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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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    What to Expect
    Itinerary
    This is a typical itinerary for this product

    Stop At: St. Paul's Chapel, 209 Broadway b/t Fulton Street & Vesey Street, New York City, NY 10007-2977

    We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

    Duration: 15 minutes

    Stop At: The Oculus, 33-69 Vesey St World Trade Center, New York City, NY 10003

    The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.

    Duration: 15 minutes

    Stop At: FDNY Memorial Wall, 124 Liberty St, New York City, NY 10006-1008

    Listen to the heroic stories of the emergency responders.

    Duration: 15 minutes

    Stop At: One World Observatory, 117 West Street One World Trade Center, New York City, NY 10007-0089

    End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).

    Duration: 1 hour

    Stop At: Survival Tree, World Trade Center, New York, NY 10006, USA

    This Callery pear tree became known as the "Survivor Tree" after it made it through the attacks of 911.

    Duration: 10 minutes

    Stop At: The National 9/11 Memorial & Museum, 180 Greenwich St World Trade Center, New York City, NY 10007-0089

    After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.

    Duration: 2 hours
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    Important Information
    Departure Point
    St. Paul's Chapel of Trinity Church Wall Street, 209 Broadway, New York, NY 10007, USA
    Duration
    5h
    Return Details
    9/11 Memorial, 180 Greenwich St, New York, NY 10007, USA
    Inclusions
    • Professional, local guide with a personal connection to the events of 9/11
    • Exclusive Skip the Line Access to the 911 Museum
    • Entry to the One World Observatory
    • English Speaking Guide
    • Guided visit to 9/11 Memorial and Ground Zero
    • Entry/Admission - FDNY Memorial Wall
    • Entry/Admission - One World Observatory
    • Entry/Admission - Survival Tree
    • Entry/Admission - The National 9/11 Memorial & Museum
    Exclusions
    • Gratuities
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    Additional Info
    • Confirmation will be received at time of booking
    • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
    • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
    • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
    • Wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Transportation is wheelchair accessible
    • Most travelers can participate
    • Also note, in case you are approached by street booksellers, they are not affiliated with us.
    • This tour/activity will have a maximum of 500 travelers
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Reviews (500)
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    1 - 5 of 75 reviews
    Reviewed today

    The guide for this tour was Rob Maass, who I found to be friendly and knowledgeable and engaged with his listeners, one of whom was a paramedic in New York on 9/11. He described how St Patrick's Chapel had survived previous disasters as well as...More

    Date of experience: September 2019
    Thank Keith L
    Reviewed yesterday via mobile

    Benoit was well organized and used a great technique of showing pictures on a large Galaxy Tab to enhance on his talk. I would highly recommend him!

    Date of experience: September 2019
    Thank vincentgN110RN
    Reviewed 2 days ago via mobile

    Very much enjoyed the tour with Elizabeth. It is quite a moving experience and the complete display is overwhelming.

    Date of experience: September 2019
    Thank Geoff_Fraser
    Reviewed 2 days ago

    We had the most amazing tour guide for our 9/11 tour - Elizabeth Bacon. She had so much information and so much heart in her delivery of it. Be sure to take this tour . . . it was the highlight of our trip, and...More

    Date of experience: September 2019
    Thank Babbs5461
    Reviewed 2 days ago via mobile

    So many tours and things to see so little time. My boyfriend and I took advantage of an extra day in the city to do and see something other than work. I had been to the memorial but never in the museum or freedom tower....More

    Date of experience: September 2019
    Thank Karen H
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    Questions & Answers
    Ask a question
    nellie195105
    4 July 2019|
    Answer
    Response from Marie L | Reviewed this property |
    There was no skip the line for the Observatory. We waited a minimal amount of time as the ticket is specifically for the time assigned based on whichever tour time you pick.
    1
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    GrandTour50338959468
    3 July 2019|
    AnswerShow all 4 answers
    Response from Elaine F | Reviewed this property |
    There is no transportation involved. You meet at St Pauls, your guide will speak about events there then take you to several stops, all nearby walking, to develop the events of the day. You end up at the museum with a timed... More
    0
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    njajc
    31 May 2019|
    AnswerShow all 4 answers
    Response from davania2017 | Reviewed this property |
    I didn't visit 'One Observatory' but bought a multi tour ticket to the sights of New York. Good value for money. Most of the tall buildings have long waiting times for the lifts, up and down. Which can make you late if you... More
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