We were scheduled to hike on the 26th but, due to weather, we switched to the 25th. National shuttle worked smoothly with Tongario crossing shuttle to rearrange so we could take the hike. Very much appreciated putting our request above your sale.

Fantastic shuttle service! We opted for the return shuttle to drop us off at Mangetepopo to walk Tongariro Crossing and pick us up at the other end of the walk. They picked us up from the Park n Ride in National Park at 8:30 am on-the-dot which was excellent. The driver also checked everyone had the appropriate gear to walk the crossing successfully. Unfortunately, the weather past the Devil's Staircase portion of the walk meant we couldn't continue to the end of the crossing (snow, ice, and 75km/h winds at Red Crater 😨). A ranger/guide suggested we turn back, and we returned to the Mangetepopo carpark as the weather worsened. Once there we waited for about 10mins before some of the shuttle drivers checked on us to make sure we had a ride back with them to National Park. A full busload of us made it back to National Park within about an hour of returning to the start of the track. Tip: if you do need to return to the start, call the shuttle operator while you're on the mountain. I didn't have service once we made it to the car park shelter so couldn't call them, but luckily they were waiting there anyway since so many people were turning back. The shuttle drivers checked off each of their travellers from a checklist and cross-referenced them with other shuttle operators to ensure everyone got off the track safely. All the drivers did a great job making sure everyone was accounted for and getting shuttles out to the track start to pick up more returners.

This company were amazing. Went above and beyond and very friendly. Wholeheartedly recommend for getting around the central plateua

Great to deal with. Reliable service, good website, clear instructions, great staff. Massive advantage of being able to walk to our vehicle at the end of the walk so no time issues that you have with the other transport companies. Good to have secure parking, too.

Booked a round trip for the crossing. Bus came on time, but was named after another tour operator and picked up customers from different bookings, so make sure to ask if that’s the right bus for you. On the way back, we were told by the driver that the same bus will come at 1.30, 2.45 or 4. We practically ran the entire descent trying to make the 1.30 bus and came out of the forest at 1.38 and the bus was already gone. All other operators were there waiting for finishing passengers for long periods of time, but this one does not, so if you miss it you end up waiting for the next one which only comes an hour and fifteen minutes later. Overall experience was fine, but I feel there should be more available shuttles or the driver should have the ability to wait for 10-15’ for more arriving hikers.

Easy and convenient service. Shuttle driver was great and had some interesting facts for us on the way. Would recommend and use again.

Shuttle right on time. Knowledgeable and nice driver. Gave great instructions for pick up after hike. Pick up right on time. Bus clean.

Very efficient and friendly service. Well sign posted directions to the carpark with friendly staff greeting you on arrival and great driver. Parking location feels very secure and its great to be able to walk straight across the road at the end of the track to your car.

We had a great experience with National Park shuttles. There where clear instructions in the email about where the carpark is. Checking in was seamless and then the drivers made sure we got onto a shuttle. All the shuttles seemed in great shape and safe. The driver gave us some excellent local knowledge and a blessing on the way. Iv got no complaints and would happily use again.

Very efficient, friendly and flexible. We changed our booking time easily, directions were excellent, check in was simple and bus left as soon as everyone was ready.

Very smooth transfer and on time. Our driver also gave us some great facts about the area on the way there too. We also had to rearrange the shuttle very last minute due to weather being bad on our proposed date and this was so efficiently managed by the National Park Shuttles team. Would definitely recommend and would certainly use again if back.

Well organised and very efficient service. Driver was very cheerful and keen to help as was the lady who checked us in and put us on the earlier shuttle.

Friendly and welcoming staff, everything went fine. There was a delay at the car park but they quickly provided a solution and got us to the trailhead. We booked the one way trip and decided to walk back from ketetahi trail end to the car park which is an additional 10 minute but you are not dependent on the return bus schedule.

The Crossing is major effort, but an amazing experience with magnificent views. A good start with the National Park shutlle service is recommended.

Best way to do the Tongariro alpine pass so you only have to walk one way. Buses leave promptly and check in is easy. Had crazy Tracey as driver who gave a hunour filled chat about the hike and some useful tips on how to descend