Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya
5
Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya
By Ocean Tours
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About
Snorkel with sea turtles and swim in a freshwater cenote on this stress-free tour from Cancun, a great choice for first-time visitors and nature lovers. Jump from snorkeling with tropical fish in the Caribbean to a walk through the jungle that explores the caves and caverns, traveling between attractions with ease. Plus, snacks and hotel pickup and drop-off are included for a seamless experience.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 1-70, max of 48 per group
Duration: 5h
Start time: Check availability
Mobile ticket
Meets animal welfare guidelines
Live guide: German, Russian, Portuguese, English, Italian, French, Spanish, Dutch
More
Highlights
- Travel between highlights of Mexico’s Yucatan Peninsula with ease
- An activity-packed tour ideal for first-time visitors
- Swim in a freshwater cenote and see thousands of stalagmites and stalactites
- Hassle-free round-trip transportation from Cancun or Playa del Carmen
- Bilingual guide
- Round Transportation with AC (From Playa del Carmen or Cancun Hotel Zone)
- Equipment required for both water activities
- Light snack: Pastries, and refreshments,
- Vegetarian or Gluten Free Options available under request.
- Bottled water
- Entry/Admission - Akumal Beach
- Entry/Admission - Parque De Cenotes Yax-Muul
What's not included- 20 USD p.p. conservation fee to be paid in cash on the day of the tour
- Your morning begins with pickup from your hotel in Cancun or Playa del Carmen. After an air-conditioned drive down the coast, arrive at a popular snorkeling spot in the Caribbean. Your guide takes you across white sandy beaches to a protected area of the bay for a guided snorkeling tour to view colorful tropical fish, rays, and up to three different species of sea turtles. Next, visit a nature park in the jungle and take a guided walk of the Yucatan’s expansive underground river system. Learn about the geological history of the Yucatan Peninsula, explore caves and caverns, see thousands of stalagmites and stalactites, and swim in a freshwater cenote. You have just enough time for a light snack before heading back to your hotel in Cancun.
- Start:Multiple pickup locations offered.Pickup details
- Hotel pick-up is offered for this tour. Once your purchase is complete we will organize the pick-up arrangements. Pick ups from Costa Mujeres 5:30; Cancun from 06:00 am-07:00 am; Playa del Carmen and Riviera Maya 07:00 am -08:30 am, Tulum 8:30-08:50 am. Note: If you are on a Private Residence, Hostel or B&B accommodation, we will do our best to collect you there or by a nearest meeting point.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 12861P8- Confirmation will be received at time of booking
- No heart problems or other serious medical conditions
- Not recommended for pregnant travellers
- Not recommended for travellers with back problems
- Most travellers can participate
- WHAT TO BRING:
- Towel
- Comfortable, fresh clothing
- Change of clothing
- Swimsuit
- Hat or cap
- Sunglasses
- Sandals
- Money for photos, souvenirs and tips
- RECOMMENDATIONS:
- The use of sunblock is not allowed before water activities.
- Not recommended for participants who do not have basic swimming skills (for aquatic activities)
- The given times are START TIMES for the activity. You will get a personal pick up time from your hotel.
- $20 USD Marine Park Fee
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 48 travellers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- How can I let you know where to pick me up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
- We offer pick-ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.Answered Mar 2021
- What time can we expect to be picked up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
- Your pickup time will be confirmed after your reservation. Approximate pick uptime ranges from 06:00 am to 08:00 am depending on the hotel location.Answered Mar 2024
- What is a cenote?
- A cenote is a natural pit or sinkhole, usually filled with water. Snorkeling inside the cenotes in the Riviera Maya is one of the most requested aquatic activities since it is such a unique experience in this area of the world.Answered Mar 2021
- Is the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya appropriate for children?
