I am 15 and went on a half day mountain biking tour around Mt Rotorua with my guide Marcello who was excellent. Marcello took me on a personalized tour, mixing scenic tracks with more challenging and technical trails. We covered a lot of territory, took a lot of photos and video and met other riders. I hired a bike which was really well suited to the trails I was riding and was adjusted to fit me. If you aren't into climbing, the bike shuttle service is really good with friendly drivers. All the staff made me feel welcome. Would highly recommend.

Well run half day tour for our group of four who are in decent shape and bike flat trails but by no means are seasoned bikers. Our guide Marcello was great! He selected a nicely challenging path that was doable for us and fun with a few scenic stops. The bikes are top notch and definitely built for these amazing trails. 10/10 would do again BUT would make sure we scheduled a soak afterwards at the Secret Spot hot tubs right across the parking lot.

We hired a couple of e-bikes from Mountain Bike Rotorua and had an amazing day in the Redwoods. A must, if you are around this area. The staff was super kind and helpful. Thank you so much for an amazing experience.

We grabbed some bikes from Mountain Bike Rotorua and explored the nearby paths. The trail options in the area cater to all skill levels, and the bikes' handled very well on every trail we conquered. The quality of mountain bikes they provided us with were excellent! Highly recommend for a fantastic biking adventure!

Compliments to Craig and the crew at the bike shop for getting us back and rolling so fast. On the spot repairs across several different visits and a great service. Thanks.

We loved the mountain bike park even in the rain (tbh it was better as mud mud mud) so recommend this to anyone coming to Rotorua

great range of all grades. good service with bikes, shuttle and hire. Just wish cafe was open later.

Incredible, authentic forest trail only defined by wear as opposed to commercially laid pathways. We only have over an hour to bike so did the so-called kids trail twice! So much FUN! I wonder how adventurous the “adult trails” might be after that experience. Bike and tyre quality is high so whilst you are dropping down hill parts and biking over big branches, rocks and debris at speed, you are still safe :). Great value too for $39.00 for 2-hours. All three of us loved it!

We hired ebikes for a 2 hour forest ride. Staff were just awesome, bikes were great, had a blast. Highly recommend this activity as well as the supporting local businesses being the shuttle service and The Secret Spot hot tubs.

Hired bikes. Only had an hour before they closed, wouldn’t discount bike hire prices even though we biked for less than an hour. Wouldn’t have been hard to give us the 2hour hire for half price. I asked and the staff would not do us any deals.

We hired an E-Bike and rode the Forest Loop Trail - 35 kms. The staff were a pleasure to deal when collecting the bikes and dropping them off. Online booking was easy. The trail is very scenic - can get busy so the earlier start the better. TIP: when hiring the bike, bring your own gel seat

Talked into this by friends the oldest 81 and the youngest 58 had a great 3.5 hours riding the loop and a short category 3 at the end they had full suspension bikes and i hired a Trek Rail 7. this was my second off road ride the last was in Zermatt Switzerland on a hard tail Both had great but different trails and views I might be hooked. Great facility worth the visit again, again and again.

Best Mountain Bike Park in The World. Would go there and ride everyday if I could. Always meeting friendly helpful people. Grest Mountain Biking Community 5/5

Best fun. Great bikes and tracks. Really enjoyed. Great set up.. excellent staff great help. So close to town but a world away.

Hired an electric mountain bike for two hours-great service, brand new bike that they custom set up for me and great advice re appropriate tracks-had a fantastic time. Staff were really friendly and knowledgeable. Highly recommend this as an activity and company.