My wife and I went on two tours in January 2025: Jungfroujoch and Rhine Falls. Both tours were excellently led by Bruno and Monica, respectively. The tours were well organised and allowed us to visit these amazing areas with no stress or hassle. The tour guides were informative and provided great commentary on all aspects of the areas we saw, as well as general Swiss life. We highly recommend booking either of these tours!

This is a business that is false advertising online and over the counter. They are purposely selling services to mislead customers knowing the weather impacts their services with a rehearsed statement when customers complain. We arrived at the counter of Grindelwald-First - Top of Adventure to purchase two tickets for the Adventure pack (unlimited gondola rides + 2 activities). Only to be told told their website is not up to date and this can no longer be purchased anymore. Furthmore, the activities are now sold separately at each of the stops and only 'they' (assuming the providers) know their availability when you get there. To add more insult, the Mountain Carts and Trottibikes are now sold as 'summer' activities and no longer available in the winter. However, on their website it clearly states this as being winter and summer activies with date periods provided. I then mentioned we would only be seeing the First Cliff Walk presented by Tissot for the view, due to the lack of activities available to be told "that's fine and you will need a return ticket" We purchased two adults tickets £114 for the gondola ride. We were told First Cliff Walk presented by Tissot was 'free' to see. We got on to the gondola for it to be surrounded by clouds and frost on the exterior of the glass, unable to see any of the panoramic views. We then arrived at the final stop (First) to see the First Cliff Walk presented by Tissot for its views. We were incredibly disappointed as the view was hidden in a white cloud/mist, where we were unable to see anything at an arms length. We then returned back to the counter, mentioned we were unhappy and provided pictures and videos as evidence. We mentioned we would like to return tomorrow (exchange) or if it's possible to be provided with a refund. We were given a rehearsed statement by two seperate individuals both saying "it's non-refundable, as we provide tickets to only the gondolas and we fulfilled those services". However, I explained that I purchased the tickets to see the view and mentioned this to the sales advisor as the counter before purchasing tickets for the First Walk. I also stated that these tickets should not have been sold to customers as its unfair, knowing you are aware the weather/cloud impacts the view. I was told "it is not our obligation to tell customers, and to view cameras online before purchasing" or looking at their tiny LCD in the counter office in the corner. They were incredibly unhelpful and I was told there is nothing they could do. This is a business that is false advertising online and over the counter. They are purposely selling services to mislead customers knowing the weather impacts their services with a rehearsed statement when customers complain. The Swiss Commission for Fairness needs to take a stand to support tourism and prevent companies like this from misleading tourists.

It was a great tour!!! Gonzálo, our guide was great, and he was very helpful and so attentive to the group the whole time. I highly recommend the tour!

My boys and I have fun on this tour. Our tour guide was excellent, very knowledgeable. The view on top of Mount Titlis is amazing!

The city tour of Zurich included a short bus ride around the city to some great view points, a fun walking tour, boat ride and delicious tour of the Lindt Chocolate Factory. Five hours was enough to see everything and our tour guide, Sarinne, had gone to university in Zurich and knew the city well. Informative and fun.

Excellent tour would highly recommend this company for any tour in Switzerland. The buses are clean, the service is extremely professional. We didn't book online and bought tickets at the Zurich central station however I would recommend making a reservation they do get fully booked rather fast.

Excellent experience would highly recommend any tour by this company, can't wait to come back to Switzerland and do another tour.

If you go here be sure to make lift reservations or you will be waiting two to three hours if you take the boat, which is a great boat ride, the reason for the 3 stars because of the wait not know until you get there. Then you have a very short time to get to the top then go to the next level down for more adventure things. The view from the top is awesome. Coming back and having to go back to Montruex you take the gondola down the mountain and walk about 1/2 mile to the bus. It is not very well marked to get to the bus stop. The bus you get on in the afternoon is very crowded. Not happy with the bus ride either, thus 3 stars. You must be on the first boat.

This excursion blew our minds! The views are impeccable. We are both scared of heights but still had a blast riding the 40 min lift up and down the mountain. So exciting being so high up. Don't miss the delicious restaurant - order the Kaizer Wiener. Sadly due to bad weather - the bridge was closed but we still got to go outside and look. Recommend dressing in layers and bringing hand warmers! We got our tickets on the Get Your Guide app.

The excursion to Mt Titlis was outstanding from start to finish. Our tour guide, Dario was very knowledgeable & explained how to navigate the tour on our ride up to Mt Titlis from Lucerne. The day that we visited was very windy so the chair lift was closed for safety purposes. Dario made sure we were able to maximize our experience. If you’re on the fence about this tour, stop contemplating it & BOOK THE TOUR! We had an amazing time.

Unfortunately it rained the entire time we were in the bus and near the falls. We couldn’t see outside. All in good humor. We found a pub and a lovely wine tasting to get out of the cold rain. Recommend not spending the time on the bus in cold and poor weather.

Great opportunity to see Mt Titlis and participate in a few activities. Our tour guides were great (Maeve and Rolf), pickup was seamless. The coach was comfortable. The ride was roughly 45 minutes. Yhe tour company takes care of everything. One thing to note, you really can’t do all of the activities in the time allotted. So you will have to prioritize what you want to do we did the suspension bridge and ice flyer, but opted to eat instead of snow tubing. Sure, you can book all of this on your own and likely have more time but this was perfect. I would recommend if you want to get some snow time in without the hassle of research.

Guill is a seasoned tour guide with abundant knowledge about the city, introducing landmarks during the coach ride. He is also very helpful in questions unrelated to the tour like times for new years celebrations in the city. We booked this tour for the later part of the vacation, and I recommend to book it for the start of the vacation if you are new to the region.

The experience did not start well with the Best of Switzerland staff in Zurich. There was meant to be three of us travelling, but one had to cancel at the last moment. When I presented the 3 tour confirmations at the counter, the staff member could obviously see there was only 2 of us standing in front of her. I went to explain that the third person cancelled, but she just ignored me and started taking my photograph. I thought she may not have heard and so I said only 2 of us would be traveling. She just laughed and I found her to be very dismissive. Did she not care as the person had pre-paid? Their list of passengers was not going to correlate with the number of people onboard. Fortunately, once the tour began with our wonderful guid Giada, our perception of the Best of Switzerland tours improved. Giada was very knowledgeable and helpful with the information she provided. The downside however being both an English and Spanish tour was that the commentary was never ending. We just wanted to enjoy the beautiful Swiss landscapes, but we had to endure endless talking and half of it we could not understand. Of course this does not reflect on Giada, but the Best of Switzerland tours need to instruct their staff to allow the passengers some peaceful time to relax. Lucerne itself was fantastic, and we were blessed with a sunny day. We went up to Château Gütsch. Do yourself a favour and visit for amazing views over Lucerne and have a drink at the bar. You will not be disappointed.

Excellent Tour, the tour guide was very informative and professional. He was very pleasant and gave us a lot of information !!!