Tours and Tickets
Electric Bike Hire from Arrowtown
5

Electric Bike Hire from Arrowtown

By Better By Bike
Recommended by 98% of travellers
98% of reviewers gave this product a bubble rating of 4 or higher.
About
from
$135.00
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 4-99
Duration: 1–8 hours
Start time: Check availability
Mobile ticket


  • Helmet
  • Trail Map
  • Use of bicycle


Start:
  • 4 Buckingham Street, Arrowtown 9302, New Zealand
    We are located at Dudley's Cottage right beside the old Chinese village
End:This activity ends back at the meeting point.

    • Infant seats available
    • Service animals allowed
    • Near public transportation
    • Stroller accessible
    • Not wheelchair accessible
    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 92362P4

    • Most travellers can participate

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    How much is Electric Bike Hire from Arrowtown?
    Electric Bike Hire from Arrowtown price starts from $137.98. Discover and book Electric Bike Hire from Arrowtown on Tripadvisor
    What is the Electric Bike Hire from Arrowtown cancellation policy?
    Electric Bike Hire from Arrowtown cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Electric Bike Hire from Arrowtown on Tripadvisor
    Which company provides Electric Bike Hire from Arrowtown?
    Electric Bike Hire from Arrowtown is hosted by Better By Bike. Read reviews, discover additonal experiences or contact Better By Bike on Tripadvisor. Discover and book Electric Bike Hire from Arrowtown on Tripadvisor
    How much time do I need for Electric Bike Hire from Arrowtown?
    On average, this experience will take approximately 1h. Discover and book Electric Bike Hire from Arrowtown on Tripadvisor

