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Transportes Turisticos Feraltar: Tours & Tickets

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good10%
  • Average2%
  • Poor3%
  • Terrible7%
Travellers talk about
“cancun airport”(109 reviews)
“private suv”(23 reviews)
About
Cancun Airport Transfers Company. Our Transportation services are available for any destination along Cancun and Riviera Maya. When you are arriving to Cancun Airport after a long flight you will appreciate one of our luxury, comfortable, air...more
Certificate of Excellence
Open Now
Hours Today: 12:00 AM - 11:59 PM
Suggested duration: 1-2 hours
Contact
Cancun 77500, Mexico
Website
+52 998 898 4977
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Transportes Turisticos Feraltar Tours and Tickets
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Reviews (1,020)
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822 results
Traveller rating
635
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65
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LanguageEnglish
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Traveller rating
635
73
19
30
65
Show reviews that mention
All reviews cancun airport excellent service private suv return trip transportation company both ways vip service round trip transportation transportation service within minutes pick up friendly driver great transportation these guys no complaints confirmation email great communication
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1 - 10 of 822 reviews
Reviewed 4 days ago

We used feraltar for our round trip transportation to and from cancun airport. Our hotel was about a 40 min drive from airport. Everything went smoothly. We received a courtesy reminder email the day before our trip and the day before departure which was nice....More

Date of experience: October 2019
Thank ayeisha e
Reviewed 1 week ago via mobile

Excellent and prompt service. The email communication prior to my trip was great they sent pics of the people’s shirts I should be looking for and where to find them. I was able to identify them right away! Great service to and from the hotel!...More

Thank JennyRD16
Reviewed 1 week ago

I have used them 5 times this yr. This last time I was told Arturo no longer worked here-as he was my normal driver. On top of it all the person who I was emailing about it messed everything up AFTER I sent them 20.00...More

Date of experience: July 2019
Thank lschro1
Reviewed 2 weeks ago via mobile

We booked a round trip to a hotel in Playa del Carmen and unfortunately had to cancel our vacation. I contacted the company on time to inform them of the cancellation and they offered a 90% refund which I found acceptable. So far so good......More

1  Thank vangel2
Reviewed 2 weeks ago

Rep holding a nameplate with my name on it, awaited us just outside of the airport. He notified us it would be a few minutes before our car would arrive and walked us to the pickup point. Car arrived a few minutes later and my...More

Date of experience: September 2019
1  Thank jb4d
Reviewed 4 weeks ago via mobile

Service was fantastic upon our arrival. Instructions clear & they were waiting for us. Driver was extremely nice & had beer waiting in the suv. The reason I didn't give 5 stars is due to the return trip. We were picked up in a van,...More

Date of experience: September 2019
1  Thank Yaki S
SmileyGL, Director de Relaciones Públicas at Transportes Turisticos Feraltar, responded to this reviewResponded 2 weeks ago

Dear Yaki S, We are sorry your experience wasn't what was expected, could you please be so kind to provide me with your reservation ID to verify this situation. Regards

Reviewed 4 weeks ago

After years of using AmStar, we decided to try Feraltar. Good choice. Quick, safe transportation at a fraction of the cost. We did have difficulty finding them at the airport, as their uniform is fairly bland and they blend in with other vendors. However, once...More

Date of experience: September 2019
Thank MPE721
SmileyGL, Director de Relaciones Públicas at Transportes Turisticos Feraltar, responded to this reviewResponded 2 weeks ago

Dear MPE721, Thank you for this time; choosing Feraltar as your ground transportation and for sharing your first experience with more travelers. It's a pleasure to be at your service. We hope to be ready to serve you on your next trip to the Riviera...More

Reviewed 3 September 2019 via mobile

After booking, several emails with all info needed. At airport, easy to find, friendly staff, nice clean Suburban with great driver. Email confirming pick up day before checkout. Pickup there right on time. Again clean Suburban, very friendly driver. Definetly my go to transportation from...More

Date of experience: August 2019
Thank SurferDuke
SmileyGL, Public Relations Manager at Transportes Turisticos Feraltar, responded to this reviewResponded 5 September 2019

Dear SurferDuke, Thank you for choosing Feraltar as your ground transportation and for sharing your experience with more travelers. It's a pleasure to be at your service. We hope to be ready to serve you on your next trip to the Riviera Maya. Regards

Reviewed 29 August 2019 via mobile

Jose Urieta our driver was very professional and punctual. We were traveling with our 6 month old and the company was able to accommodate a car seat for us. In route Jose offered us beverages and ofcourse a nice cold beer (pleasant surprise) I highly...More

Date of experience: August 2019
Thank Athefish
SmileyGL, Public Relations Manager at Transportes Turisticos Feraltar, responded to this reviewResponded 5 September 2019

Dear Athefish, Thank you for choosing Feraltar as your ground transportation and for sharing your experience with more travelers. It's a pleasure to be at your service. We hope to be ready to serve you on your next trip to the Riviera Maya. Regards

Reviewed 26 August 2019 via mobile

We booked them for a round trip airport/hotel transfer in a private SUV. When we arrived they were located outside the airport by the sign they said they would be at. They loaded our luggage right away and got us right to our resort. On...More

Thank MichelleKristina
SmileyGL, Public Relations Manager at Transportes Turisticos Feraltar, responded to this reviewResponded 5 September 2019

Dear MichelleKristina, Thank you for choosing Feraltar as your ground transportation and for sharing your experience with more travelers. It's a pleasure to be at your service. We hope to be ready to serve you on your next trip to the Riviera Maya. Regards

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Questions & Answers
Ask a question
roberto z
24 March 2018|
AnswerShow all 2 answers
Response from Machiavelli4 | Reviewed this property |
Desculpe. no hablo espanol
0
Votes
Stacyhof
25 February 2018|
Answer
Response from Gene L | Reviewed this property |
Hi-sorry-I just now saw this. I hope you got your transport OK. When you book with them, they provide instructions via email to find them outside of arrivals. There are numbered bays, and I believe they operate out of bay... More
0
Votes
er162017
27 May 2017|
Answer
Response from Barby E | Property representative |
Can't send links nor html but try searching for the name Feraltar.
0
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