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Basin St. Station: Tours & Tickets

Closed Now: 8:30 AM - 5:30 PM
Open today: 8:30 AM - 5:30 PM
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Certificate of Excellence
Traveller Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift shop”(16 reviews)
“louis cemetery”(12 reviews)
About
Welcoming thousands of visitors into New Orleans every day, Basin St. Station provides an authentic and exciting introduction to our richly diverse and historic city. The first floor contains a staffed visitor information center featuring...more
Certificate of Excellence
Closed Now
Hours Today: 8:30 AM - 5:30 PM
Contact
501 Basin St, New Orleans, LA 70112-3552
Tremé
Website
+1 504-293-2600
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Basin St. Station Tours and Tickets
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Reviews (116)
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Traveller rating
71
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All reviews hop on hop off bus gift shop louis cemetery visitor center large map welcome center cemetery tour minute film beautiful building french quarter small museum heat and humidity two blocks great introduction tour companies great tour hurricane katrina
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1 - 10 of 111 reviews
Reviewed 5 days ago

Had a great time and learned a lot about the French Quarter thanks to Sparkles our guide! Don't let her age fool you, she is a spry chicken and will take you all over the French Quarter.

Date of experience: October 2019
Thank Tim F
Reviewed 1 week ago via mobile

A great way to get a feel of the city and your bearings. Great advice and support from Emily M in the tour terminal. Nothing was too much trouble. Booked 3 day pass which included 2 free walking tours. The garden tour with Paige was...More

Date of experience: October 2019
Thank Hazel C
Reviewed 3 weeks ago

A very nice and interesting visitor center, really helpful staff. Lots of parking with a $10 per day charge. There are several tour companies that stop here, including the City Sightseeing tour that we took.

Date of experience: September 2019
Thank PLB50402
Reviewed 4 weeks ago

This is the best way to hit the best sightseeing spots in a short amount of time. 3-day tickets include 19 stops plus 2 walking tours

Date of experience: September 2019
Thank Joan F
Reviewed 4 weeks ago via mobile

John Lafluer gave the most informative bus ride that kept us on the bus rather than getting off. We followed him beyond cemetery and took cemetery tour the next day. Overall easy to see the city without a car. Parking was 48.00 a day at...More

Thank Inspire799652
Reviewed 4 weeks ago via mobile

We jumped on the bus and brought the 3 day pass on board. The trip round was ok with the tour guide ok, but I’m sure some of it was made up? Once we left the bus & having lunch we read the pamphlet and...More

Thank CaptChaos62
Reviewed 10 September 2019

We took full advantage of our 3 day pass and hopped on and off several times.Our first time on, we took the full 2 hour ride to familiarize ourselves with the city. Most of the guides were informative, some just more talkative than others, but...More

Date of experience: September 2019
Thank Mikicr
Reviewed 3 August 2019

Went for a look see. It;s a very nice old railway station. With a small interesting museum, telling about the history of the station. Small place to get some food and information.

Date of experience: July 2019
Thank bryce m
GuestExperience504, Guest Relations Manager at Basin St. Station, responded to this reviewResponded 5 September 2019

Thank you for taking the time to share your experience!

Reviewed 22 June 2019

Had the most wonderful, fun, informative, and relaxed walking tour of the French Quarter with Sparkle. She tailored the tour to our tastes and speed. She’s wonderful, knowledgeable and energetic. Looking forward to catching her on the Garden District walking tour!

Date of experience: June 2019
Thank Gbrendalee
GuestExperience504, Guest Relations Manager at Basin St. Station, responded to this reviewResponded 6 September 2019

Thank you for taking the time to share your experience!

Reviewed 20 June 2019 via mobile

I really liked this visitor center. It was spacious, cool inside, large clean bathrooms, and a very nice gift shop. There’s also a unique railroad display inside and a quaint coffee shop. The workers were helpful & kind too.

Date of experience: May 2019
Thank BamaSnowGirl
GuestExperience504, Guest Relations Manager at Basin St. Station, responded to this reviewResponded 6 September 2019

Thank you for taking the time to share your experience!

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Nearby
Treme
That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
...More
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Questions & Answers
Ask a question
Departure792953
2 December 2018|
AnswerShow all 3 answers
Response from GuestExperience504 | Property representative |
Yes, we do have an elevator. Our building is 4 floors.
0
Votes
James S
8 December 2017|
Answer
Response from GuestExperience504 | Property representative |
Hi James, our visitor parking is limited and only for short term parking. There is a lot right next door that offers very affordable rates for all day parking. We'd be happy to help you with this when you arrive. Hope to see... More
0
Votes
JoanT1040
31 October 2016|
Answer
Response from GuestExperience504 | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
0
Votes