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 92362P4

    Reserve your spot

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    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Better By Bike
      566
      Arrowtown, New Zealand
    • bratzoe
      0 contributions
      Wonderful Day with Perfect Hosts
      We were greeted extremely warmly by Charlotte and her partner (I'm so sorry I forget your name). We actually made the booking for the wrong day - but it was no problem for them. They made sure we had sunscreen, bike helmets, and knew how to use the bikes properly. Charlotte took us out and showed us how to use the electric option. Our ride was stunning - lovely paths past animals and nice views. We made a mistake a and took a wrong turn and went completely out of our way (by no means their fault as we had a map - we just didn't pay attention). Charlotte drove out and retrieved us - and then plopped us in a good spot to be on our way to the winery. We loved the winery, the biking, and most of all, these lovely people who couldn't have been kinder. FIRST RATE!
      Written 17 February 2024
    • Terry Y
      0 contributions
      超级棒
      Nice Specialized bikes to ride. We came here to cycle with the bikes rent from Better by Bike. My friend fell twice during the tour and we had to ask for pick up service. The staff were super enthusiastic and helpful and didn't even charge us for the pick up service. A big thump up to you all! 好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好
      Written 8 January 2024
    • 742andriad
      0 contributions
      Fantastic e-bike ride Queenstown to Arrowtown
      Highlight of our trip! Rode Twin Rivers trail, first time using an e-bike - booked with Better By Bike - brilliant! Top quality bikes, beautiful ride, especially first and last legs (Queenstown to Arrowtown). Staff member was a real trooper, doing his best to give detailed instructions even though he was feeling unwell. Only issue was my son's chain sometimes came off when he changed gears, but we could put it back on easily (he might have needed to change gears more slowly). Cash is needed for bus back from Arrowtown to Queenstown. Very friendly and helpful driver. Really enjoyed the trip and would highly recommend this company.
      Written 4 January 2024
    • G752ASrossb
      0 contributions
      Scenery, fine wine, great food and all of it Better by Bike
      Beautiful e-bike ride from Arrowtown to the fabulous Mt Rosa Vineyard in the Gibbston Valley. Great spot for lunch and wine tasting. Meg at Better By Bike was so friendly and made everything very quick and easy - we were on our way in no time. Great pickup service from the winery too as we only planned a one way trip so we could do more and take our time along the way. Bloody great!
      Written 20 October 2023
    • rickf728
      0 contributions
      Great Ride from Arrowtown
      I was staying in Queenstown and visiting Arrowtown for the morning. I was up for a several hour ride in the afternoon. Better by Bike had a great ride first along the Arrow River and then along the Twin Rivers trail. I opted to end up at their office at the Hilton Jetty. I was able to drop the bike there and then take the water taxi back to Queenstown, thereby avoiding any shuttles. While in good shape for a 74 year old, it turned out to be a challenging 17.5 mile ride with hill climbing up Thompsons Hill, including switchbacks, before the trail dropped down again to river level. So it was a beautiful combination of flat trails along the rivers and some hills. Great work-out with incredible natural beauty. The trail was in very good condition. I should have stopped for a drink at the Hilton's bar, which is next to the Better by Bike office, and looks out at the water, but I was running late. The bike worked well and the directions from the staff were terrific, fortunately; this was crucial because I left my trail map behind.
      Written 19 October 2023
    • Compass36485537486
      0 contributions
      Fantastic service
      A fantastic team! Set us up with electric bikes for our extended group, ensured everyone understood how to use them, collected us in the bus at the end of the ride. Very helpful and friendly, highly recommend!
      Written 28 September 2023
    • Navigator28343535239
      0 contributions
      Fantastic day on e-bikes
      The e-bikes were great and perfectly suited to the trails. The shuttle service was excellent, and able to accommodate a mix of riders and non-riders. Highly recommend Better By Bike.
      Written 25 September 2023
    • Helen F
      0 contributions
      E-biking to wineries
      Highly recommend! Super accommodating and friendly and bikes were the best e-bikes I’ve ever hired. Mat was great and very flexible with drop offs and pick ups etc
      Written 23 September 2023
    • Go56472795810
      0 contributions
      Visited Queenstown for a quick ski holiday and some sightseeing. eBiking ended up being a highlight!
      Hiring the ebikes from Hilton Hotel Queenstown Better By Bike Office was a hidden gem! The bikes and tracks were amazing! I'm hooked! Cannot wait to do this again one day! This activity was unplanned and ended up being a highlight!
      Written 17 September 2023
    • MouthOfBrooklyn
      0 contributions
      Must Do in Queenstown/Arrowtown
      What an experience! My fiancé and I did the Gibbston trail to the wineries and it was incredible. Takes about 90 minutes each way or so to complete the trail but it is well worth it. Stunning views of the landscape and rivers. The bridge crossings are hold your breath exciting and the course is easy to follow along. Absolutely would do this again and recommend to all who travel to Queenstown/Arrowrown.
      Written 29 April 2023
    • yvonnenR3889UM
      0 contributions
      Highly recommend.
      Great informative drivers. Beautiful vistas. E bike made the hills a snap. Wine was great. Highly recommend.
      Written 26 April 2023
    • Topher1963
      0 contributions
      Fantastic Cycling experience in Arrowtown
      We were extremely lucky to just arrive at Better by Bike in Arrowtown and pick up the last two ebikes for a ride out to the Vineyards and back. Having never ridden one of these modern mountain bikes I really enjoyed the ability to zoom up along in "TURBO" setting engaging the warp drive to get up really steep hills! The experience of cycling on a safe pathway , surrounded by mountains and falling leaves was fantastic. The 20 KM out to the Gibbston valley took us all of the two hours promised and more, as we stopped at every corner to take pictures of the beautiful countryside. Having already visited most of the Wineries in the valley we opted to ride the dangerous-looking Chard vineyard road. It was great...so easy on the ebike and the exhilarating cycle around steep drop corners was fantastic. Then the wine at the end of the two-kilometer road was even better. The return cycle seemed to be twice as fast as the outgoing one, probably due to less photography happening. All in all a wonderful experience. Thanks to Meg at Better by bike for all her help! I cannot recommend this experience enough as it was fantastic. OK, you have to put in a bit of effort but the reward was worth it!
      Written 23 April 2023
    • mhwheelton
      0 contributions
      Great bikes, good guidance, lovely ride
      Great bikes, good guidance, lovely ride from Arrowtown to the Gibbston wineries. Loads of bridges including a few high swing bridges - awesome.
      Written 28 March 2023
    • Culture64215898573
      0 contributions
      Great service
      Very easy to deal with, great bikes, options if you want to take a van ride home instead of riding the bike, and great tips on how to spend the day.
      Written 25 March 2023
    • jackychan23b
      0 contributions
      Great Experience
      We hired a mountain bike & e bike from their shop at the Hilton hotel near Frankton. Bikes were excellent & Charlotte was so helpful with instructions & where to cycle The e bike was particularly comfortable & great fun I would highly recommend Better by Bike
      Written 15 March 2023
    See all 566 reviews
    These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Most Recent: Reviews ordered by most recent publish date in descending order.

    Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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    5.0
    71 reviews
    Excellent
    68
    Very good
    2
    Average
    1
    Poor
    0
    Terrible
    0

    Natalie
    1 contribution
    Jan 2021
    We had an enjoyable day. Charlotte was terrific in getting us five set up and instructed on our e-bikes. Also showing us the best trail to take, maps are not supplied. The bikes were set up for us, clean, fully charged, and helmets were also clean and new. We had a lovely experience till one of our bikes started having issues on our return, the chain kept falling off. My husband experienced with bikes did his best to assist. Each time an adjustment was made, we would ride 50-100 meters, and the issue would start again. We thought we would persevere till we made it back to the bike depot. It wasn't very pleasant, but we did not want to allow this to affect such a lovely day. The last km our rider with the bike issue had had enough, so he walked his bike. Upon arrival, we were all greeted, and our bikes/helmets were whisked away, and we were asked about our day. My husband showed the manager the bike with the issue and explained what was happening; the reply was the bike would be sent off to get fixed as it was a gear issue. Our rider with the problems asked the manager if there was any compensation for a faulty bike. The reply was 'no', we were told that we were to call the business and come to assist if we had issues. We were not told that if you have a faulty bike and you don't ask for assistance, you will not receive any refund, or anything else. In what other business, do you not receive at least 'I'm sorry you had that issue', or 'it is unusual for this to happen with our product' or 'on your next visit we would like to offer you a 10% discount'.....just some sort of acknowledgment. It was nothing but a blank wall. The manager did offer this rider a bottle of water, and this was accepted. He then offered the rest of us water, two others in our group said yes....strangely the water was not forthcoming. The manager then stated the bottle was given to the rider with the issue. It was weird, were they meant to share a bottle? It is such a shame that our experience finished off this way. My advice to the business is to clearly state to all users that if you do not take up assistance with any issues or you have a faulty bike, you will not be refunded or compensated in any way. Four of us are Queenstown residents and small business operators. We. agreed it is the first was time we have come across this attitude. I don't want to focus on this poorly handled customer service example as we had a wonderful day. We also feel overall; this is a great little business.
    Written 4 January 2021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hi guys, thank you for your review. I clearly remember dealing with you. I apologies that you felt like you weren't offered an apology or compensation. When we check you all in and go over the ride we explain the ride in detail and usually provide a map. As was mentioned, the printers did not get ours done in time and are not back until the 11th of January at which time we will have our usual maps. We also explain that should there be any issues the ride is supported and we are only a phone call away and usually there within minutes to help. The bike was fine on the way out according to the rider and the problem occurred on the way back, had we have been called there would have been no issue, as we would have been there in minutes to swap the bike out which is what I explained to him. When asked for a discount or compensation, I explained that this should not have been a problem and that there is no need to persevere when we have the support service. Again apologies if I came across blunt, that's not who I am, we pride ourselves on great service and product that covers all bases for everyone. We hope to see you again and that this does not stop you from enjoying the trails and service we have to offer, I will pass on your kind remarks to Charlotte. Kind regards, Matt.
    Written 5 January 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Jacqui C
    14 contributions
    May 2021 • Couples
    The staff were so helpful and friendly. There was a brief but thorough explanation of the bikes, an explanation of the trail and great lunch recommendations. The whole experience was brilliant. The trail is stunning and on an electric bike the return trip to Gibbston Valley was easily achievable.
    Written 15 May 2021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Perfect Day is how we would describe a day riding with Better By Bike too! Thank you so much for leaving your review. We were stoked to get you out there for an awesome day and hope to see you back again in the future! Plenty more trails to check out around us! Best Day Ever- Meg :)
    Written 25 June 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Nick L
    Dunedin, New Zealand1 contribution
    Oct 2020
    First time hiring an electric Moustache - wonderful bike and a good range of trails and places to ride to from Arrowtown . Great weather - not too many people- and stunning scenery . Loved the suspension bridges . Better by Bike were very helpful and easy to deal with and its good to see their business developing with interesting new architecture being built . Fell in love with the Moustache bike and will be looking to purchase one .
    Written 25 October 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Thank so much for your review! Once people try the Ebikes they are usually hooked! They definatley add an extra element to fun to the experience. We're so glad your day out on the Ebikes has inspired you to get your own. BEST DAY EVER- meg
    Written 28 October 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Jo K
    Auckland Central, New Zealand7 contributions
    We picked up e-bikes and we were really impressed. From the easy booking on-line, to arriving with out bikes ready. Matt was super helpful adjusting our bike heights, sizing our helmets, and adding a saddle bag for our day packs.
    The bikes were awesome, with a screen that gave you everything you wanted to know, and smooth motor activation and gear change. Thanks!!
    Written 29 November 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Thanks so much for taking the time to write a review! We appreciate you!! Ebikes are the way of the future! Were glad you had an awesome day- I will pass your comments onto Matt :) -Best Day Ever - Meg
    Written 30 November 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    alexhedgehog
    Wheddon Cross, UK2 contributions
    Awesome day. We were first time electric bike riders. The bike controls were clearly explained, helmets on, panniers fitted and off we went. The track follows a spectacular river gorge, complete with suspension bridges and a bungy jumping site. Well made gravel track with some undulating terrain and hairpin bends (but never felt out of control or unsafe). We LOVED the bikes. The controls are easy as is the gearing.
    The icing on the cake are the wineries - we particularly liked the Kinross cottages where we had a lovely sharing platter - and of course a wine tasting.
    The bike team was great, taking care to make sure we had a great day.
    Highly recommended
    Written 12 March 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Kirsten M
    2 contributions
    Oct 2023 • Couples
    Really nice way to spend a day, the scenery is stunning. We started our winery e-bike tour around 10-10:30am and had to miss a few wineries, so we would recommend starting at 9am. Would also recommend getting food at The Church, not Kinross, as it’s much nicer (and a lot cheaper!).
    Written 27 November 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Val
    23 contributions
    Hired bikes for a half day. Biked the Arrow Bridges trail out to the Gibbston Tavern for lunch in the sun and took the long way home down the twin rivers track and around Lake Hayes. Comfy bikes, friendly service. Would do it again.
    Written 14 October 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    We are so stoked you could get out and enjoy the trails! See you again soon for another ride Meg
    Written 30 October 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    atownchar
    Arrowtown, New Zealand9 contributions
    Jan 2021
    Would recommend to absolutely anyone and everyone!, The knowledge and information from the staff (Matt, Meg & Charlotte) when hiring made the experience so personalized and easy.
    Had a fantastic day riding the beautiful Arrowtown 5 bridges trail to Gibbston where we enjoyed wine and lunch before our ride back. Riding made so enjoyable and at ease with our E-Bikes!
    The new retail store they have just opened too is great, I couldn't help but buy myself some new Mons Royale gear and a new pair of Sunglasses! Whoops!

