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My Sedan: Tours & Tickets

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Traveller Overview
  • Excellent67%
  • Very good4%
  • Average4%
  • Poor3%
  • Terrible22%
Travellers talk about
“jfk airport”(6 reviews)
“car number”(3 reviews)
About
My Sedan provides private affordable ground transportation solutions for clients who want to travel in style and comfort. Our fleet of limousines, party buses, corporate sedans, SUV Limos, and motor coach buses iffer a wide range of services for our...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
Suggested duration: More than 3 hours
Contact
New York City, NY 10036
Website
+1 212-434-0400
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My Sedan Tours and Tickets
from US$89.70
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Reviews (101)
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All reviews jfk airport excellent driver car number la guardia booked through british airways great car new york vehicle airlink journey cars texts nyc punctual route names
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1 - 10 of 83 reviews
Reviewed 1 week ago via mobile

Nobody was waiting for us and when we call did not even have the reservation although was paid in advanceMore

Date of experience: October 2019
Thank tonimZ3799SJ
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 5 days ago

Hello tonimZ3799SJ, I am sorry to hear your service was not provided. Please email our helpdesk directly with your booking details so that we may check your booking and provide you additional feedback. Please email us at info@mysedan.com. We look forward to your reply and...More

Reviewed 2 weeks ago via mobile

We prearranged a car to take us to and from LaGuardia airport to our hotel in manhattan. Everything went smoothly. The driver was there on time and professional. Communication about our hotel pickup was excellent.

Date of experience: September 2019
Thank car0linafamily
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 5 days ago

Thank you car0linafamily, we are so happy to hear you enjoyed your service. We hope to see you again soon.

Reviewed 11 September 2019

We left NYC via Newark and had an excellent driver called Dee from MySedan. He messaged the night before to confirm, arrived a little early but put no pressure on us to leave early and drove the near new Chevy Suburban well. He was friendly...More

Date of experience: September 2019
Thank Phil H
Reviewed 3 September 2019

My Sedan arrived promptly in the East Village to pick me up. Driver was great! Arrived at LGA in record time.More

Date of experience: September 2019
Thank GOODGUYNASHVILLE
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 4 September 2019

Hi GOODGUYNASHVILLE, We are incredibly grateful that you took the time out to leave us this note. We work really hard to offer the best service, so I am happy to see that it reflected on your trip. Thank you again for your comments. We...More

Reviewed 19 August 2019

I have previously used and reviewed this company but my recent experience was so bad I am reviewing again. Apparently the current situation at LGA has been too much for this company. When booking you indicate your flight # and arrival terminal. Of course you...More

Date of experience: August 2019
1  Thank gene
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 26 August 2019

Hi Gene, Thanks for taking the time to give us feedback. We would like to apologize for your negative experience. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us your reservation/order number please, it would...More

Reviewed 27 July 2019

My Sedan was recommended by our teenage son's summer program to safely get him to the airport on time. Although his trip to Newark was delayed (by a crash in one of the NYC tunnels), the My Sedan team were able to get our son...More

Date of experience: July 2019
Thank Lowkeytravler
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 30 July 2019

Hi Lowkeytravler, We are incredibly grateful that you took the time out to leave us this note. We work really hard to offer the best service, so I am happy to see that reflected on your last visit. I will make sure that Veronica F...More

Reviewed 19 July 2019

We had Dee for our trip to Manhattan. She had excellent suggestions and provided first class transportation to our hotel from LaGuardia Airport.. Highly recommendedMore

Date of experience: July 2019
Thank Catengineerahs
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 22 July 2019

Hi Catengineerahs, Thank you for taking the time to leave us such a beautiful review. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to...More

Reviewed 18 July 2019 via mobile

The driver picked me up and told me that I had to pay the toll. I had to call the car service twice before he was called to be told I didn’t have to pay the toll. The driver could have been more polite to...More

Date of experience: July 2019
1  Thank Kari D
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 22 July 2019

Hi Kari D, Thank you for taking the time to leave us your feedback. Our company values put customer satisfaction as the top priority and we are committed to our customers. We would like to apologize for the unprofessional behavior the driver displayed while transporting...More

Reviewed 10 July 2019

I am delighted that I booked with My Sedan for our transportation in New York City. Dee was fabulous. Called me the night before and gave me information where to meet. Dee texted me about a gate change and how to find where she was...More

Date of experience: July 2019
Thank Fsubard
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 22 July 2019

Hi Fsubard, Thank you for taking the time to leave us such a beautiful review. It's only when we received such positive feedback, do we rest knowing that we have done our jobs well. Thank you for mentioning one of our best drivers, Dee really...More

Reviewed 7 July 2019 via mobile

Dee was super professional. Prompt, had already texted us before our plane landed. She directed us on how to find her after walking out of the terminal. Couldn’t have been easier. Very fast, friendly service. Would recommend and use again.

Date of experience: July 2019
Thank Holly0Wood
Julia K, Guest Relations Manager at My Sedan, responded to this reviewResponded 9 July 2019

Hi Holly0Wood, Thanks for leaving a review, and mentioning one of our best drivers Dee. You’re right, she is super professional!

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Questions & Answers
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andrewh688
15 January 2019|
AnswerShow all 2 answers
Response from Doreen T | Reviewed this property |
I'm sorry I cant help we booked ours with our travel agent in the UK as part of our holiday package deal.
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