Very bad experience on 1/16 2025. At 9:30 waiting spot in Times square changed to 24 State street at 11:15 which was half hour way from Times square! When I got there and waited for 11:30, nobody showed up! When I call to the agent, she asked if the tour changed to 1/17. I am taking flight leaving on 1/16, how can I change schedule to 1/17? The agent wasted my whole morning on 1/16! Waste my transportation expenses from Time Square to 24 States street! Pls let me know how tripadvisor to compensate.

This was horrible. The boat left without us even though we were there, & there wasn’t another boat for 2 hours! We paid a lot for nothing!

Very busy on the day. Had bought tickets beforehand but had to wait in a line for a longtime, way beyond our allocated time slot. Once on the ice had a lovely time, again very crowded, but beautiful place to skate.

It’s my second time watching this beautiful show. I had to bring my son who turned 18 a few days ago, I wasn’t sure if he was going to like it, but he definitely enjoyed it! I highly recommend it to anyone who wants to get in the spirit of Christmas! Or like us it didn’t matter, we watched it on New Year’s Day!

What an incredible performance! This show should be a must see for anyone visiting during the Christmas holiday. The music, dancing, singing, and technical effects were perfection!

Simple show, we paid over 300 dollars for normal seats, honestly it was not worth it. The streets show even better and more enjoyable and less cost.

Great view, service was great as well. Attentive, gifts to buy on cruise. One of the men who works on board grabbed a chair for my friend to sit down

My cousin visiting me from Raleigh, NC booked this particular cruise from Pier 36 on the East River. The boat was horrible for views. Basically no outdoor deck on top of the boat, only a very tiny area not inside at the very back of the boat, & 2 inside levels with filthy windows. Nowhere near enough seating as about 50 people had to stand the entire cruise, myself, my cousin & her 2 sons included. We couldn’t even stand near the filthy windows but had to stand in the middle of the 2nd level. I am 72 years old & when I asked a boat employee about any additional seating, he just replied “Sorry” as he gave me 10 seconds of his time, because he was looking at his mobile phone the whole time. This had to be a safety violation with having so many people crammed on this boat with not enough seating. I have taken many other cruises around the Statue of Liberty from the Hudson River side, including the “Circle Line” which has an extremely large unobstructed view from the top deck & a small open roof covering on the back in case of rain, with plenty of seating for everyone. I would highly recommend a Circle Line cruise over this horrible experience!!!!!

One of the most incredible experiences I've ever been fortunate enough to expirience. I went to NY with my dad back in 2008 and at the time (we went in the autumn) we said we would make it back one year to see The Rockettes in the Christmas Spectacular. Sadly my dad passed before we ever mae this trip happen so my husband and I went to NY around Christmas to do all the amazing Christmas things! This show was top of my list and WOW. The Rockettes are incredible, the orchestra is wonderful, all of the singers are so talented and the ushers are friendly as well as efficient. I was blown away by the interior and the ladies toilets were stunning and looked to have original period pieces within. I would warn the concession stand is very expensive, I bought a bauble to remember the show and it was $55 We sat the front row of the first circle which was a wonderful view of the whole theatre, the seats were comfortable and we had adequate leg room

Very rude staff, boat was dirty and old, not accommodating, customer service was not helpful at all. I’ll not be booking with them again.

My own opinion; What a ri- off! We paid for a fully guided tour for liberty, Ellis island, 9/11 memorial, stock exchange and just got dropped off at the ferry to liberty and was told your on your own, its a self guided tour. We were lost at liberty but with the help of other company tour guides we were able to figure out where to go and see at liberty and then we took a ferry to Ellis island on our own then back to battery park but ask the same lady and third party company that dropped us off at the ferry and asked her how we could finish the 9/11 tour and she said its that way go walk over there. What a waste of our day they don’t only owe me a refund they owe me for wasting my only full day with all expenses in nyc! Be careful and confirm your guided tours folks!

San Patric cathedral We love the cathedral the tour offer was only an auto guide and the people a the tour desk did not have the right actitud they ready did not explain us much and treat us just with no interest. But the cathedral was amazing

Our guide was very good!! She was knowledgeable and well spoken, smart and just a sharp cookie!!! We had a cold wet, rainy day and we made she made the best of it!! Totally will do again!!

Absolutely amazing show. I could have watched the same show twice that day. We really enjoyed it (myself 36yo, sister 32yo). The cost for popcorn and 2 canned seltzers was outrageous, 75$. Skip the snacks and just go for the show.

Bonnie was a wonderful guide and had so much patience with us because we were late due to being dropped off way down and had to walk 20 min to her.