Shanghai Tours
Shanghai Pudong International Airport No.77 China Eastern Lounge at Terminal 2
3

Shanghai Pudong International Airport No.77 China Eastern Lounge at Terminal 2

By Shower & Massage (Refreshhh by Aerotel Hong Kong)
About

Ages 12-99, max of 9 per group
Duration: 2h
Start time: Check availability
Mobile ticket


  • Use of shower facilities
  • Food and beverage
  • Comfortable seating area
  • Wi-Fi connections
  • TV channels, international newspapers, magazines
  • Flight information
What's not included
  • Gratuities


Start:
  • Shanghai, Shanghai
    Departure Point: No.77 China Eastern Plaza Premium Lounge Terminal 2, International Departures, Shanghai Pudong International Airport Dates: 06:00 – 00:30 Daily
End:This activity ends back at the meeting point.

    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5079PVGPPLNEW

    • Confirmation will be received at time of booking
    • This lounge is in the restricted area of the departures level of the airport; you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge
    • This tour/activity will have a maximum of 9 travellers

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5079PVGPPLNEW

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    This product is unavailable to book via Tripadvisor.
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    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Shower & Massage (Refreshhh by Aerotel Hong Kong)
      106
      Hong Kong, China
      Joined in July 2012
    • K9905YYmarkw
      0 contributions
      4.0 of 5 bubbles
      Hot and cold water dispensers
      In transit with China eastern to bangkok from london. Found that Shanghai airport have hot and cold water dispensers. Took a couple of 3in1 coffee sachets with me and found pot noodles available at most shops. Saved a few pounds.
      Written 25 June 2024
    • Condyle
      0 contributions
      4.0 of 5 bubbles
      Decent enough business lounge, great showers
      We had a 4 hour stopover in the China Eastern lounge on the 5th floor. Seemed pretty decent. Staff were polite and helpful, limited English but enough for the role. The showers were great. We had to wait a little (30 min) for the showers - the reception took our photo and came to find us when we got to our turn. Limited selection self service alcoholic beverages including beer and wines. In fridge but no ice for drinks. Mixed Chinese and western food. Noodle bowls cooked fresh to order. Not gourmet but perfectly acceptable Spacious and not crowded. Comfortable chairs. WiFi available but a lot of sites blocked (in fact most of the ones I use). - presumably a Chinese government thing)
      Written 9 June 2024
    • AppleAdam
      0 contributions
      2.0 of 5 bubbles
      Absolutely dreadful ‘food’
      Could best be described as a conveyor of ChinSlop! Tasteless, congealed pork and chicken ‘dishes’ unsuitable for westerners. 3 types of sandwiches for foreigners: tuna, cucumber, or chicken - you’d be pushed to find the fillings!
      Written 13 April 2024
    • Sila1234
      0 contributions
      1.0 of 5 bubbles
      Give V36 a miss!
      The place felt like a sauna and the drinks were not cold. The kindest thing I can say about the staff is they were actively disinterested in customer service. Try anywhere else before here. While spoken English is an issue in most places, v36 staff just weren’t interested.
      Written 2 April 2024
    • joycecL7718YE
      0 contributions
      2.0 of 5 bubbles
      Nobody speaks english at this airport!!
      This airport is horrible! nobody speaks english well!! they understand anything all!!! so frustrating, if u want some information..
      Written 24 March 2024
    • mimastech
      0 contributions
      4.0 of 5 bubbles
      Good priority pass lounge at PVG (Shanghai Pudong airport)
      For priority pass holder, Shanghai Pudong airport has good lounge option. If you are departing international at T1, the option is VIP lounge 39 or VIP lounge 135B (if you need to ride a train to the gate at H120). VIP lounge 39 is at the 2nd floor right after security clearance. If you are departing domestically, the option is VIP lounge 9 or VIP lounge 120. VIP lounge 9 is next to gate 9, you need to go through gate 9 or 10 to reach the lower level of the lounge. VIP lounge 120 is next to gate H120 in H101-H119 area. Though the lounge display both priority pass and plaza premium sign, depending on your credit card, the plaza premium option may not work. Most likely, you should use the Priority Pass option to access the lounge. During our visit of the VIP lounge 39 in mid January, 2024 and VIP lounge 9 in late February 2024, both lounge has ample seats available. An afternoon quick meal was served before 5pm, and evening meal of 4 hot dishes, ready made noodle and small wonton are served (yummy). The are also ample milk, coffee, and bottled drink option. The rest room is clean, with Toto auto toilet seat. These are good airport lounges to wait for your flight.
      Written 19 February 2024
    • ERAUEE
      0 contributions
      1.0 of 5 bubbles
      Difficult to Access Lounge 36 Pudong
      Lounge 36 at Pudong Terminal 1 is a shared lounge, including Delta Sky Priority. The catch for getting access for some of the partner airlines is that you have to pick up a voucher at your airline's checkin counter. If you check in online, in this case Virgin Atlantic, and expect to get access with you digital boarding pass, you will be denied access. Day was saved by an awesome gate agent for Virgin who stopped what she was doing and walked us back upstairs to set things straight. Lounge itself is very disappointing. Worn out chairs, simple tables, limited Western food choices, if any.
      Written 13 December 2023
    • cbz1967
      0 contributions
      1.0 of 5 bubbles
      Staff in lounge don’t know the relationship between Virgin Airlines and Singapore Airlines
