Our guide was timely, friendly and knowledge. He brought along small snacks and water. The waterfall and train were amazing

Good valued tour. I got picked up at the hotel then went on the Tranz Alpine train and experienced hours of bliss: magnificent scenery (mountain high, valley deep, green farm land with the cute sheep, lamb, cow ...). Then our tour guide Anuj picked us up again at Arthur Pass Train station and took us to a little restful town for lunch, the foods are beautiful too, encountered with the cheeky Kea. Many stops along the way with dramatic landscape and Anuj commentary to help us appreciate the places even more. Anuj is a master of organisation, he had everything arranged for us to enjoy things along the way just like we would have done in a private car trip. He looks after every individual on tour. Highly recommended. One personal note, the open carriage on the Tranz Alpine train is not worth it in my opinion, it is too windy and fast moving for decent photography, I witnessed and encountered some examples of worst humanity that I can't unsee. This do spoil my perfect train trip, a little.

My husband and I enjoyed it a lot. Such a wonderful day! Highly recommend!we will come again in the future and we will recommend it to our friends

The tour was absolutely fantastic in itself, with a well planned itinerary and magnificent views. But what really made the tour amazing was our guide, Anuj, who was extremely considerate and helpful. From ensuring we had water bottles and snacks after trekking, to providing detailed commentary and helpful tips for the treks, to helping me find a Kea, he was always went above and beyond in ensuring our comfort! Even when the weather turned rainier and windier than we expected, he was well prepared with umbrellas and ponchos! Just amazing.

The views absolutely amazing…taken lots of pix!! Bus driver very accommodating to everyone’s needs. Love the open carriage train!

A grrat day out with adequate time for investigating at various lookouts and walking tracks. Interesting commentary and friendly bus environment. The highlight of our NZ trip for my partner.

Our driver was very pleasant, knowledgeable and anticipated all our needs. We learned about the economy, terrain and history of New Zealand. Walks and activities after the train ride were well thought out and really interesting. Best paid trip I went on in my 16 day trip to New Zealand!

My wife and I had a great day out. Weather forecast was miserable but decided to book night before and go anyway. It turned out to be a beautiful day weather wise. Anuj was a wonderful guide exactly as previous reviews have said. Good commentary, fabulous scenery and nice little touches with on board snacks. I highly recommend this day trip.

Very friendly staff did all they could do to make everyone feel welcome. Awesome scenery. Only thing that let the day down was a very long wait for the meal service to be ready on the way back

This was a really excellent day trip and a lovely way to see a gorgeous part of the world! Our guide was prepared for everything with so much attention to detail- abundant snacks, ponchos, umbrellas, and loads of local knowledge. The stops were all really beautiful and worthwhile, and the day was well timed. I really appreciated the correspondence before the trip reminding us of what to bring- my one regret is that we didn’t bring headphones to use on the train so that we could listen to the commentary, and it would have been helpful if this had been included in the email advising us what to bring. An absolutely great day out and would highly recommend it to anyone! Thanks to our lovely guide, Anuj, for taking such good care of us!

This was the only day of our three-week trip that had a slight rain. However, the views from the train were still gorgeous and our guide provided us with an abundance of options to enjoy the area. This is the location for much of the Lord of the Rings filming. That alone should be an incentive for many. We loved the abundance of waterfalls, lakes and streams. The alpine rain forest was beautiful.

Our guide stood in pelting rain handing us umbrellas, pulling ponchos over us in wind and searched for late returning walkers on trails with great care and disregard for his own comfort. He was very kind and patient. I would recommend this company for tours but the actual Southern Alps are overstated. Weather obscured view from the train and open car ridiculously packed. Lunch was a free for all at the two restaurants that are open but that's not why we were on this trip. Very good hikes!

Even with bad weather on the horizon, we had a very pleasant and beautiful ride from Christchurch to Greymouth and back in one day. TranzAlpine had communicated with us the day before that there was a change the train would not be able to make the trip due to pending weather. I appreciated knowing in advance. I think I would have been much more stressed if I would have been told the morning of the trip. They didn't even know for sure until the train showed up. Thankfully we had a great ride with some rain but many spectacular views along the way. Seats were comfortable, audio commentary was educational but had a few inaudible spots that kept you in a questionable state. That was not enough to bring down this scenic trip.

The trip was great. The tour guide was excellent! Definitely worth the visit. A lot to take in and the people there are very friendly and knowledgeable.

We enjoyed our TranzAlpine train to Arthurs Pass and return by minivan. The guide did an exceptionally good job looking after us, and he was so well prepared, with umbrellas, ponchos(which were needed in Arthurs Pass and for the Devils Punchbowl walk) and chocolates/ chips and other treats. The TranzAlpine train seats were in the best location to see the magnificent views , front carriage, forward facing on the right hand side. (albeit the open air carriage got very full with photographers from throughout the train, NZSI could not help that). Arthurs Pass cafes lunch options were a bit limlted, but ok. The weather was dry after Arthurs Pass and the guide made several stops at scenic and interesting locations, which he was informative about. The day was one of the best we have ever experienced. Well done NZSI.