This was a great experience. Small boat so got to see some beautiful canals. The host and driver of boat were funny and made the experience more fun! There was only about 16 people on our boat so very nice with a small group. Unlimited wine and beer was nice. No bathroom though so plan accordingly!

Whilst the views from the canal and the stories we were told were interesting we found the boat tour poorly organised and over subscribed. We booked a tour for 11 and for some reason the boat didn’t leave until 11.30. Someone else on the boat asked why that is and they just said that’s how it is. So why not advertise this? They then started letting people on the boat that booked later tours and it felt super cramp. There was also people over drinking and shouting and laughing so it was hard to hear the guide. It was nice but I would consider a smaller or private tour and double check the time of booking is as advertised if considering this tour again!

We had the open boat tour which lasted one hour. The guide (Sergey) was great and the captain was solid. The tour was fun and provided us with just enough history and information. I highly recommend the tour and tour operator.

Great tour around the back canals that larger boats can’t get to. I learned a lot from the captain about Amsterdam history. And they kept our drinks full the entire ride. Definitely recommend.

Beyond disappointed. We were settling down to our dinner reservation before our ‘Evening Canal Cruise with Live Guide and Onboard Bar’ as advertised, when I had a missed call and a coy text to say, “Ahoy, There has been a change in your reservation. Please check your mail.” Due to a “technical issue”, we had to alter our time from 20:15 to either 20:00 or 21:15. A little inconvenient, but we were happy to accommodate to 20:00 and appreciated the communication. We arrived outside the Anne Frank House as instructed, where we saw a beautiful open-top boat with an onboard bar. A staff member boarded this with their bike(?) and then it proceeded to drive away. Another staff member saw our ticket and noted we were on the Wine and Cheese cruise. My fiancé and I both stated clearly that this was not the case, but he still directed us round the corner to queue by the orange bike, stating it was “easy as”, providing no explanation as to what had occurred. “Easy as” it was not. After queuing and showing our ticket again, we boarded the boat to discover it was, in fact, a Wine and Cheese cruise. It was stated early on by the tour guide that you were only entitled to cheese and wine if you had an orange wristband, which of course we didn’t, as this was not the cruise we had booked. As we were not entitled to cheese or wine, we were then ignored entirely for the duration of the cruise while others were waited on hand and foot. This was not what we had envisioned on our holiday celebrating our very recent engagement. There were at least two other couples it was clear were in our position. One man asked for a drink, noting to the tour guide that he hadn’t yet been acknowledged, and the tour guide quickly got in there that he’d have to pay for his drinks at the end. You’d think for the inconvenience of being moved to a cruise you did not book, you may have been given equal treatment. My fiancé also noted there was no health and safety announcement as to what would happen if the boat were to sink, for example. He himself noted where the nearest life jacket was (under your seat). Nor was there any sort of padding to prevent you banging your head on entrance and exit. Slightly concerning. We did not complain to the staff on board the Wine and Cheese Cruise, as we appreciated it was not their individual fault and there was precious little they could do to fix this. But we did request a full refund and I held off on posting this review in anticipation of the response. HOWEVER, less than 24 hours later, I received a very curt email fully denying our refund and offering no apology or explanation whatsoever. In fact, it stated that WE had not been able to fulfil OUR OWN travel plans???!!! To say my fiancé and I are seething would be an understatement. Being messed about, ignored on the wrong cruise, not receiving what we paid for nor an apology or refund for the inconvenience did not allow us to celebrate our engagement in the slightest. Please actively avoid if you are after a special, magical moment, or in fact just the cruise you booked! However, if you are seeking a lucky dip, this is the place for you!

Canal Cruise was great. The captain and helper gave us a wonderful narration thru the canals. Was not an audio tour. Blankets and drinks (charged) were provided. Wonderful experience! Would recommend them

We had booked an open boat tour but as it was raining lightly, we changed to a covered boat at the last minute. The tour was 45 mins long and was okay.

Friendly tour with very informative tour guide. Location near Anne Frank house was very easy to find. Viewing the city by Canal cruise is a wonderful relaxing way to see the city.

Great trip, staff knowledgeable and good banter throughout tour. Definitely worth a visit. Just the correct time also, an hour tour is just what you need to rest you weary legs during the day as you walk a lot

The tour had many beautiful views and friendly staff providing commentary on the sites and an overall relaxing experience.

Flagship Amsterdam was an absolute highlight of our trip. It was great to see the stunning canals and iconic architecture from a unique perspective. The tour was well-organized, and the staff were friendly and knowledgeable. Our guide shared fascinating insights about the city’s history and landmarks, making the journey even more enjoyable. The boat itself was comfortable, providing ample space to take in the views and snap some great photos.

A really fun canal cruise, wasn't crowded on the boat and we all had a great time chatting to and meeting fellow travellers, was a very relaxed and friendly atmosphere. The tour had some good current insider knowledge, but not that much historical information, so I'd recommend going on a walking tour as well for more historical knowledge. But was good fun, and a nice way to see the city.

Did not get good commentary about the sights - discussion was all about Cannabis. Tables on boat were wobbly so red wind spilled all over my wife's clothes which completely spoiled the event.

I think this was an wesome outing. The tour guides were super friendly and informative but only complaint is for all you can drink beer, we wish there was more than Heineken as that was disappointing since we didn’t like it much to drink anything but otherwise great time.

I had one day to spend in Amsterdam, this was the perfect start. A great way to see the explore the city, the boat was very comfortable and the narrative was interesting and entertaining. Highly recommend.