We were really looking forward to this trip but I am afraid it fell short of the mark in all departments. The ferry as many have stated is little short of a cattle truck and not the pleasant cruise we anticipated. The managing of the...More
We were really looking forward to this trip but I am afraid it fell short of the mark in all departments. The ferry as many have stated is little short of a cattle truck and not the pleasant cruise we anticipated. The managing of the...More
Hello Diana F, we have forwarded your review to the boat company in order to take care of the embarking issue, which is very important to us. Regarding your comment on the Aeolian Islands, we can only say that it is subjective. The islands offer...More
The only thing good about the trip was Stromboli. However, does it really worth to spend all day for 2 hours at Stromboli is the question. The trip includes two 1-1.5 hour bus trip to and from Melazzo. The boat takes 1.5 hours to Panarea...More
Hello Hakan E, we don't understand why you quote so low only because you did not like Panarea, while it is considered the jet-set island and it has always been the "place to be". It is a matter of tastes. You complain also about the...More
Booked from Melbourne via Viator. It didn't in any way live up to its description. Not enough seats available for the volume of people. Once on the islands not enough restaurants to feed the volume of tourists. We stood on the upper deck for 10...More
Hello KatT, the fact that the port is 1/2 hours from Taormina is quite normal as Milazzo is the closest port to the Aeolian Islands. It is also quite normal that mid-August represents the peak of the peak of the season. And we underline peak...More
Did not know that such trourist traps still exist ! The ship (Eolian Queen) was overcrowded. and not built for sight seeing. Just about 50 seats with acceptable view for 400 passangers. Many passangers were sitting on the floor. Several got seasick due to too...More
Hello GesundundFit, first of all, we thank you for your feedback as SAT Group is very involved in Customer Care, so all customers' comments are held in high regard as an opportunity for improvement. We are therefore very sorry that you have suffered a discomfort...More
This tour may have been enjoyable for some people, but not for us. Hopefully this review gives a bit of an overview of what to expect before booking this trip. Firstly - pickup. Pick-up at Taormina bus terminal is at 10am. You arrive at the...More
Hello Dafydd V, our impression is that you were expecting a different standard and would have been more comfortable with a tailor-made excursion with totally different costs, rather a group excursion that involves more massive numbers of travel companions. As a matter of fact, travelling...More