    Great establishment, great staff and great service! Thanks guys!! :)
    Written 6 January 2021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hahaha! Awesome! Great to see you made the absolute most of all we had to offer. Brand new Ebikes fresh off the boat, great trails, wine food equals BEST DAY EVER! Thanks again and hope to see you back again soon! Matt
    Written 10 January 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    zeeba1
    Auckland Central, New Zealand209 contributions
    The best bikes and easy access to leave car across the road in free carpark.
    The guy was great setting bikes up which are brand new and rode well to Mt Rosa wines and back full day e biking. Arrow River bike trail .
    Instructions were given on pickup but lots to remember .
    Just forgot how to turn bike power back on after stopping . But friend sorted this out for me .
    Written 10 April 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Thanks heaps for taking time to leave a review! Well done for getting to the end of the trail, we adore Mt Rosa, what a epic spot! Yes the Electric bikes have a few more bells and whistles than your standard bike; but after a practice run outside the shop you get the hang of it! :D Oh yep riding with it accidently turned off is never fun!! Hope to see you back riding again soon!
    Written 27 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Duncan P
    Yaldhurst, New Zealand246 contributions
    What a great enabler an ebike is. I have my own but we rented 3 (including one for the 9 year old) and made a full day of it. Picked up at 9 am with a full set up briefing and instructions on usage (we had one new to the ebike).

    Cycled out from arrowtown long the 5 bridges route to the AJ Hackett bunny centre where we stopped for a drink and use of the facilities. Then on to Cargo for a great lunch (see my separate review).

    Return trip was on full turbo setting to make it easier. After 42 kms there was still a good amount of battery left.
    Written 28 April 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Thank you very much for leaving us a review. We agree the E-Bikes just enable you to go all that further distance and see more of the beautiful trails. Glad the 9 year old was able to get out on the bike as well and make it all the way to Cargo! Very impressive! Ah yes I always enjoy being much more battery conservative on the trip out there, but once you've had a good meal and perhaps a wine; then making the most of the turbo setting on the way home is a must!! We hope that when you're next here we can get you back out on the bikes for another great day! :D - Charlotte
    Written 29 April 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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    Electric Bike Hire from Arrowtown provided by Better By Bike