We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Water Tower Place: Tours & Tickets

Opens in 23 min: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
All photos (339)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent46%
  • Very good38%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
“lego store”(59 reviews)
“american girl”(32 reviews)
“great mall”(19 reviews)
Where downtown Chicago comes to life. At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants...more
Certificate of Excellence
Opens in 23 min
Hours Today: 10:00 AM - 6:00 PM
As featured in 3 Days in Chicago
835 N Michigan Ave, Chicago, IL 60611-2203
Magnificent Mile
+1 312-440-3166
Improve This Listing
Water Tower Place Tours and Tickets
from US$29.00
More Info
from US$19.00
More Info
from US$35.95
More Info
from US$400.00
More Info
from US$73.95
More Info
from US$52.95
More Info
See all tours & tickets
Reviews (767)
Filter reviews
560 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews lego store american girl great mall typical mall sports museum food life chicago sports the magnificent mile big mall mezzanine level shopping experience inning stretch lots of shops michigan avenue great chicago fire state street mag mile
Selected filters
Updating list...
1 - 10 of 560 reviews
Reviewed 6 days ago

Our family of three, after walking up the Miracle Mile on our final day in Chicago, wandered into Water Tower Place for a snack and browse through the shops. While much of what we found were typical of any mall in America, we did find...More

Date of experience: April 2019
Thank dunadan
Reviewed 1 week ago

The Water tower is easy to find and its well wroth your time to explore this area, with respect to the tower, shops and the shelter from the sun.

Date of experience: July 2019
Thank TeamWard
Reviewed 1 week ago

Maybe it is just me, and I don't get here often, but the shops just don't seem to have the depth and breadth they used to have. There seemed to be an electricity in the air before. Now, it is just shopping. You can still...More

Date of experience: October 2019
Thank Russ H
Reviewed 1 week ago

This is a great mall! Instead of being spread out over endless "miles" of shops, this mall goes up. Different stores are on different levels. You don't need to walk far to find a wide variety of shops with goods at an equally wide variety...More

Date of experience: August 2019
Thank sisterida
Reviewed 2 weeks ago

Water Tower Place is a 74-story building consists of a shopping mall, a hotel, a theater, and condominium. It is located on Michigan Avenue, along the Magnificent Mile and named after the nearby Chicago Historic Water Tower. In the mall you can find Macy's, Gap,...More

Date of experience: September 2019
Thank Neta_Avivi
Reviewed 3 weeks ago

High end shopping in Chicago. We were on another mission during our visit (drinks in the Hancock Building) & didn't stop.

Date of experience: September 2019
Thank ccindyk48
Reviewed 11 September 2019

I love this mall so much. The first two times I came, I only stayed centered in Macy's but this visit I went and got popcorn from Garrett's and we looked around in Sephora and a few other stores. This mall is a great way...More

Date of experience: July 2019
Thank Kymm M
Reviewed 2 September 2019 via mobile

Water Tower used to be basically a shopping mall and I think they have evolved into more of specialty/touristy type mall, which is fine. The American Girl store is probably the main attraction and they have a great spot called Food Life for lunch. My...More

Date of experience: September 2019
Thank Lam4184
Reviewed 30 August 2019 via mobile

This 7 floors shopping mall is located in a building in Magnificent Mile. It offers popular brands of clothes, shoes and make up. Pay a visit to the 7th floor where you will find a very good burgers restaurant and the sport museum.

Date of experience: August 2019
1  Thank 139nathaliep
Reviewed 18 August 2019 via mobile

Easy to get to and across from the historic water tower the mall is a good stop, especially on a rainy day. A good variety of stores in the multi level building. Harry Carey has a restaurant on the upper level, as well as a...More

Date of experience: June 2019
Thank NormLWat
View more reviews
Nearby HotelsSee all 205 nearby hotels
The Ritz-Carlton, Chicago
735 reviews
.12 km away
The Westin Michigan Avenue Chicago
2,975 reviews
.13 km away
Park Hyatt Chicago
2,082 reviews
.15 km away
The Tremont Chicago Hotel at Magnificent Mile
455 reviews
.15 km away
Nearby RestaurantsSee all 11,265 nearby restaurants
172 reviews
.05 km away
Mity Nice Grill
352 reviews
.09 km away
Ghirardelli Ice Cream & Chocolate Shop
575 reviews
.09 km away
The Signature Room at the 95th
3,307 reviews
.10 km away
Nearby AttractionsSee all 2,323 nearby attractions
Lookingglass Theatre Company
452 reviews
.06 km away
360 Chicago Observation Deck
10,642 reviews
.09 km away
Fourth Presbyterian Church
213 reviews
.09 km away
Questions & Answers
Ask a question
10 September 2019|
AnswerShow all 3 answers
Response from Debbie N | Reviewed this property |
Safety these days is an issue almost everywhere. Some of the city’s aggressive homeless panhandlers can be intimidating to those who are not used to it. Yes there are thieves that walk the city streets day and night. To... More
9 December 2018|
AnswerShow all 6 answers
Response from barbaraw805 | Reviewed this property |
Anywhere around the building
1 December 2018|
Response from cindyj0320 |
Best place to get a cab at water tower mall