2d1n Mount Kinabalu Via Ferrata - Walk The Torq
4.9
2d1n Mount Kinabalu Via Ferrata - Walk The Torq
By Borneo Calling
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Ages 17-80
Duration: 2 days
Start time: Check availability
Mobile ticket
Live guide: English
More
- 1 Night Accommodation - Pendant Hut Unisex Shared Dormitory
- 5 Meals - Day 1 (packed lunch/dinner) & Day 2 (supper/brunch/late lunch)
- All Ground Transportation - Return
- English Speaking Coordinator
- Entrance Fee
- Climbing Insurance
- Certificate
- Mountain Guide Fees
- Climbing Permit
- Via Ferrata Walk The Torq Activity & Gears
What's not included- Outskirt Pick Up Surcharge MYR 30/pax- Rasa Ria, Karambunei, Kinarut, Papar, Ranau etc
- Porter Fees
- Sabah Park’s Mountain guide overtime charges (MYR 15 per group per hour after 4pm)
- Transportation Overtime Charges - Descend after 7pm (MYR 80 per transfer)
- Optional Tipping
- Start:Multiple pickup locations offered.Pickup details
- We pick up from any hotel located in Kota Kinabalu City, Outskirt pickup will subject to MYR 30/pax surcharge
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.Airport pickup offeredDuring checkout you will be able to select from the list of included airports.- Kota Kinabalu Airport, Kota Kinabalu Malaysia
End:This activity ends back at the meeting point. - Near public transportation
- Not wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 192150P2- Not recommended for travellers with back problems
- No heart problems or other serious medical conditions
- Not recommended for pregnant travellers
- Travellers should have a strong physical fitness level
- This is a private tour/activity. Only your group will participate
- All sales are final and incur 100% cancellation penalties.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 192150P2
From
$1,445.64
per adult (price varies by group size)
Select date and travellers
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- hongcc0 contributionsThe first summit of 4 peopleThe four of us chose a private tour. Generally, everything was fine. The most important thing was our mountain guide(Conan). He was attentive, patient, responsible, handsome,energy, encouraging, and always smiling. He said, I must make sure that all the people I brought up here get home safely. Safety comes first. Whenever I wanted to give up, there was a voice beside me saying, try it, it's okay. Thousands of words cannot describe the excitement at the moment. And the credit of our handsome little porter, the four of us finally succeeded in reaching the summit. Because of their company, I am grateful to have you.(Conan).See again xxWritten 24 March 2025
- Cruiser775490 contributionsEnjoy an educational river journeyHad an amazing time on the river boat tour and in the corresponding lodge for half the day. The local river guide was extremely knowledgeable, gave key history and context of the area, and spotted several key species along the river. Highly recommend.Written 24 March 2025
- Explore037337167050 contributionsclimbing Mount KinabaluThis was my first time climbing Mount Kinabalu, and I went with a private group of three members through Borneo Calling. Despite some slow WhatsApp connection issues, the entire journey was wonderfully planned. I'd like to extend a special thank you to our mountain guide, Professor Conan for his patience and guidance. We also requested an additional mountain guide, Hairi and he was particularly helpful during the journey from Panalaban to the peak. Without their encouragement and the alternative route they suggested, along with their careful monitoring of our timing to reach the Sayat-Sayat checkpoint by 5:30am, we might not have made it. Lastly, a big thank you to the young porter, Kobe, for carrying all our belongings. Thank you all for your excellent work. We will be back!Written 24 March 2025
- Nomad186661378860 contributionsExcellent experience with Borneo CallingExcellent arrangements by Borneo Calling! Satisfied and thumb up for your team! Thank you very much! P/s: your lanyard design and poster are awesome 😍Written 19 March 2025
- FarAway638447995060 contributionsAn amazing experience at Mount Kinabalu, Sabah!Overall, my friends and I had a very pleasant experience with the Borneo Calling team! We would like to thank the entire team for all their efforts to make sure everything was prepared according to our needs. Our driver, Mr James was very patient and friendly, he helped us make adjustments in our itinerary since our flight was delayed. And our mountain guide, Mr Soh Ping Yi was extremely helpful and continuously motivated me throughout my journey on the mountain. I'm extremely grateful to have a good mountain guide who was ready to assist us in anyway he could. Thank you so much Borneo Calling!Written 18 March 2025
