Visited at sunset. All well organised. No trouble getting in. Staff were friendly, helpful and answered any questions well. The whole visit will last with me for the rest of my life. Unbelievable. Very special. And what views!!

There are many other viewpoints better than this one and for the price it wasn’t worth it. Pictures from the top aren’t good because there is this type of glass everywhere that after you take a picture you can see a reflection in it. At the entrance they told me that it is mandatory to pose for the photo even after I said that I don’t want to. Just so they can create an edited photo that they will print for you for 30$ in the end of the tour. The queues inside to take an elevator are quite long. So it wasn’t worth it and I had to go to other viewpoints to have good photos.

We went at sunset. Beautiful. When we planned our trip. The Empire State Building was at the top of the list.

The building was amazing. The views were stunning. But the best part about it was how efficient the staff was! Talk about a well oiled machine. Kudos to all of them for doing such a great job

Great show when the clouds disappeared from the top of the Empire State Building! Visit done at the end of the day, which offers a VERY nice view at 360°!

Well organised and a must see attraction in NYC. Family of three from the UK and not my first visit. The museum on the way through added another level to the experience.

The history, the views, the experience went beyond what I imagined it would be. I was even surprised by the elevator ride.

I ventured to The Empire State Building for sunset and it did not disappoint. I totally recommend this experience.

Views were absolutely spectacular! ESB ticket taker warned us that the nighttime views would be heavily impacted with cloud/fog and offered an exchange on our tickets for another day/time. We rolled the dice and were rewarded with clear, breathtaking panoramic views of NYC at night. So worth it!! Will def return for another experience! It is nit to be missed!

A historic and iconic visit to New York city.There will not be the architectural innovations of the other new skyscrapers, but it defends itself well.

A must go to. We went early and i think this is the thing to do. We booked for 11 and we went in at 10.30. Iconic! don't just look out look in, at the décor. Art deco at its best

Well what can I say... the views... WOW. We went on a cloudy morning and it was still breathtaking. We went at 11am and we didn't find it too busy. We were easily able to get to the edge which I can hear can be quite tricky during popular times. If your in NYC, this should be at the top of the bucket list!

We visited the ESB on our family holiday in mid August 24. We were hoping for an visit around midday and on entrance we found the queues were light and as we had passes from GoCity, we were shown to the booking booths to get our tickets . Here is where the “fun” started, but also where the ESB staff excelled. Due to a mess up at GoCity, 2 of the 4 passes I had, had somehow been used at the ESB the week before I was even in the US! So my family could not all gain access. Sharon B who was in the ticket office offered to call GoCity on their phone to try and resolve the issue. We then spent 2 hours on the phone trying to resolve. She was very much on my side in her conversations and although I did not get my issue with GoCity resolved then, the ESB very kindly allowed us in. The building itself is a lovely Art Deco structure, the exhibits as you walk through too the lifts are informative, taking you through the life of the building from it being the site of a hotel to how it was built, and how it has been used since. One tip, if you don’t want a photo with King Kong, keep left coming out of the section showing films that have used the building. The lifts to the observation deck are very smooth and quick. Other than my ears feeling the change, you wouldn’t know you were moving. As you would expect, the views all around New York are spectacular. Take your time, and be prepared to wait a little to get the lift to the outside deck. We did not go up to the highest level, so can’t pass comment on what is up there. We came back a few days later as GoCity had finally resolved our issue and did a night visit, which was equally spectacular wit h the view, but I was glad we did a day viewing as well as you had a better idea If what you could see. In summary, well worth the visit' and thank you again, Sharon!

I visited in 1986 and back in 2024. I did not want to visit during my previous trips to NY thinking that it was overpriced... Happy to say I was so wrong! The money spent in the ticket is 100% worth it! I was under the impression that it was overpriced as it was only a visit to the open terrace, but Nope, there is much more than that, apart from the fact that it´s already amazing to be there, as is one of the most famous turist spots in the city. There is museum, various rooms with different showings, there is King Kong, there is the 86th floor terrace, they take photos and they are not even that expensive. The views take your breath away of course and you cannot stop taking photos. There is a nice shop as well with super cute and not expensive stuff to buy. I will be back next time to compensate all the times I was in NY and did not go!

Avoid at all costs! I went along with my family, very enjoyable experience and great views of manhattan but my credit card was charged twice and every email I’ve sent to rectify this has been ignored! Disgusting customer service!