A fun way to visit some of the ancient forests surrounding Hokitika. Views were spectacular. It was nice to be able to walk near the top of the forest and looking down for a change. You can really see all the life that exists in the trees when you are at eye level with them. Something you cannot appreciate when down on the ground looking up. It was great to end the walk with a zipline down to the visitor center.

We came across this site when on a tour of NZ South Island, and took a diversion from the main coast road to see what it offered. It's a 20 m high treetop walk through native forest. The walkways are all very new, and very safe. Both of us are a little nervous of heights, and it is high enough to make your pulse race for a while. The higher 45m viewing platform isn't for the faint-hearted, especially the external spiral staircase going up to it. Only one of us managed this....., is was worth it though. Overall this was an interesting and worthwhile diversion, and we would recommend. if you're brave enough there is a zip-line from the 45m platform, but I think you need to book this specifically.

Bad weather had closed the zip line but we walked around the track. There were still good views and interesting things to see. The cafe had delicious food and friendly staff.

Nice place and the treetop walk is really well set up but underwhelming for the price paid. We paid $94 for the family and it’s really only worth half that. It was over before we knew it. A free hike to see the lake is a better option.

I was quite excited to do this activity while traveling down the West Coast. We got half-price tickets on bookme. To be fair, if I had paid full price I would have been disappointed if we had paid the full amount. There was some nice views but it was missing something.

From a paying customer i find this place so disgustingly mismanaged. There was no staff to cope with the amount of people passing though. When i asked for management, i was told he was on his days off. what manager leaves their staff to strugge through these busy times?! I have been here a few times and i have never seen such chaos. Staff were being shouted at by the public. it was very obvious that they were stressed and upset with the situation. The floors to the cafe are filthy,the toilets also and there seems to be very little caretaking of the place. There was a lovely English girl who assured us of our safety on the zipline and gave us an enjoyable experience.The girl inside 'Ellie' was very apologetic and did her best with the busy cafe and i watched as the chef came out to serve people who was also very stressed. Mangement should be ashamed!! I run my own buisness with staff and its sure to say that if this happened in my establishment, they would have all left by now! I hope this review makes a difference to those poor staff in future and you are sensible about hiring more staff over busy periods.

Treetop cafe gave us a terrible experience. Food was disgusting, the hollaindaise sauce had gone off, eggs were overcooked, pizza cheese had gone off as it had been sitting outside all day. Staff were really rude. We asked for a refund for our food they said they would give it to us and to sit down and they bring it over. We waited 30 mins and went to speak to them again. The woman in charge was extremely rude and had a really bad attitude, she argued with us in front of other customers, shaking her head and doing signs behind our back. DO NOT EAT HERE! The food made us sick.

Great zip lining experience!! Beautiful treetop tour!! Helpful in educating us about the area and zip lining. Great little cafe and gift shop.

The 4/5 is actually a reflection on me and not the setup. I am scared of heights and found it very challenging. I was so focused on putting 1 foot in front of the other and holding on that I didn't appreciate the beauty of the setting. My husband stopped at each info point to read the fact sheet, but I just had to keep going. Once I got to the last section, I managed to relax and even walk back a bit to try and challenge myself more. I didn't go up the tower nor out onto the cantilever part, but my husband did. He loved it all. I had wrongly assumed that I would be amongst the trees, but most of it was quite open, and I just looked straight ahead or up. It's great that I could walk holding onto the sides, and the structure does feel very safe. The café, toilets, and shop are great and I just wish I wasn't so pathetic because obviously heaps of effort has been put into making this a top quality attraction.

A magical experience walking above the trees. Stunning views across to snow covered mountains one way and across to the glittering blue lake the other way. Just beautiful. The information guide was excellent. Then the excitement of the zip line was brilliant. Such a calm capable team member to get me ready for an adrenaline packed life affirming ride through the trees. She was wonderful. I felt safe so I could appreciate the ride even mire. Loved the speed and sensation of flying. I thoroughly recommend this for all ages.

We phoned up the day before to book a zipline for two. The lady on the phone advised “no need to book, just visit tomorrow and you can do the zipline”. We said we will book online and she said “no, just turn up tomorrow and it will be fine”. So, we didnt have a car, so we biked from Hokitika to Treetops (40km return bike trip). When we got to the treetops they advised the zipline is closed because the manager isnt coming in today so its not going. We explained we rang up. And we were told it was probably the office lady who answered and doesnt know whats happening. And basically no one cared or were concerned. My advice is book and double check and triple check because it seems the left hand has no idea what the right hand was doing. Or you will get shafted like us, We were really disappointed and wouldnt have biked all the way if we had known.

22 of on visited on our Retirement Village Mystery Tour. Half did the Walkway only, the other half both Walkway and Zipline. Feedback from those travelling was 97% positive despite a bit of confusion around those doing the Zipline. We weren't told that when we had completed the walkway we needed to go back down to get rigged up for the Zipline. Once that was sorted it was all good. Also had lunch in the cafe, it was great. Overall experience very good. You have to do it

Out biking today and stopped at the West Coast Treetop Walkway and Cafe for our lunch stop. Was great to see it busy but always concerning too when ordering food. Wasn't an issue though, food came out in a timely manner. Coffee was great but the food - oh my gosh the food was soooooo delicious - did I mention soooo delicious! Three of us had the vege stack with side salad. A delightful union of flavours. Beautifully presented too. Service was with a smile. What more could you ask for. Thanks team. We'll be back.

Absolutely magnificent, Everything about this walk is beautiful and amazing. The views are stunning. The added bonus was the new zip line experience. The most fun you can have with your pants on!!

It’s fun. One of the most professional attraction we have been on . The bloke who harnessed up and set us off on the zip line was so thorough and helpful as well as calming. Got to be a must on anyone’s trip. We had morning tea at the cafe. Nice people. Lovely fresh scones. The tree walk is excellent