- Climber579164468070 contributionsGoodWe had really good experience from the choosing the package till the end of the tour . Upon choosing the Mt Kinabalu package, Ms. Mei help us a lot on the all details and keep us posted the updates and requirements . The driver Mr. James very welcoming and giving us lots of tips throughout our travel from Kota Kinabalu to Sabah Park .At Sabah Park Ms. Albianie explain us well the whole climbing and our staying and give us words of encouragement. Our mountain guide Mr. Brandon , keep us in safe and make sure we in the good condition during the climb and way back . Mr. Edward the driver from Sabah Park to Kota Kinabalu , very knowledgeable and share us a lot of information about the whole Sabah , culture and people . At the restaurnt the waiter Mr.Eden take care very well . Thank You so much to Borneo CallingWritten 16 March 2025
- Paradise220775048630 contributionsAmazing Mount K Hiking Experience with Borneo CallingI’m really grateful to my mountain guide, Elfiz, for safely guiding me to the summit. He’s a great guy! Everything was well-organized, and I could see how efficient the Borneo Calling team was in handling all the arrangements. I’ll definitely recommend Borneo Calling to my friends who want to climb Mount K😆Written 16 March 2025
- Tourist372749365060 contributionsAmazing, rewarding experienceAmazing hike up Kinabalu. It sure is tough and we deliberated over the expense - but it is worth it for the reward at the top (and you see why it’s so expensive when the porters carry everything physically up the mountain to base camp!) Borneo Calling were great - really responsive, prompt and good communication and our guide Lawrence was great and very patient and attentive. Thanks so much!Written 14 March 2025
- Roam141250661290 contributionsAmazing !Borneo Calling are the people to go to for an experience you will not forget. From day one the communication and arrangements were spot on, answering all our questions on for the climb, Sky and the reservation team will see to all your pre hike questions. Our driver Alfie filled us in on Kinabalu briefing us on what to expect on the hike. Once at the start of the climb Khuzaile sees to all arrangements, a nice and pleasant guy to talk to. Calling Boneo out did themselves thank you guys, our team enjoyed the whole experience. Thank You Borneo Calling!Written 12 March 2025
- 638lakshmiv0 contributionsAmazing experience with Borneo callingWe thoroughly enjoyed the trek and had a great experience with Borneo calling. 🙏. They have got a great team from the van drivers to guides to porters to coordinators…really appreciate.Special mention to our Agent Mei who promptly replied to all our queries and made us feel comfortable, Guide Harri who was supportive and patient. Thank you Borneo calling for giving us such a memorable experience. Highly recommend.Written 9 March 2025
- Travel653943636180 contributionsMarvellous Borneo! Love Mt KinabaluThank you Mei (Reservation Department of Borneo Calling) for your follow up service and dedication to our Singapore Team ! We were pleased with the service provided by Borneo Calling, especially The Mountain Guides Mr Nyong and Mr Azhar who always with us along the journey , they are very caring and helpful . Cheers and will strongly recommend your company to our circle of friends if they want to Hike Mt Kinabalu Sabah. Thank you once again ☺️Written 3 March 2025
- Daydream180476811150 contributionsGood arrangement & experiencesEverything was arrage nicely, less worries. Thanks to our mountain guide, really taking care of everyone! Have a good climbing experience with Borneo Calling!Written 2 March 2025
- Getaway146029382660 contributionsExceptional service of Datu, our mountain guide.The arrangement was seamless from the very beginning, starting with my inquiry all the way through to the payment process. The pick-up time was punctual. Harris 'Datu' Gimbad, the mountain guide assigned to us, provided exceptional service. He encouraged me along the trail to keep moving forward, even when I was running on fumes. His support was instrumental in helping me reach the summit. Needless to say, the view at the top truly took my breath away. All efforts going up to the summit were all worth it.Written 23 February 2025
