porto | Calata Porta di Massa, 80133 Melito di Napoli, Italy
+39 892 123
Reviews (193)
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1 - 10 of 24 reviews
Reviewed 5 days ago via mobile

We took the overnight ferry from Naples to Palermo and were very surprised at how nice it was. We booked a first class outside cabin which wasn't that expensive considering we got the ferry trip and accommodation all in one. The cabin had comfortable beds...More

Thank Peter P
Reviewed 1 week ago

To be honest, it’s a car ferry, we expected the worst.... we were VERY happily surprised. The transfer in Genoa was smooth, simple and polite. The ferry itself was clean, organized and the staff most helpful. Our cabin was small, the shower effective and small!!...More

Thank Lesley W
Reviewed 8 May 2018 via mobile

Watch out, they ALWAYS try to scam you by giving back wrong change at the cafe, it must be a house rule.

Thank Stefano B
Reviewed 29 April 2018 via mobile

The journey from Naples to Palermo was smooth, but every 2 min the ferry made a noise that lasted for 20 sec. Like clockwork. All. Night. Long. There was a cafeteria and a bar where you could purchase food and drinks. There was a cinema...More

Thank GramyTnUSA
Reviewed 7 November 2017

They do know how to get around on the water here. Cheap, fast reliable service. Would recommend for use.

Thank puckstopper31
Reviewed 5 November 2017 via mobile

My partner and I took the Tirrenia boat Vincenzo Florio to Palermo from Naples as a cheaper way than flying. It left at about 8:30pm and arrived 6:30am+1 We were told about it by our Bed and Breakfast host in Naples and were keen to...More

Thank AlyshaTraveller
Reviewed 7 October 2017

My partner and I took the Naples to Palermo Tirrenia Lines ferry in October, 2017. We just had the ticket voucher as some on-line ferry ticket sellers send you, and had to go to the ticket office first. Of course our taxi driver had no...More

Thank jimbopdx2017
Reviewed 27 September 2017

First the good points. The ship we travelled on was modern, quiet and has good facilities. the BAD was very BAD. Poor signing to the office and to the ferry. Having to wait 90 minutes to board standing outside with no interest shown. The foot...More

Thank Nigel H
Reviewed 4 August 2017 via mobile

I have to admit I was impressed with the cleanness and organization of the ship. A lot of crew members working and giving information. There is a cinema, kids playroom and games for adults. They also have cages to keep dogs (if you are traveling...More

Thank Simone B
Reviewed 31 July 2017 via mobile

First and last time that I use this ferry to go to Catania. I don't recommend it! It takes 8 hours for nothing and it does not sail on time. Having to travel for all these hours it is not comfortable as it seems on...More

Thank Martha D
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Joanne B
23 August 2016|
AnswerShow all 2 answers
Response from shivauk | Reviewed this property |
Hi Joanne, If you are travelling to Ischia it has to be via Naples. So Palermo Naples then Naples to Ischia.The port will be Porto Di Massa Naples to Ischia I did Palermo Naples then Naples to Capri Thank you