ABSOLUTELY AMAZING!!!! From the moment I booked, to the text message service, getting to there with a lovely greeting at the hotel and every one we met Day at the castle = perfect! Bird show was excellent with a great handler speech… love the owl! Light walk was breathtaking at times! Last and most definitely not least- the sleep over! ❤️. We had diner in the tavern pub, lovely service, the Hotel room was super cute! Elf wake up, brilliant and the Santa story just WONDERFUL! On top of this we were looked after at breakfast by lovely friendly staff, who took time to chat to us and our baby! FULLY RECOMMEND 🌟🌟🌟🌟🌟

Whole experience from start to finish was out of this world. Story time with Santa was really magical and our granddaughter loved the elf who knocked on door and told her she was on the good list and was invited to story time

Absolutely brilliant .. staying with the grandchildren in a Knights Lodge was magical especially when the Elves turned in the morning to say hello … Santa was really good and nothing was rushed .. The light trail was fantastic .. would recommend the ice skating but I fell over & even the staff at the ice rink were really caring and nothing was too much trouble .. evening meal was good with a performance for the children and breakfast was exceptional .. well worth a visit and will definitely be going again ..

The place, the people, the light trail, panto team, Santa and pretty much everyone we spoke to was wonderful. We stayed in the hotel super clean, comfortable. For our 3 year old the whole thing was magical. Santa and the elves were wonderful and he’s told everyone we’ve seen since! We did the light trail which was fab. Didn’t plan to stay for food (as not heard the best things) but it rained so we decided to risk it. Every single thing there was cold. Even the new cheesy potato (that I watched them put out ‘fresh’) £27 per person is a lot for a carvery but seems extortionate for cold and not so great food! I didn’t complain as didn’t feel like would make any difference so I went and grabbed a bag of haribo and that was my dinner 😂 It may be why it wasn’t that busy though. Would absolutely go again, but wouldn’t eat there at the knights tables unfortunately. Which is a shame as it could easily be really good. Will check out the lodge next time in case can take own food as that would be great for us.

We booked the Santa sleepover experience as a family of five with three young children, aged 5 and our 2 year old twins and we all had such a lovely time overall. The castle was very festive, the elf wake up call was magical and the stories with Santa was lovely too. The only thing that we didn't enjoy was the evening meal that we paid separately for at the knights village. Our booking was for 5pm and we arrived at 5.05pm after getting lost, to be told that the table had to be departed at 6pm, which felt stressful and very rushed. But being British we tried to get on with it as we had 3 hungry young kids, so we queued in a line patiently to get the kids meals and by the time we had finally finished queing and had sorted the kids meals out, we had 30 mins or so to queue again and quickly wolf down our dinner and dessert (we didnt bother with a starter as we didnt have time to have one) and we had no idea what was happening in the pantomime show as we were too busy rushing about trying to collect food for 5 people. After a long day of car travel and walking, it unfortunately completely ruined the night for us as it was just a very rushed meal and stressful experience. Meal sittings should be 2 hrs, not 1 hour, especially for families with young kids as everything takes 2/3 times longer, but obviously Merlin Entertainment are squeezing more sittings into each evening to generate more revenue for themselves and it was a real shame as it really spoilt what should have been a nice evening. It wasn't cheap either. £11 for a glass of wine? Crazy. We would go back again, as the experience as a whole apart from the evening experience was really great and the staff were all lovely, but knowing how closeby the town centre is now, we would go there for dinner instead.

My 4 year old daughter and I went for a Santa Sleepover in Dec 2024 and it was honestly brilliant. The Elf Wake Up was a highlight - my daughter was really engaged with the whole thing and loved the Santa Stories in the Grotto. Big shoutout to Sparkles the Elf and the rest of the team - you guys really were committed to the roles! The lodge we stayed in was ideal - clean, comfy and warm. Perfect for a one night stay. My only slight disappointment was dinner at the Knight’s Table restaurant. The carvery was pretty average, service was slow, lack of cutlery and desserts and potentially a little overwhelming with the panto show going on as well as trying to work out what was happening with food problems. When we paid at the end of the meal, the staff accepted that it wasn’t what was should be expected when I said I was disappointed and that £52 for me and my daughter to eat with one soft drink each seemed excessive. So they agreed to a 50% reduction, which was graciously accepted. All in all though - a magical experience for a daddy/daughter night away!