- Coastal372396712770 contributionsIncredible Mount Kinabalu ExperienceI recently completed the 3D2N Mt. Kinabalu climb with the Via Ferrata Low’s Peak Circuit, and it was an unforgettable adventure! The climb itself was challenging but rewarding, and the via ferrata added an extra thrill to the experience. A special shoutout to Mei, who was incredibly friendly, responsive, and helpful throughout the trip. From answering all our questions before the climb to ensuring everything went smoothly on the mountain, she truly went above and beyond. Her enthusiasm and professionalism made the journey even more enjoyable. Highly recommend this experience for adventure seekers.Written 22 February 2025
- weemingl20230 contributionsExcellent Service and Unforgettable Memories in SabahThe tour agent provided excellent and attentive service, and the driver was very punctual. I booked the package alone, only needing to purchase my flight ticket and book a hotel. Upon arriving in Sabah, the driver picked me up from the hotel as scheduled. The assigned mountain guide was also very professional. This three-day, two-night trip left me with many wonderful memories. Highly recommended!Written 22 February 2025
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4.9
86 reviews
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7
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Vacation34454596727
1 contribution
Oct 2023 • Family
Mount Kinabalu is an amazing mountain Definitely worth all the efforts for every step you make to summit and see the sunrise.
We use Borneo calling as our agency , the guide Wati is patient and kind . We sign up for low peak Ferrata but could not make it to the cut of time at 6:30am so we did Walk The Torq at 7:15 am instead So my advise if you want to do Low Peak Ferrata , either start the summit climb early like 1:30- 2 am or take a 3D2N package . Overall , the whole experience is breathtaking, awesome and exciting!
We use Borneo calling as our agency , the guide Wati is patient and kind . We sign up for low peak Ferrata but could not make it to the cut of time at 6:30am so we did Walk The Torq at 7:15 am instead So my advise if you want to do Low Peak Ferrata , either start the summit climb early like 1:30- 2 am or take a 3D2N package . Overall , the whole experience is breathtaking, awesome and exciting!
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your 5-star review and the valuable insights you shared about the trip. The cutoff time is indeed crucial for ensuring the safety of climbers. Our team is delighted that you enjoyed the scenic views and had a memorable experience. Your kind words inspire us to maintain our commitment to providing exceptional travel experiences for all our guests. Thank you for choosing our service!
Written 13 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan T
Singapore, Singapore893 contributions
Feb 2025 • Family
I booked this trek six months before our summit date, which happened to be my birthday. After considering various operators, I chose Borneo Calling, whose reviews indicated it is an emerging company dedicated to providing excellent services to their clients. Mei and her team were indeed responsive and helpful, guiding me through the paperwork, and payment. The anticipation and excitement finally culminated when my family of four arrived in Kota Kinabalu and was greeted by our driver, Arip. We made the two-hour drive to Pine Resort in Kundasang, with Arip stopping midway for us refill our water supplies and food at a large supermarket along the way. Checking in was a breeze, and the mountain view from Pine Resort was spectacular. The steamboat dinner had more vegetables than meat, but the broth was tasty. Mei sent WhatsApp to inform us of the pickup arrangements to the Park's Entrance the following morning.
We were met by our guide, Mr. Nizam Laukang Abdullah, who made a significant difference to this arduous expedition. With over 30 years of experience in mountain climbing, he provided excellent advice and showed tremendous patience and encouragement throughout our climb and descent during the night. We would like to express our sincere gratitude to him. It is wonderful guides like Nizam that make Borneo Calling a great company to be reckoned with. Postcards are also provided free by Borneo Calling to be delivered from the Highest Post Box in Malaysia.
Last but not least, I am grateful to the Mountain Torq team for celebrating my birthday in the Pendant Hut. The warm birthday song & card, complete with a delicious milo-jelly-cake made me feel so blessed. The bonds and feelings will become cherished moments. Thank you to the Borneo Calling and the Mountain Torq team for this amazing experience. Borneo Calling will be my first choice should I come back to Sabah for other activities in the future. Highly recommended!
