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Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“mayan culture”(121 reviews)
“our tour guide”(143 reviews)
“chichen itza”(93 reviews)
About
At Cancun Passion we have been professionally operating excursions for tourists in Cancun and the Riviera Maya for more than 30 years. Our ideology is to offer, “A Passion for Perfection”, with a commitment to offer our clients the highest quality...more
Certificate of Excellence
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Cancun Quintana Roo, Cancun 77507, Mexico
Website
+52 998 881 7121
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Reviews (1,813)
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Traveller rating
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Show reviews that mention
All reviews mayan culture our tour guide chichen itza great tour deluxe tour buffet lunch ik kil sink hole comfortable bus light breakfast day trip express tour hour ride would highly recommend this tour his knowledge bottled water air conditioned
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1 - 10 of 1,526 reviews
Reviewed yesterday

We came to Cancun for our honeymoon! Because it can get expensive to go on all the excursions, we decided to just do one big trip during our six-day visit. We could not be more grateful to have decided on Chichen Itza — and Cancun...More

Date of experience: October 2019
Thank Nick C
Reviewed 5 days ago

Coba Express is the perfect Mayan ruin tour! Compared to the 12-hour full day trip to Chichen Itza, Coba Express allows you to learn all about the Mayans and see lots of ruins within just a few hours. Coba has two bonuses over Chichen Itza...More

Date of experience: October 2019
Thank cbmitchell38
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 5 days ago

Hello cbmitchell38 Many thanks for the recommendation, we are happy to know that you enjoyed our Coba Express tour, we would like to invite you to take another of many tours so you can continue to expand your knowledge about the mayans. Have a great...More

Reviewed 1 week ago via mobile

We had a full day of Chichen Itza tour and we had a great time with our tour guide Carlos.He is very knowledgeable and very dedicated with his job.Very entertaining and it's nice to know the background and the cultures of the Mayan.It's nice to...More

Thank Kikays0418
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 5 days ago

Hello Kikays0418 Thank you for leaving a comment on TripAdvisor, We are happy to know that you enjoyed our Chichen Itza tour with our guide Carlos, we will sent this message so he can know he did a wonderful job. We hope to see you...More

Reviewed 1 week ago via mobile

Our trip to Chichen Itza was made truly spectacular by our tour guides..Mario our driver delivered and returned us safely, Pedro our "Mother Hen" making sure all his chicks accounted for, last but not least Beto a reincarnation of Mayans past this was my third...More

Date of experience: September 2019
Thank AsaKitty
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello AsaKitty thanks for your comment in TripAdvisor. If you come back you could ask for the same guides and we can arrange your travel again with them gladly, We hope to see you very soon again so we can give another great memory of...More

Reviewed 2 weeks ago

My wife and I visited for our honeymoon and did the excursion for Chichen Itza and Ik Kil cenote. Both attractions were incredible in their own right but having entertainment on the bus ride to and from the attractions and also an incredible tour by...More

Date of experience: September 2019
Thank ljmiracola0920
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello ljmiracola0920 First we would like to congratulate in your honeymoon, We wish only the best for you, what could we do for you is give you a great experience in Chichen Itza and by your comment the team did it. Many thanks for your...More

Reviewed 2 weeks ago

Our tour guides Raul and Manuel were amazing. They were very friendly, patient and passionate about what they do. It was an excellent experience..,More

Date of experience: September 2019
Thank Kay13131313
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello Kay13131313 Thanks for your comment about of chichen itza tour, glad to know that it was an excellent experience for you. We will send your regards to the Guides so they can keep doing their best work for all of our customers. Have a...More

Reviewed 2 weeks ago

Wife and I want to experience the Equinox at Chichen Itza. They pick you up at your resort around 7:30 am. The bus is very comfortable. We had Carlos not sure what his title would be but he was very entertaining and kept everyone laughing....More

Date of experience: September 2019
Thank sunlovingohioan
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello sunlovingohioan thanks for leaving a message in our TripAdvisor site, its too bad you couldnt enjoy the Equinox ash it should be but the climate didint make it possible that day and somethimes these kind of things happens and is out of our hands,...More

Reviewed 2 weeks ago

I researched and read a ton of reviews before finally committing to Cancun Passion. Most itineraries were the same but there was such a price difference from all the different companies and some people were saying to drive yourself rather than do the tour since...More

Date of experience: September 2019
Thank softliketofu
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 2 weeks ago

Hello softliketofu First many thanks for writing a such detailed explanation of our Chichen Deluxe Service, second we would like to thank you for giving us the opportunitty to take to the Mayan Wonder Chichen Itza. By reading your comments we are very proud of...More

Reviewed 3 weeks ago

This trip was incredible and blew us out of the water. It’s a very long day, but the experience is unmatched. The buffet food was incredible. We loved the local special lime soup and the pork tacos! The little flea market at the restaurant has...More

Date of experience: September 2019
Thank Liz S
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 2 weeks ago

Hello Liz S Thank you for coming to Chichen Itza with us, we are glad to know you had a good time in our tour with our staff. We would like to invite you to take another tour with us so we can give you...More

Reviewed 3 weeks ago via mobile

Raoul and Carlos at Cancun Passion Tours are amazing. They are very knowledgeable and bring the Chichen Itza experience to life. I highly recommend Cancun Passion Tours!!More

Date of experience: September 2019
Thank SheldonKiestin
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 3 weeks ago

Hello SheldonKiestin Many thanks for your comment and the recommendation, we are very happy to know we kept your high standard and enjoyed your day with us. We hope to see you again in another tour with us. Have a great weekend Kind reards. Eduardo...More

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Questions & Answers
Ask a question
sarahMF8675309
21 September 2019|
AnswerShow all 2 answers
Response from Cancún P | Property representative |
Hello Sarah thanks for contacting us. Yes the all of our units counts with air conditioning, about your second question in both zones you will have about 2 hours one guided one free time, and last one we have pick up in the... More
1
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China7187
23 June 2017|
AnswerShow all 6 answers
Response from ejames0912 | Reviewed this property |
Just to update you. We received a call from our bank today informing us of an attempt to use our card in Mexico in a hotel for £1500. We've been back for over a month. Looks like it has been cloned!! We didn't use our card... More
2
Votes
Ramneet K
4 June 2017|
AnswerShow all 6 answers
Response from dvw49 | Reviewed this property |
I'm not for sure we visited Chichen Itza ruins and they provided large umbrellas to shade the sun but I'm sure they would block the rain as well. I don't know if the trip would have been cancelled if it rained. Sorry.
0
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