      Staff need training. Tried to access the Business Lounge in Shanghai Pudong international airport. We are Virgin Platinum members so through the partnership with Singapore Airlines we get to access all the Star Alliance lounges when we fly with Singapore Airlines. Not at this lounge. They flatly denied any relationship between Singapore and Virgin, even though our tickets had Platinum status printed on them. Very poor service. Our only consolation was reading other reviews which say how terrible the lounge is.
      Written 2 November 2023
    • RugbyMadKiwi
      0 contributions
      2.0 of 5 bubbles
      Disappointing lounge
      Lounge had no western food and staff were not friendly , guess we got spoilt in Virgin Atlantic lounge pre our flight and Singapore Business class lounge before that on our way over to London.
      Written 23 September 2023
    • D5141CKlisaj
      0 contributions
      1.0 of 5 bubbles
      One lady saved the nightmare of an experience
      The lounge I booked was closed. It was an absolute nightmare, I was sent to another lounge which was yet another disaster !! The voucher wouldn't load as Gmail doesn't work in China. I was told I had to pay again. If it wasn't for one lady it would have been a total disaster.
      Written 30 August 2023
    • Tracy P
      0 contributions
      5.0 of 5 bubbles
      Take a hot shower when waiting for transit
      It’s perfect to take a hot shower when waiting for transit. If you hold platinum credit card, you may enjoy 15 minutes free massage as well. If you can access different lounge at the second floor near gate 40, you can enjoy the shower.
      Written 10 December 2019
    • butterflyer
      0 contributions
      3.0 of 5 bubbles
      Very good massage but terrible hospitality
      I have visited this place and have to say the “welcoming” staff is not welcoming at all, the lady at reception couldn’t even bother to smile, something i havent expect considering high standards that American Express services provide. However the massage was incredibly good
      Written 7 December 2019
    • LTFB703
      0 contributions
      1.0 of 5 bubbles
      Massage Overpriced and Sub Par Facility
      Was at the airport for a long layover- so decided to stop off here for a massage- The purpose of a massage is to relax - and now I understand why they made me pay in advance. The product they provide is a crowded room with no music and 2 other chairs jammed in the room. Part of the way through my massage some guy comes in and starts talking away- kind of blows the relaxation factor. Also you could hear the woman at the front desk arguing with a client- she probably was not happy either. Again kind of ruins the ability to relax. Finally they set a countdown timer with an alarm worse than an alarm at motel 6. This place needs to understand why people pay for a massage- to relax!! Very disappointed with this experience. Thanks! Doc!!
      Written 16 July 2019
    • Kandiah R
      0 contributions
      2.0 of 5 bubbles
      Needs an upgrade
      My flight was at 1.30 am, so I had no choice but to use this lounge. It needs an upgrade for the chairs, the food and the drinks. It was full and some passengers had no chairs. The chairs need urgent reupholstering or better still change all of them. The food was mediocre and the drinks were basic. I think that since the new Beijing airport will be opening soon, they have neglected to refurbish this lounge. This review will be redundant for future travellers.
      Written 1 June 2019
    • curiousgeorgegal71
      0 contributions
      4.0 of 5 bubbles
      Welcoming and Comfortable
      At check in the receptionists were nice,friendly and spoke good English. A nice amount of variety of hot Chinese cuisine and continental style of snacks. Variety of alcohol if that's your flavor. The decor is warming and very nice, with a little fountine / pool with some fish. Plenty of room to sit and stretch out comfortably without disrupting anyone or being disrupted. We were here when it wasn't busy so it was peaceful, which made a relaxing 9hr layover. Refresh yourself with taking a shower. If passing through Beijing again, I will definitely return.
      Written 8 May 2019
    See all 106 reviews
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    These reviews have been automatically translated from their original language.
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    Robert B
    Ruskington, UK156 contributions
    5.0 of 5 bubbles
    Booked No 77 lounge via Priority Pass on a recent trip to Shanghai. Was pleased with the whole experience whilst in the lounge. The food selection wasn't huge but the quality of what was on offer was amazing. They had a noodle bar which was great fun. All in all a lovely 2 hours and our plane left from Gate 77, so it was so convenient too. Great views og the planes. Well recommended.
    Written 25 June 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    stefania bajuni78
    Parma, Italy2,747 contributions
    1.0 of 5 bubbles
    Huge airport but not very customer-oriented. In transit on an international flight they relegated us to a single area where there were only two places to eat (Starbucks and another). The checks they do on luggage are very strict, especially for power banks but not only, which would also be a good thing. It's a shame that they do them at the last minute (in our case they had 4 hours to do them) and this means that they keep your luggage and re-board it (hopefully) on the next one, causing extreme inconvenience to travellers. Sometimes just because of a "suspicion", and in practice this unpleasant "surprise" is only discovered when boarding, where they have them sign a paper to authorize them to open the suitcase, even if it has a TSA lock). This is unacceptable!
    Google
    Written 7 August 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Shanghai Pudong International Airport No.77 China Eastern Lounge at Terminal 2 provided by Shower & Massage (Refreshhh by Aerotel Hong Kong)

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