We were met by our guide, Mr. Nizam Laukang Abdullah, who made a significant difference to this arduous expedition. With over 30 years of experience in mountain climbing, he provided excellent advice and showed tremendous patience and encouragement throughout our climb and descent during the night. We would like to express our sincere gratitude to him. It is wonderful guides like Nizam that make Borneo Calling a great company to be reckoned with. Postcards are also provided free by Borneo Calling to be delivered from the Highest Post Box in Malaysia.
Last but not least, I am grateful to the Mountain Torq team for celebrating my birthday in the Pendant Hut. The warm birthday song & card, complete with a delicious milo-jelly-cake made me feel so blessed. The bonds and feelings will become cherished moments. Thank you to the Borneo Calling and the Mountain Torq team for this amazing experience. Borneo Calling will be my first choice should I come back to Sabah for other activities in the future. Highly recommended!
Written 14 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi firefox11,
Wow, what an incredible experience! 🌟 We're so happy to hear that Borneo Calling could make your birthday trek to Mount Kinabalu so special! 🎉
It sounds like Mei and the team were fantastic in helping you with all the arrangements, from paperwork to the smooth ride with Arip—stopping for supplies was a thoughtful touch! 🚐
Mr. Nizam's 30 years of experience clearly made a huge difference during the climb. Having a patient and encouraging guide is truly priceless on such a challenging journey. 👏
And how amazing is that birthday celebration at Pendant Hut with the milo-jelly cake and the highest post box postcards?! 🎂🎶 That’s definitely a memory to treasure forever.
Thank you so much for sharing your experience—Borneo Calling is lucky to have clients like you! ❤️ We hope to see you again for more adventures in Sabah! 🏔️😊
Regards,
Borneo Calling Team
Written 24 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edward Yam
Kuala Lumpur, Malaysia10 contributions
Mar 2023
All is good, personally i hope to meet the contact person at least once, it will definitely add a personal touch to what was good..the staffs i met at borneo calling was really great people..but contact person can be more responsive thru out my booking of the package, and better explain what it takes. So let me try to explain the package for via ferrata:
If your fitness is below average, and want to enjoy the summit view n sunrise, dont sign up for via ferrata, i find it too rushy, you need to be at peak lastest 530am, catch your breath, b4 you could enjoy the sunrise and see the amazing view from the top, you have to rush to the 7.5km pt for via ferrata. I m below average fit(tho i started at 930am and reach Laba rata at 215pm), the 2nd part is tough after 6km to laban rata, so i reach the peak at 6am(i started at 245am and reach syat syat at 413am), amazing view worth giving up via ferrata, and later also walk the torque cos i want to take my time to enjoy the view and descend on a relaxing pace.
If u are suer fit and dont mind 15min of sun rise view and the amazing view from the peak, go for via ferrata. May be walkntje torque will be a better option as the meet up time is 715am. So u get to enjoy the sunrise and the view when day breaks which is what i felt was what my primary goal should be. Via Ferrata is secondary.
If your fitness is below average, and want to enjoy the summit view n sunrise, dont sign up for via ferrata, i find it too rushy, you need to be at peak lastest 530am, catch your breath, b4 you could enjoy the sunrise and see the amazing view from the top, you have to rush to the 7.5km pt for via ferrata. I m below average fit(tho i started at 930am and reach Laba rata at 215pm), the 2nd part is tough after 6km to laban rata, so i reach the peak at 6am(i started at 245am and reach syat syat at 413am), amazing view worth giving up via ferrata, and later also walk the torque cos i want to take my time to enjoy the view and descend on a relaxing pace.
If u are suer fit and dont mind 15min of sun rise view and the amazing view from the peak, go for via ferrata. May be walkntje torque will be a better option as the meet up time is 715am. So u get to enjoy the sunrise and the view when day breaks which is what i felt was what my primary goal should be. Via Ferrata is secondary.
Written 4 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello FarAway29449920859,
Greetings from Borneo Calling!
Thank you very much for the 4-star review! We are so glad to hear that your trip went smoothly and that our team had provided you with excellent service! Also, thank you very much for sharing us your experiences for the Via Ferrata packages.
