The only reason it’s not a 5 rating is the weather; mist obscured many fine views. The driver/guide Ryan was excellent. He was very friendly and knowledgeable, imparting very interesting information about Dunedin throughout the tour. The tour itself is comprehensive including all the main attractions of Dunedin.

The itinerary advised was not followed at all. The driver let the passengers just do their own thing and to their own time schedule which made the tour run behind schedule. We had to be back to the port of Chalmers by a set time for our ship departure.

Had a wonderful and interesting tour. Got to see more than expected and tour guide, Ken, was great. Definitely recommend this tour

Our guide Ken was friendly and knowledgeable about the region. Nothing was too much trouble…he even made an unplanned stop so we could buy cookies at Cookie Time!

Thoroughly enjoyed our tour of the lovely town of Dunedin. Rob, a lifelong local, was a terrific guide, telling more than just historic facts but also sharing personal stories (from where he proposed, to where his parents now rest).

Our polite and knowledgable gentleman guide/driver...apologies... name escapes me... gave us all a very comprehensive tour of Dunedin..and surrounding areas. The 'tall' street was unbelievable, (and some chose to 'climb it) the scenery was amazing..nothing was too much trouble. So very interesting to hear the history and how the city evolved over a period of several generations. We are quite near to NZ, but NZ history is unknown to us, here in Australia. The little extra diversions were much appreciated by all the passengers, and thanks to you for providing such knowlegable guides. A wonderful day." Might I make 1 suggestion for your assembly point in the big shed, at the Port, for cruise passengers ? Having such a large number of passengers, Ovation takes so long to get us all disembarking...we waited a very long time to have our 'group' ready to start. My suggestion is to have a high post, with your name clearly on an attached signboard, that can be clearly seen by all. Joy and Graham Watts.

The tour and guide were good, but the use of a large bus in the sites visited made it very difficult for the customers, no stop for pictures or bathrooms most of the morning, and the only stop at beach was about 300 meters uphill because there was no manouver space, forcing us, mostly seniors, to walk up and down 300 m of a steep hill, and use a very dirty portable toilet.

For little more than the cost of the Cruise Shuttle Bus to Dunedin from Port Chalmers, with Exploring NZ we had the benefit of over 4 hours of visiting the highlights of this great City. Excellent driver and the owner was very keen to please and accompanied us without rushing and allowing plenty of opportunity to get a good feel of life in this University City.

A very enjoyable tour. It was a very easy meeting and pick up at the cruise ship terminal, and Ken our guide, was knowledgeable, informative with a great sense of humour. We visited beautiful Sandfly Bay where seals lounged on the beach, spectacular Larnach Castle Grounds (some people paid extra to tour the castle), Baldwin Street (the steepest street), Octagon, stunning Railway Station, Signal Hill Lookout, Robert Scott Memorial. We only got to drive through part of Botanic Gardens because of delays caused by people getting back to bus late, which was disappointing. Overall, a really good tour that covers the main sights of Dunedin.

We just finished a tour of Dunedin from Port Chalmers with Craig as our bus driver and tour guide. We have traveled all over the world and have never had a guide as spectacular as Craig. He was knowledgeable and passionate about his city and we left the tour and our time in New Zealand on a high note. Kudos to Craig and Exploring New Zealand.

We had the best afternoon with Ken. So professional and knowledgeable but also so down to earth. My 16 year old and I loved this tour and it was amazing value. We were on Ovation of the Seas. Thankyou

We didn’t book a Dunedin tour through Royal Caribbean because the cost was ridiculous. We had also decided to take public transport from Port Chambers where we’d docked, into the city, instead of paying US$20 each for a 20 minute transfer. However, we came across this tour on our walk through to catch the bus and couldn’t pass it up. We had a truly fabulous day with tour guide Craig, who was bloody great! Fun and funny, knowledgeable and passionate. 5 hours well spent and an awesome introduction to Dunedin, at NZ$50 each, an absolute bargain!

Staff put us on the wrong bus, no sticker, didn't have our names checked so we were doing the City and Garden Tour instead of what we booked. Reading the other reviews since then and I can see I should have been forewarned and booked another operator. The bus was very dirty and smelled of smoke, the air conditioning didn't work and it was a hot day. Then the driver had a problem with the door and locked himself out of the bus with all the passengers IN the bus. When I pointed out we were on the wrong tour and wanted to change to the other bus, Andrew put the blame on us. I also spoke to two other drivers who were not at all helpful. We asked to be taken back to the cruise ship at that stage and still had to wait 40 minutes for that to happen. We had wasted the only day we had in Dunedin. After complaining to Andrew in an email, I was offered a PARTIAL REFUND, which I hoped would be at least half of the cost of our tour but it wasn't. Only 1/3 was refunded, which is why I decided to write this review. Steer clear of this company if you are cruising into Dunedin!

A bit if a mix up with the day & a delayed start, but Andrew (tour guide) turned up & showed us around. Andrew was very informative, felt safe on the road & he made the day enjoyable.

This was so disappointing! We were collected from the cruise ship shuttle and dumped in the city. It was Boxing Day so I expected some things to be closed but the tour guide was useless as far as telling us what would be open. He kept saying things like "there is a cafe around the corner but I don't know if it will be open - it is Boxing Day after all". It's your JOB to tell us what's open!! Make a few calls beforehand to be able to give us informed choices. His guided tour of the Botanic Gardens was pathetic, just reading from the info boards on each aviary. He wasn't very friendly either. The 2nd half was equally disappointing. It was just a very long driving tour with one quick photo op. Maybe they weren't ready for the cruise ships arrival but a lot of improvement is needed.