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Cancun Vacation Experts - Day Tours: Tours & Tickets

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  • Excellent73%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible11%
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Ave. Huayacan Mz. 207 Lt 2 SM 313, Cancun 77500, Mexico
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+52 998 251 9391
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Cancun Vacation Experts - Day Tours Tours and Tickets
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Reviews (186)
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Traveller rating
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All reviews through viator mayan culture tour guide green shirt buffet lunch awesome driver booked this tour dropped off local expert amazing trip airport pick shuttle service whole process own pace playa del carmen great customer service bottled water
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1 - 10 of 165 reviews
Reviewed 4 weeks ago

Sandra and Francisco were great helping my wife and I book our transportation back to the airport. We're grateful for the assistance and look forward to using their service again.

Date of experience: September 2019
Thank Trevor J
Reviewed 7 August 2019

Met interesting people from other countries and states. Found it knowledgeable and at times, fascinating to know how people lived so long ago. On the other hand, it was long, boring and felt like we just stood in the hot sun. I would prefer if...More

Date of experience: November 2018
Thank JoleneB41
CancunVacationExpert, Manager at Cancun Vacation Experts - Day Tours, responded to this reviewResponded 8 August 2019

Ms. Jolene, Thank you for taking time to share your opinion. Please let me know which of our day tours you visited. and I will look into it to make the proper changes. I am sorry the weather inclemency these last days has been extremely...More

Reviewed 14 July 2019 via mobile

Carlos made our entrance and departure for Cancun very relaxing. He is a great driver as well as friendly and professional.

Date of experience: July 2019
Thank Meander612718
CancunVacationExpert, Manager at Cancun Vacation Experts - Day Tours, responded to this reviewResponded 1 August 2019

Dear Sr/ Madam, Thank you for sharing your opinion. I hope you enjoyed your visit in Cancun. Kind Regards

Reviewed 1 June 2019

We went here years ago and decided to go back. it was very crowded this time which took a little of excitement out. though it wasn't as hot as it was the last time we were ther years back in the month of July. also...More

Date of experience: May 2019
Thank Gary M
CancunVacationExpert, Director of Sales at Cancun Vacation Experts - Day Tours, responded to this reviewResponded 21 June 2019

Dear Gary, Thank you for your comments. It is true Chichen Itza some times get crowded as it has become very popular. Tour operators and different agencies, we have made requests to government authorities about regulating the vendors. Even though it is not posible to...More

Reviewed 16 April 2019 via mobile

Picked up from our hotel lobby at 830 am by Ricardo in a very comfortable van with great wifi. Good 2 1/2 hour journey with stops when we required. Arrived at Chichen Itza and Ricardo handled all the tickets and got us straight inside ....More

Date of experience: April 2019
Thank TB2267
CancunVacationExpert, Director of Sales at Cancun Vacation Experts - Day Tours, responded to this reviewResponded 21 June 2019

Dear Sir/ Madam We are glad you enjoyed your private Chichen Itza Tour. Than you for your feedback about lunch time, we are taking necessary steps to improve this part of the tour. We look forward to see you on your next vacation in Cancun...More

Reviewed 4 April 2019 via mobile

This is my third time using Cancun vacation experts for airport transfers and can say each time has been a great and a smooth experience. This is our second time having Carlos as our driver, Carlos is great ! He provided us with recommendations on...More

Date of experience: April 2019
Thank 103blancac
CancunVacationExpert, Director of Sales at Cancun Vacation Experts - Day Tours, responded to this reviewResponded 21 June 2019

Dear Madam. Thank you for your comments to CVE and Carlos. We will continue in our efforts for quality airport transfers. Carlos has received your compliments. Kind Regards

Reviewed 4 March 2019 via mobile

I have travel to over 20 country’s and to be the first time here in Mexico I would say what a disgrace of a company in charge of this tour, we reserve, paid and waited the next to be picked up and nothing. We were...More

Date of experience: March 2019
Thank jcm612
Reviewed 3 March 2019

We have traveled to Isla Mujeres for years, but this was the first time we used Cancun Vacation Experts for transport. We had an excellent exprerience and I would highly recommend them. Angel met us at the airport, and had a sign with our name...More

Date of experience: March 2019
Thank Lancer6363
Reviewed 16 January 2019

You will learn so much about the Mayan culture and the long long history of the country. We did all the tours over the years and they are the best day trips we could have taken. Sure you can go it on your own -...More

Date of experience: January 2019
Thank 32frederickg
Reviewed 8 January 2019

My family and I booked a Chichen Iza trip through you and Viator. It was then transferred to a local Cancun company without my knowledge or confirmation. The problems occurred right from the start at 7am. Since we did not know the name or business...More

Date of experience: December 2018
1  Thank Ilana S
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Questions & Answers
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mejiask
18 April 2017|
Answer
Response from Francisco V | Property representative |
Hello Sir. For any of the archaeological sites the fee would be $5.00 usd . This is paid directly at the window . Please be informed that the use of professional cameras and tripods is only allowed with a previous letter... More
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Shannon R
4 January 2017|
Answer
Response from KentPeaches | Reviewed this property |
Sorry confused by your question. I stayed at the Platinum Princess Yukatan Resort in Riviera May Dec 2016. I booked our tour with Thomsons for the turtle swim and exploring caves. We were picked up at our resort - great day... More
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