What you have mentioned are great in details so that our future guests would know what decisions to be made before booking with us. Yes, for Via Ferrata we would recommend beginners to do Walk the Torq where as Low's Peak Circuit is more challenging.
If you have any plans to come back to climb again or just book other packages with us, we will definitely welcome you with open arms!
Please do not hesitate to contact us again in the future for more exciting adventures! :)
Written 18 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
童 乙
11 contributions
Sept 2023 • Friends
*Before hiking:
The offical website of Borneo Calling is easy to read, but there is no hiking experience assessment for the requestors to refer. It is not easy, so the beginners please do not waste your money booking this tour.
I had a smooth communication with the window of Borneo Calling by WhatsApp. The transportation did not have serious delay and the drivers were hospitable.
*During hiking:
I am not sure whether we are too experienced or the other reasons, our guide seldom stayed by our side to make sure we are alive. I know keeping a good relationship with other guides is also important, but you were working! He only played his role at the trailhead and before reaching the summit, which make us eye-opening.
Except the experience above, we had a great time when hiking the trail, staying in Pendant Hut, and walking Via Ferrata Walk. The coaches are experts and you do not have to worry. The relative facilities are easy and safe to utilize. Overall, we entertained ourselves a lot!
*After hiking:
The flexibility of the transportation made us feel comfortable. We were appreciate it since we finished our tour early and Edward made a good arrangement that could let us leave earlier.
*Overall:
Preparing yourself first, and you will have an unforgettable hiking experience during this trip, no matter what agent you choose.
The offical website of Borneo Calling is easy to read, but there is no hiking experience assessment for the requestors to refer. It is not easy, so the beginners please do not waste your money booking this tour.
I had a smooth communication with the window of Borneo Calling by WhatsApp. The transportation did not have serious delay and the drivers were hospitable.
*During hiking:
I am not sure whether we are too experienced or the other reasons, our guide seldom stayed by our side to make sure we are alive. I know keeping a good relationship with other guides is also important, but you were working! He only played his role at the trailhead and before reaching the summit, which make us eye-opening.
Except the experience above, we had a great time when hiking the trail, staying in Pendant Hut, and walking Via Ferrata Walk. The coaches are experts and you do not have to worry. The relative facilities are easy and safe to utilize. Overall, we entertained ourselves a lot!
*After hiking:
The flexibility of the transportation made us feel comfortable. We were appreciate it since we finished our tour early and Edward made a good arrangement that could let us leave earlier.
*Overall:
Preparing yourself first, and you will have an unforgettable hiking experience during this trip, no matter what agent you choose.
Written 3 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shirley C
2 contributions
Feb 2025 • Friends
We took part in the Borneo Calling trip for 2 nights on the 3rd day. On the first day, they took us on a three-and-a-half-day trip to the Nabaru Crafts Square▶️Kinabalu Park (Kinabalu Park) for a mountain ride.▶️Desa Mountain Milk Bowl▶️Lunch▶️Kinabalu Pine Hotel. Hotel environment is very comfortable, rooms are comfortable, more arranged facing the mountain.
The next morning, the official opening of the 2nd night mountain climb, the staff actively took photos for us before departure, to especially thank the climbing guide Fredy, the state of his teammates was unexpected, Frendy patiently accompanied and waited, but also in the top of the storm, he did everything in his power to help my teammate Pyongyang land.
The schedule is very smooth overall, there are questions and answers, the pick-up car and hotel, food, travel arrangements are very proper, thank you for always contacting us, Mei, thank you for the process 🙏🏼🏼
The next morning, the official opening of the 2nd night mountain climb, the staff actively took photos for us before departure, to especially thank the climbing guide Fredy, the state of his teammates was unexpected, Frendy patiently accompanied and waited, but also in the top of the storm, he did everything in his power to help my teammate Pyongyang land.
The schedule is very smooth overall, there are questions and answers, the pick-up car and hotel, food, travel arrangements are very proper, thank you for always contacting us, Mei, thank you for the process 🙏🏼🏼
Automatically translated
Written 27 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
你好yuklingc2017,
感謝你分享這麼詳盡的好評!😊 很高興聽到你們在3日2夜的神山之旅中有這麼愉快的體驗!從準時的接送、舒適的酒店到行程安排,一切都能讓你們滿意,這正是我們的目標!
