Extra fees, incompetent customer service and last minute changes. They will change your seat without your permission and make you pay to change it back
Nice ride following our hike to Machu Picchu. Juan, Eveling, and Ivonne did a nice job of serving and entertaining us during the ride. We will recommend this train to our friends.
A great trip by train, to Machu Picchu, the route is very beautiful, the explanations of the route very useful, the train supervisor Victor Hugo Alvarez, who helped us to take a earlier than expected. We receive excellent attention and care all the time
It was an excellent experience when we got the attention and service of Francisco Bedoya who took care on an issue in our cart.
We had great experience in Vistadome. There were complimentary snacks, drinks, and shows. Train was beautiful with big windows. We could get amazing views. We would highly recommend it