The whole thing was absolutely fantastic. The staff were extremely helpful from the moment we arrived. The facilities were great. We stayed over in the knights village. Once again the facilities were great. The light trail was exceptional the castle was Christmassy

The staff went above and beyond to make our stay perfect. The winter birds of prey display was incredibly informative and engaging. We enjoyed the exhibition in the castle and the light trail was joyful. We stayed in the hotel which was warm and welcoming with a fun crazy evening meal and a hearty breakfast.

Our new favourite place! Warm accomodations, inviting welcoming staff and delicious food. Considering we missed most the extra activities as we were there between events and the weather was wet the playground was closed my only fault was poor signage from the accomodations to the main entrance. We would love to come back in warmer weather The light trail was awesome Was great that we could book a package including cadburys worlds

What an experience. So much to do and see. Blu (8) thought it was amazing being woken by an Elf and the story time with Santa

We booked Santa sleep over and had an amazing time. Elf's waked up was absolutely brilliant. The staff at the Castle was very helpful and friendly. The restaurant was very busy but we met very hardworking people ready to help and assist. The receptionists were very kind too. The breakfast was very fresh and tasty. Highly recommended for family with young children.

We decided to kick of our family Christmas with a trip to Warwick Castle and 1 night in the Nights Village. The Castle and grounds were fantastic as ever and we all really enjoyed the Ice skating and light trail. we had booked to stay in the Knights Village and after a fab buy chilly evening (temps dropping below 0) we checked into our lodge before venturing to the Knights Table for dinner. Upon getting to our lodge we discovered a lovely clean lodge, sadly inside it was freezing cold! after a few mins of searching I finally located the thermostat (no directions or instructions were in the lodge). Thinking our time out for dinner would give the lodge chance to warm up we disappeared for dinner. Upon return (over an hour) the lodge wasn't much warmer. we'd been out in the cold all day and were all tired so decided to call it a night. It was a good few hours into the night before the lodge finally warmed up to the point where to obligatory night time trip to the loo wasn't a cold one! After breakfast we checked out of our lodge. We decided to raise our issue with reception more in the hope that this was a rare oversite and to stop others having a similar experience. Sadly the disinterested girl informed us this was standard policy for the lodges. Why when the outside temperature has been in single digits all day and overnight temperatures are set to be a few below zero would you allow guests to check in to a lodge where the heating has been left off! We still had a fantastic break as Warwick Castle is stunning and the lights and Ice Skating the kids found fantastic. The evening meal was a little expensive for what you got especially as we have Merlin Gold passes and receive a discount. but overall we will definitely be back to experience Warwick Castle at Christmas.

The walk round the castle was fun. We then went to the Christmas light show. That was truly amazing, we loved it. We then went to book in at the Castle's hotel. A fab room, clean and exactly as advertised. Was looking forward to our evening meal with entertainment as well. Unfortunately this is were it went wrong. It was a Pantomime on a small stage right next to the tables. The cast played out their characters around us whilst we were eating. Had I have known I wouldn't have gone. It gives me huge anxiety people coming up and trying to bring you into the act. I found the language and innuendo, at times, inappropriate with young children present. It was incredibly loud. This led to us leaving most of our food and walking out after paying the hefty £67 bill. I appreciate some may have enjoyed it but had I'd been made aware of what the 'entertainment' was I wouldn't have gone. It really put a downer on an otherwise enjoyable short break 😞

We attended the Christmas Santa Reading event. The price was £380 give or take. The price included 2 adults and 1 child. It allowed access to the castle for the day. It was then followed by a meal in the knights hall (£98 for a carvery and 1 drink each) and an overnight stay. The hotel itself was really impressive and we all really enjoyed the room. It was genuinely lovely. Clean, new and the staff were excellent. We spend some time in the bar and the prices were pretty eye watering. A pint was £7 and a glass of wine was £12. The bar was lovely though and staff were good. In the morning we were woken by an elf who gave our son a sleigh bell which was fantastic. We then went for a buffet breakfast (included) before meeting santa and being read a story. Again, this was excellent. We didn't do the castle day trip as the weather was terrible but have been before and that too was excellent. Overall a great experience but, taking into account we didn't do anything during the day, it was a £600 trip which was steep.

We had an amazing time. The staff were excellent and really helpful I have a child with ADHD and he had a a wonderful time. We visited cadburys world which fun and seeing how the chocolate is made was great!. Who new it was so complicated. The best bit was obviously the chocolate shop after.