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eTransfers: Tours & Tickets

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Traveller Overview
  • Excellent86%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
About
eTransfers is a leading transportation company whose goal is to get you started on your vacation in the best possible way. It has more than eight years of specialized experience in tourist transportation in Cancun, Playa del Carmen, Tulum, and all...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
Suggested duration: 2-3 hours
Contact
Carretera Cancun-Chetumal, Km 22 | Cancun International Airport, Cancun 77569, Mexico
Website
+52 998 980 0259
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eTransfers Tours and Tickets
from US$10.71
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from US$6.27
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from US$5.00
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from US$24.49
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from US$12.99
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from US$643.75
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Reviews (265)
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Traveller rating
175
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LanguageEnglish
Traveller rating
175
19
6
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6
Show reviews that mention
All reviews excellent service cancun airport playa del carmen luxury service flight got delayed pickup area tulum trip book transportation private suv transportation service excellent price clear instructions return pickup great conversation great communication round trip transfer in great shape
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1 - 10 of 209 reviews
Reviewed 1 week ago via mobile

I have had horrible experienced with other transport companies from the Cancun airport, so I am very happy to have located etransfers. Booking was easy and they asked good questions to make sure they met my needs (pickup and drop off at two different terminals)....More

Date of experience: October 2019
Thank mlecointe
Chris L, Customer Care Supervisor at eTransfers, responded to this reviewResponded 5 days ago

Dear Mlecointe, Thank you for your kind words. We are thrilled that you have enjoyed your traveling exprience with us, and made us part of your vacation. We are terribly sorry to hear about the missunderstanding with the child seat. We will work harder to...More

Reviewed 2 weeks ago via mobile

The customer service of this company was terrific. From the very beginning on the website, Ray was very helpful and responded to our questions immediately. Once we got off the plane Mauricio was texting us to let us know exactly what to do and where...More

Date of experience: October 2019
Thank ChrisHenricks
yarecabrera, Customer Care Manager at eTransfers, responded to this reviewResponded 1 week ago

Chris your words make us so happy! We're glad to assist you and work for you, thank you for choose our company as part of your vacations experience

Reviewed 2 weeks ago

They’re quick to answer any emails no matter what time of day. Communication before and during your trip is VERY important. We have two younger kids and they provided car seats no problem. Very punctual and pleasant people to deal with. Recommend. This is the...More

Date of experience: October 2019
Thank samartinez2017
Chris L, Customer Care Supervisor at eTransfers, responded to this reviewResponded 2 weeks ago

Dear Samarti, Wow! Everybody in the team feels flattered! thank you for your review. We will keep workig hard to provide the best quality in services. We hope to see you soon!

Reviewed 2 weeks ago

I came across them by a google search. When I arrived at my destination, I received a text letting me know where to go. I got in the van and they offered me a drink. When I arrived at my hotel, a text checked in...More

Review collected in partnership with this attraction
Date of experience: October 2019
Thank 314zack
Chris L, Customer Care Supervisor at eTransfers, responded to this reviewResponded 2 weeks ago

Dear 314zack, We are humbled by your kind words. the entire eTransfers team works hard and with passion. This is what we aim to achive. We truly hope we will see you again! :D

Reviewed 2 weeks ago via mobile

awesome service, lets us take breaks and let us get food and drink for the long ride to tulum . Drivers to and from airport very courteous and were available by watsup and email which we used to confirm our transportation. Highly recommend! Would use...More

Date of experience: October 2019
Thank MICAELA7147
gerardpg14, Director de Relaciones Públicas at eTransfers, responded to this reviewResponded 2 weeks ago

Thank you for your review, Micaela! It is a pleasure for us to be able to serve you and be part of your vacation!

Reviewed 3 weeks ago

I cannot recommend them highly enough! They picked us up at the airport with an "eTranfers" sign, boarded us into a private van and dropped us off at our hotel. For the return, they told us what time to be out front to make our...More

Date of experience: September 2019
Thank TinTahoe
gerardpg14, Director de Relaciones Públicas at eTransfers, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment Tin! We are very happy to know that you and your family enjoyed your service very much... we hope to have the pleasure of serving you again soon!

Reviewed 3 weeks ago

I used etransfers for both trips airport/hotel. They had excellent communication. My flight was cancelled and rebooked last minute, they were on top of it. They were easy to find, vans were clean, cool and drivers were lovely. I go to Cancun yearly, I won’t...More

Date of experience: September 2019
Thank Linda S
gerardpg14, Director de Relaciones Públicas at eTransfers, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment, Linda! We hope to see you back soon!

Reviewed 4 weeks ago

It was excellent service! The called me, emailed me and texted me to make sure nothing was missed. Cars was in great shape and the drivers were very good.

Date of experience: September 2019
Thank Voyage658915
yarecabrera, Customer Care Manager at eTransfers, responded to this reviewResponded 4 weeks ago

Dear Voyage658915, Thank you for your comment, we take care that you and your family always arrive on time to your destination. See you soon

Reviewed 4 weeks ago

I would highly recommend this transportation service. We took it from Cancun airport to Playa del Carmen. Nice people, air conditioned ride, very pleasant.

Review collected in partnership with this attraction
Date of experience: September 2019
Thank Exploration367670
Chris L, Customer Care Supervisor at eTransfers, responded to this reviewResponded 4 weeks ago

Dear Explora, Thank you for your kind word. We are thrilled to hear you had such a wonderful ride. We hope to see you again!

Reviewed 12 September 2019

eTransfers was very prompt, professional and friendly. We will definitely be using their service on our next vacation!!

Review collected in partnership with this attraction
Date of experience: August 2019
Thank ericasadventures
Chris L, Customer Care Supervisor at eTransfers, responded to this reviewResponded 14 September 2019

Dear Ericasa, Our staff will be happy to hear this, We thank you for taking the time to write such a wonderul review. this helps us a lot. We, too, hope to see you again!

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