特別感謝你對Frendy的稱讚,他的耐心和細心陪伴,特別是在天氣不佳時協助隊友安全下山,真的很棒!💪👏 Mei 也一定會很開心知道她的協助讓行程更加順利!
再次感謝你選擇我們,很期待下次再為你安排一次難忘的冒險!🙏🏼🏔️😍
Written 18 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
josef1064
Singapore, Singapore87 contributions
What an amazingly awesome experience!!!
Summiting Mount Kinabalu was something to ticked off my bucket list.
Booking my trip with Borneo Calling went seamlessly. All contact was done via emails or WhatsApps and response time to my queries was fast if not instantaneous.
My pick up service to and from my hotel was on time and as a solo traveller had the van all to myself and amazing talkswith the driver, Edward.
My mountain guide was Azzar, patient and very accommodating and knowledgeable about the flora, fauna and wildlife during the trek.
Mei, whom I've never met, was responsible for all the paperwork pertaining to my Mount Kinabalu climb.
I would highly recommend Borneo Calling based on my encounter with them for their prompt and friendly service.
Summiting Mount Kinabalu was something to ticked off my bucket list.
Booking my trip with Borneo Calling went seamlessly. All contact was done via emails or WhatsApps and response time to my queries was fast if not instantaneous.
My pick up service to and from my hotel was on time and as a solo traveller had the van all to myself and amazing talkswith the driver, Edward.
My mountain guide was Azzar, patient and very accommodating and knowledgeable about the flora, fauna and wildlife during the trek.
Mei, whom I've never met, was responsible for all the paperwork pertaining to my Mount Kinabalu climb.
I would highly recommend Borneo Calling based on my encounter with them for their prompt and friendly service.
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello josef1064,
Greetings from Borneo Calling!
Thank you very much for the 5-star review! We are so glad to hear that your trip went smoothly and that our team had provided you with excellent service! It is amazing to hear that everyone was very helpful during your trip and I will make sure to let them know about your kind words, I'm sure that it will encourage them to try their best with their work. Bucket list ticked! :D
Please do not hesitate to contact us again in the future for more exciting adventures! :)
Written 12 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leon Low
1 contribution
Jul 2022
The agents organising this whole trip was well done from planning to execution.
The people at Borneo Calling are extremely friendly and responsive even out of office hours to help answer any queries you might have. From the early hotel transport to Timpohon gate there were no hiccups and everything was well planned for us. The drivers and assigned guide to us were warm, friendly, and extremely patient, answering any questions we might have about the city or the mountain.
Despite my very confirmation booking time of a few days prior, I can tell the agency is very experienced with scheduling and planning as I did not see much issues throughout my trip. Will recommend Borneo Calling to anyone who wants to summit Mt. Kinabalu.
The people at Borneo Calling are extremely friendly and responsive even out of office hours to help answer any queries you might have. From the early hotel transport to Timpohon gate there were no hiccups and everything was well planned for us. The drivers and assigned guide to us were warm, friendly, and extremely patient, answering any questions we might have about the city or the mountain.
Despite my very confirmation booking time of a few days prior, I can tell the agency is very experienced with scheduling and planning as I did not see much issues throughout my trip. Will recommend Borneo Calling to anyone who wants to summit Mt. Kinabalu.
Written 28 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello leonlowtravel,
Greetings from Borneo Calling!
We appreciate all the great work our team did for you! We appreciate your kind words and 5-star review, which will make my team extremely happy. In order to deliver great service and ensure that our customers are satisfied with what we were able to offer, our team will continuously strive for excellence.
Please do not hesitate to contact us again to arrange another trip for your next journey!
Written 28 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken C
Taipei, Taiwan6 contributions
Oct 2024 • Friends
As this is the first time we book the overboard hiking activity, we have so many concerns and misgivings, and the booking service personnel is very patient by answering our every relentless questions.
