Thank you very much for taking the time to write such a detailed review of your Akaroa Shore Excursion to Christchurch and your high praise for your driver/guide, Scotty. As I'm sure you will notice, Scotty is mentioned a lot in other reviews for this tour and is often commended for his charming, funny personality and excellent knowledge and commentary. It's always great to see him receiving so many 5 star reviews and recommendations! With regards to your itinerary for the day, it's also great to see you enjoyed your many stops and photo opportunities on this tour, as well as the beautiful sights of Christchurch, Lyttelton and the Banks Peninsula. Thanks for the recommendation and we hope you get to visit Akaroa and Christchurch again soon!

Thank you for taking the time to write such a detailed review of your time with us in the Banks Peninsula and Christchurch. I am really pleased that you enjoyed yourself on this tour and got to learn a lot about the rich history of this area of New Zealand. It's also great to hear that you had such a wonderful time and learnt so much thanks to your driver/guide, Scotty, who was with you that day. All of our drivers receive excellent reviews from our passengers, but Scotty is both knowledgeable and charismatic and receives many great reviews when conducting tours. I'll be sure to pass on your kind words to him when I next see him. Overall, we are really happy that you were able to have such a memorable day thanks to our tours and guides. Thanks again and I hope you get to visit Akaroa again soon!

Thank you David for the great review and for praising our organisational skills. As I'm sure you were aware on the day of your departure, at least three of the cruise ships tenders broke down which caused delays throughout the morning. Fortunately, we're adaptive and prepared for all types of scenarios to ensure that our passengers can still enjoy a great day with us! Thanks to a late last tender time on the day you travelled and our passengers being well organised, this allowed us to depart at various times throughout the morning and even allowed for more time in Christchurch for many people including yourself. It's also great to hear you had a nice time on your shore excursion despite the delays at port. I'll be sure to pass on your kind words to Scott when I next speak to him! Thanks again and I hope you get to visit Christchurch and Akaroa again soon!

This review has been posted against the wrong company. The shore excursion being reviewed is not ours. These customers travelled with Shore Trips and Tours and not us. Our Akaroa shore excursion does not commence until 10.30 with a 10.30 report time, our excursion schedule is completely different to the schedule described and we do not us a small van for this excursion. e have requested TripAdvisor to remove it and post it to the correct site.

Thanks for the awesome review, Russell. I'm pleased you enjoyed your Banks Peninsula and Christchurch City Sights Tour from Akaroa. You are right, we are considerably cheaper than the cruise ships prices which can be very high for similar tours. It's also great to hear that you had a nice time with your driver/guide, Scotty, who was with you on the day of travel. And thanks for tipping him, which as you said, is unusual for an Aussie! haha I'll be sure to pass on your kind words to him! I hope you get to return to Akaroa and Christchurch again soon!

Thank you for taking the time to submit your review. I am sorry to learn that you felt the tour was a bit rushed. As you are aware Akaroa is a tender port and the time ashore is dictated by the cruise ship and the last tender time. Some of the cruise ships such as the Noordam have very late last tender times which allows us to extend the excursion on the day of travel and give everyone longer in Christchurch. As you say the scenery is stunning and with this product being half the price of what you would pay for just a shuttle to Christchurch off the cruise ship and all the excellent reviews this excursion receives it is very popular and often sold out well in advance.

It is always disappointing to receive a negative review especially when the comments made by the reviewer are untrue. The reviewer traveled with us on the 7th March on the 14th April, some 5 weeks after completely the trip the reviewer requested a refund on the grounds that the excursion departed late, however, when it was shown that the excursion had departed actually a little earlier that the scheduled departure time the refund was rejected this negative review was posted. We understand that all reviews are subjective, however, it is always disappointing when outright falsehoods are stated. Please see some of the other wonderful reviews for this product, there are currently over 200 reviews with an 4.5 star average, from this I am sure you can judge the creditability of the reviewer.

Thanks for taking the time to write such a detailed review of your Banks Peninsula and Christchurch Sightseeing Tour and thanks for praising our driver/guide, Scotty, who was with you that day. As I'm sure you have noticed in many other reviews for this excursion, Scotty is one of our most popular driver/guides and he does his best to share as many interesting facts about both Christchurch city and the rich history of this part of New Zealand. I'm really pleased that Scotty added to your shore excursion experience from Akaroa and that you feel this excursion is great value for the price! Thanks again for the awesome review and I hope you get to visit Akaroa and Christchurch again soon!

Thanks for the great review, Geoffrey. It's great to hear that you enjoyed your Banks Peninsula and Christchurch Sightseeing tour from Akaroa. It's also nice to know that your driver/guide Chris did such a good job on your excursion and I'll be sure to pass on your kind words to him. Regarding your comments about the earthquakes, it's true that the destruction of our central business district was devastating and rebuild efforts were very gradual, but fortunately our city has begun to recover and is slowly returning to its former glory. Thanks again and I hope you get to return to Christchurch & Akaroa someday soon!

This review has been posted against the wrong business. In Akaroa we do not offer a small group option on any of our shore excursions. We have repeatedly asked Tripadvisor to remove this review with details of the company against whom the review should be posted and as normal the ignore the requests and do nothing!