Amazing views going over the mountains and seeing 4 glaciers and landing on 2. It was a quick and easy way to check out the glaciers. We felt safe.

An amazing trip! They were excellent to work with, and even pre-empted a bad weather period, by contacting us and re-arranging an earlier fight to avoid the low cloud. Sam was a great pilot and gave us a smooth flight with great commentary to label all we could see. Can't fault this trip!

Booked the 45 minutes with snow landing. Weather not good was advised by email that this may have to be cancelled due to weather. Emailed back and re booked for the following day. Arrived and informed unable to do snow landing but could still do flight, or could cancel. Opted for the flight only and very glad we did. The pilot was informative and although no snow landing the views were amazing, the experience was wonderful. Would recommend.

This is an experience you will do once in a lifetime and will chase you for the rest of your life. We feel lucky to be able to afford this. The landscape you will see during the helicopter flight is just mesmerising. Based on your weight, you will be distributed to bigger or smaller helicopters. The blue ones will accommodate 6 people, which means not all of them will share the same view. At the end of the tour, they will sell you a printed photo with a leaflet. Of course, it's not mandatory to buy, of course, but considering the cost of the trip, it should be included in the price. Still this experience deserves 5+ stars.

Very professional & well organised , checking in at their main office was easy . Modern & comfortable helicopter , Mike the pilot, gave an interesting commentary on the glaciers & the surrounding area . The snow landing was exciting as there was another chopper already there . We were very lucky with the weather as it was near perfect . Awesome flight 👌

Avoid at all costs - they will steal your money! Choose helicopter line! Entered the office in Franz Josef and the “manager” ( girl with terrible haircut, tattoos and lazy eye ) when asked can we book a helicopter flight answered “you can if you want” After receiving passive aggressive “customer service” our name was placed on a spot and told no charge to would be placed on the cc provided - it wasn’t an actually booking as it was pending weather A WhatsApp message was sent before a time slot and we said were essentially charged $1,200 and didn’t get on the actual flight because we missed checkin When we went to their office to try get on the flight, there were other customers on their way to the helicopter which we could have joined… When we tried to have a conversation as to why this was wrong, the “manager” did nothing but talk over us Chose another flight operator ( Helicopter Line) in town which have been nothing but pleasant to deal with - in comparison they don’t even take your card details in case the flight route changes and they charge you when you get back from you’re helicopter flight The credit card company will take care of it…

Amazing experience- really the only way to see the glaciers at close range. Stunning views, great pilot. The slightly longer flight time was well worth it with 2 snow landings.

Absolutely stunning. I was a little concerned that sitting in the back seats we wouldn’t get the best view, no need to worry it was magnificent. Unfortunately the wind picked up so we couldn’t go across to Tasman Glacier, regardless the views we unbelievable and thanks to the pilot for erring on the side of caution with our comfort and safety.

Unfortunately, poor weather meant we got limited to about a 25-minute flight over Fox and Franz Josef glaciers, with no landing. But the operator was really good about communicating with us and offering alternate options. The trip itself, however, was fantastic! Really amazing views of this amazing landscape. I would absolutely recommend -- even without a snow landing.

Excellent flight with Edie. Superb experience. Flight was delayed from day before due to very bad weather. Kept us informed and when weather changed unexpectedly they put our flight on straight away for us. It was expensive being a private flight but it was excellent and we felt it was worth the extra Everyone was incredibly professional and very friendly. Highly recommend.

Trip of a lifetime. Our pilot was so knowledgeable about where we were travelling over and skillful flying over the rugged peaks. The sky so blue, the snow so white a picture perfect trip crowned with a landing on the snow with time for photos as a momento. Thoroughly enjoyed the experience and would recommend the staff for their friendly professional service.

Fantastic from the moment we set off. Good safety information. Pilot informative, scenery spectacular. Good landing on glacier though not Franz Josef because of the weather. I did have to upgrade because of the weather but it was certainly worth it.

Bad review mainly reflecting on 2 areas. 1. The bad overall customer service coming directly from Meaghan. From the moment we walked in (unfortunately 10 minutes late to the 30 min early check-in which we weren’t aware of! Here we were thinking we were early!) immediately met with YOUR LATE YOU MISSED YOUR FLIGHT- YOU MISSED YOUR FLIGHT … the irony being we were on a helicopter for our 9:15 departure as booked!!! Meagan was huffing and puffing and muttering to herself the entire time we were in the office. Some people aren’t cut out for customer service , and that’s okay so long as they don’t serve such a position. From my understanding it was her husband who was our pilot - lovely fella and great pilot! 2. The lack of communication. Regardless of being “late” communicating is important. We booked and paid for a 60 min flight - particularly because we wanted to have TWO snow landing and see particular items that are only offered in that flight option- lord of the rings item in particular. Weather had its own plans which happens and without notifying us prior or offering us which other option we’d prefer given the circumstances, we we’re just blindly put on a helicopter assuming we we’re doing what we paid for. Only once we landed did we realize our actual experience is not what we paid for. We brought it up then and we’re notified that we’d be reimbursed the difference. However even though everything we actually did would have been covered in the 25 min tour - or being generous on the 35 min tour, they said ur trip was 45 minutes cuz they left us on the landing standing there for 10 extra minutes. We did not do the TWO landings or the extra lord of the rings items, but we’re charged far more then we ever would have choosen to do if only someone bothered to COMMUNICATE. Again- pilot was lovely and trip itself was nice if we wouldn’t have been sneakily tricked . If I paid for the 25/35 min I would have been just fine with that. Calling to communicate about it and figure it out was met with rudeness from of course Meghan !!!!

We were absolutely thrilled with our trip. There were just three passengers and Gus our pilot, did everything possible to make sure each of us had a Birds Eye view of each glacier. The landing was amazing. It was okay for me to wander a very short way from the helicopter and to enjoy virgin snow where maybe no one has ever stood before. I tasted the glacier and it was wonderful. Gus showed us some deer on a ridge below the glacier on our flight down which was a real bonus. Thank you Gus.

It was a very professional and thorough preparation for our trip. We did not mind that the timing was slightly delayed and we enjoyed our outward flight, which was most impressive. But we felt our pilot, who was excellent, was under pressure to catch up time and our whole experience was barely 25 mins. We descended from the mountain extremely swiftly leaving you with the feeling, that the quicker they got rid of us the better. Having experienced 4 other similar helicopter trips this would have to be my least enjoyable.