The schedule is always updated in time for us to know how our hiking will be proceeded which gave us much sense of security.
When I finally finished hiking with almost none of stamina remained, the driver warmly presented hard-earned certificate and hot bento, I almost melted.
Highly recommend Borneo Calling to those who wants to experience the beauty of Mount Kinabalu
The schedule is always updated in time for us to know how our hiking will be proceeded which gave us much sense of security.
When I finally finished hiking with almost none of stamina remained, the driver warmly presented hard-earned certificate and hot bento, I almost melted.
Highly recommend Borneo Calling to those who wants to experience the beauty of Mount Kinabalu
Written 11 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi KenC3350,
Thank you so much for sharing your first-time experience with us! We understand how daunting it can be when trying something new, and we’re so glad our team was able to provide the patience and support needed to put your mind at ease. It’s wonderful to hear that the timely updates and smooth coordination gave you a sense of security throughout your adventure.
Finishing the hike with little stamina left only shows how much effort you put into it—congratulations! We're happy the driver was there to greet you with your hard-earned certificate and a well-deserved hot bento. We hope it was the perfect ending to your unforgettable journey!
Thank you for the kind recommendation. We’d love to welcome you back for more adventures whenever you’re ready!
Best regards,
Borneo Calling Team
Written 13 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Audrey C
2 contributions
Sept 2022
The climb itself was more challenging than any of us anticipated! (Steep incline/ descent, with high altitude and cold temperatures). Cut off timings were a little tight as well for activities. We had to miss out on the via ferrata and walk the torq as one of our team members had altitude sickness and we were unable to meet the cut-off timing for the via ferrata briefing (Would recommend 3D2N to allow for acclimatization to the altitude). However staff at both Borneo calling and emergency responders at base camp were friendly and professional in their roles.
Borneo calling's staff were very prompt in responding to our queries and requests to include more people to the initial headcount of the trip. They were also extremely prompt in providing the information on transport, COVID-19 regulations and necessary addresses for accommodations. Drivers that picked us up from the airport, hotel and park HQ were also very punctual and helpful!
Our guide was highly experienced with the mountains and approachable too!
Overall, it was a great experience made even better with seamless bookings and transfers organized by Borneo Calling's team. Thank you for the great trip!
Borneo calling's staff were very prompt in responding to our queries and requests to include more people to the initial headcount of the trip. They were also extremely prompt in providing the information on transport, COVID-19 regulations and necessary addresses for accommodations. Drivers that picked us up from the airport, hotel and park HQ were also very punctual and helpful!
Our guide was highly experienced with the mountains and approachable too!
Overall, it was a great experience made even better with seamless bookings and transfers organized by Borneo Calling's team. Thank you for the great trip!
Written 17 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello CHYAudrey,
Greetings from Borneo Calling!
Thank you very much for the positive feedback and we are sorry to hear that one of your friend had an altitude sickness, we hope that he has been recovered :( Unfortunately, the Via Ferrata activity has a very strict policy of the cut-off time that was given but we hope that you had an amazing trip on Mount Kinabalu through tough challenges as well as having much fun during your climb. By hearing your feedback, we would like to thank you by putting your trust in our care, we always try our best to make sure that our top priority is our climber's safety.
I will make sure to inform my team about your kind feedback, I'm sure that it will make their day! Please do not hesitate to contact us again in the future for another great adventure! Have a tremendous day! :D
Written 19 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim G
1 contribution
Sept 2023 • Couples
Fantastic service and communication from start to finish of our tour. We experienced everything promised at Mt Kinabalu. Our excellent mountain guide arranged by Borneo Calling had to be the best on the mountain - incredibly informative, courteous, friendly, honest, with a sense of humour to match. The booking and in-country service provided by Mei at Borneo Calling - she went beyond the ordinary level of client support and was excellent beyond expectations. Highly recommend.
Written 3 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Your 5-star review is incredibly valuable to us! We are thrilled to hear that you had an amazing time during your Mount Kinabalu climb. Our dedicated team always prioritises the safety and satisfaction of our guests. Thank you for choosing our service, and we can't wait to help plan more exciting adventures for you in the future!
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.