We enjoyed a lovely trip today. There was a problem with the coach on the way but this was quickly sorted by our driver Keith. Very impressed by how rival operators gave us seats on their transport to take us to a planned stop in Te Anau while a replacement coach was sent. It shows great customer care on behalf of all involved.

The scenery, the trip itself was amazing - truly an experience you don’t want to miss! But there were two specific items that were very frustrating: 1. The guide that we picked up along the way seemed very knowledgeable. There was only one problem. His speaker system just was very muddled. So we were unable to understand most of the information he provided. 2. When we returned to Queenstown, we were told that we would be returned to our starting point. Ours was the Southern Enterprising office, which is where we were going to be picked up. Our driver Stan refused to do so. I explained to him that I had confirmed my information, and he still refused saying it was only a very short walk. For a 76-year old with bad knees, there is no such thing as a short walk. I had no phone to contact my driver but Stan would not take me and the other elderly lady the 3 blocks back to the office. Very, very disappointing!

Really enjoyed the tour. Milford sound was as good as expected. Huge thanks to Emma for being so kind, helpful and efficient.

Beautiful day, friendly Captain and crew, just lovely! Nature in this part of New Zealand is truly amazing. Recommended for everyone.

The views were amazing. The tour guide/ driver is extremely knowledgeable and friendly. Milford Sound is a must-see if you’re in Queenstown.

GREAT EXPERIENCE. LOVED EVERY MINUTE OF THE TOUR. STAFF WERE VERY FRIENDLY AND APPROACHABLE. WIGHLY RECOMMENDED. ++++

This cruise was a breathtaking experience! The scenery felt straight out of postcard. The serene atmosphere and the chance to spot seals and dolphins made it even more special. Unforgettable journey!

Very cool cruise and amazing views! Seen chilling seals on the rocks. We've mistaken the date during our booking and the reservation worker was kind enough to change the date for us, although we were no-show. Very client-oriented.

This Milford Sound Cruise was nothing short of spectacular. The views were breathtaking, with cascading waterfalls, towering cliffs, and playful seals along the way. The boat was spacious, well-maintained, and offered plenty of viewing options - indoor comfort or open-air decks for the full experience. This is must do unforgettable Milford Sound Experience!

In this cruise we experienced mesmerizing journey through towering cliffs, cascading waterfalls, and lush rainforests. A serene yet unforgettable way to experience New Zealand's natural beauty!

We seriously considered skipping Milford Sound given the time taken to get there and back versus time spent on the cruise. We then decided to catch the bus instead of driving, which I thought would lessen the experience. Thankfully we made both decisions. We actually enjoyed the scenery to and from the sound as much as being on the water, and our driver Stan really made the drive so much more enjoyable. Bring able to just relax and have a little nap when needed was far less tiring than driving would have been. If we'd driven we would personally have stopped at the major rivers, as they were more impressive than some of the coach stops, but I understand that parking spots for coaches are limited. It was an amazing experience and one that I would highly recommend.

We’re very lucky, the weather was awesome as well as the stuff. You could ask any question you have, he was willing to help everyone taking photos and so on. The drive was calm, exclusive the wind, and we had a wonderful time. We took the latest ferry and there were not many people because the boat was actually very small in comparison to the other ones :)

This was an awesome experience which was made extra special by the fantastic coach driver Roland, who was a mine of information, entertaining, and informative. Roland drove exceptionally well and safely and made several stops to provide the guests with great photo opportunities. The views of the lake as we drove from Queenstown were extraordinary but nothing compared to those on the cruise. I didn't have lunch included but food and drink were available on the boat and also at the first stop if you wanted to stock up.

Shortlisted this Tour Company from other reviews on TA Forums. Good decision. Excellent tour. All went on time. Driver cum Guide , Roland, gave us a good commentary through out our journey. A comfortable bus with a sun roof. We stopped at a number of places for a photo. We were on a boat with only about 80 passengers . So not crowded at all. The lunch box was also ok. There is complimentary tea and coffee on the boat.

It was raining heavily the night before and most parts of our drive till little after Teanou. We thought this will take a big toll on our beautiful cruise trip but jut the opposite happened. We got picked up by a shuttle bus from the coffee shop at the car park. And thousands of small waterfalls were there instead of 2! We stopped at monkey creak and mirror lake after the Fiordland national park for some photos. The cruise itself self was amazing! Take a rain jacket with u so u can enjoy going under the waterfalls.