- Absolutely! The tour is child-friendly and elderly-friendly. Everyone's invited to join!Answered Mar 2021
The tour operator has provided the following answers to customers’ questions.- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 12861P8
From
$179.74
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- Lifeisreelgood0 contributionsLoved this adventure!first off, I loved Tulum. We had been many years ago but it has totally changed and improved. More work has gone into recovering the site and exposing amazing details. Our guide was very knowledgable and passionate. Next was snorkling with the turtles. Due to windy weather the water wasnt clear so could have been better. Try to pick a calm day for better visibility. Bring a antifogging product for your goggles. The cenote was amazing. Mostly walking in shallow water through the caverns which are lit to show all the staligtites. Quite beautiful. Our guide, Marrina was very knowledgable and fun and ensured everything went well. I would recommend her. She speaks several languages fluently!Written 20 January 2025
- K2412QTclairea0 contributionsGreat for friends and FamilyThe tour was amazing! Our guide Urich was so kind & made our trip memorable. The ruins had great views, we saw turtles and stingrays on our snorkeling trip, and the centote was beautiful. Tips; bring a towel, we forgot ours. Also, from Cancun, it was a longer drive (2 hours). Our group had bad motion sickness so prep for that, and definitely bring snacks!Written 19 January 2025
- Z4070HZdavidw0 contributionsOverall a worthwhile trip.A long ride both ways. I was hoping for more time at the 3 attractions. Quite a bit of waiting and doing nothing. It was still worth it, but I would not do it again.Written 19 January 2025
- faceliss20240 contributionsTour - to CancumExcellent service!!! the Tour staff from the driver to the tour person where very professionals, kind and very nice. I totally recommend them.Written 19 January 2025
- T3654QNdevinc0 contributionsEnrique Rocks!We had a dantastic time! Enrique was a really great tour guide. We learned a ton, and had a lot of fun. Swimming in the cenote was really cool.Written 19 January 2025
- 161brianac0 contributionsRuins, turtles, and water!Our guide Sara and driver Juan Luis were both outstanding! Sara was extremely knowledgeable, interactive, and personable. This was easily our favorite tour while vacationing in Mexico, and the experience was unforgettable.Written 19 January 2025
- Balllife0080 contributionsAmazing dayThe best day of our vacation! Small group, very organized, perfect amt of time at each location, our guides Mimi and Marco were so kind and informative- spoke in both English and Spanish to accommodate the group 😊, the lunch at the cenote/jungle was delicious and the changing area so clean. We even saw monkeys swinging in the trees above. Highly recommend to see 3 beautiful and amazing experiences.Written 18 January 2025
- harleighp20250 contributionsAmazing Mayan Tour & Snorkeling with TURTLES & Cave Swimming!Our tour guide, Mr. T, was awesome!! He was very knowledgeable and had a great attitude the entire day! Also, all of the experiences/sites were BEAUTIFUL. From the Mayan ruins of Tulum to snorkeling with the sea turtles to exploring the underground caves, I would 10000/10 recommend this excursion to anyone considering this trip and this guide!Written 18 January 2025
- ryannel20250 contributionsFun day! Lots of walking!Very knowledgeable guide. Make sure to eat a hardie breakfast because you won’t eat lunch till 2pm. Bring a Fannie pack and a hatWritten 18 January 2025
- Voyager085113360050 contributionsAncient paradiseEnrique was awesome, lots of knowledge, great English! Perfect weather, amazing photos. Beautiful day!! We really enjoyed the dayWritten 18 January 2025
- evaneliset0 contributionsHighly recommend!We loved our tour with Enrique! We covered a lot of area yet didn’t feel rushed. Everything went smooth and we had so much fun. Unforgettable memories. Highly recommend.Written 18 January 2025
- jessiilene0 contributionsWonderful family friendly tour!From start to finish everything was well organized and prepared! We had a wonderful time learning and exploring! Highly recommend this tour package!Written 18 January 2025
- peatle0 contributionsTotally enjoyable tour with an exemplary and knowledgeable leader.Was very fortunate to choose this Zipline and Cenotes tour from Ocean Tours Mexico for the more than adequate experience it generated. Was even more fortunate to be placed with their wonderful tour guide Darely and driver Ruben. From the very outset, when we boarded the tour bus Darely was a mine of information as to aspects of the tour and what we would be doing that day. Once we were on our way she had a limitless flow of information regarding our experiences to be had, our surroundings and their natural, ecological and historical aspect. Darely’s knowledge of the locality and its significance provided totally adequate answers to any questions asked of her and these were delivered in an ebullient and easily understandable manner. Highly recommend this tour and if you do it good luck in being placed with this great tour leader … thanks Darely and Ruben.tWritten 18 January 2025
- jasminerE7326FI0 contributionsOcean ToursMimi was a great guide for the day! She was very knowledgeable and friendly. Highly recommend doing this tour!!!!!!!!!Written 17 January 2025
- 298nirajj0 contributionsGreat tour of Tulum, Snorkeling, and CenoteWell organized trip, and excellent guide (Enrique) who made each activity enjoyable. Really enjoyed the snorkeling where we saw turtles and rays, and the Cenote. Good value for money.Written 17 January 2025
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5.0
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12
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Abanfam
Carson City, NV9 contributions
Feb 2020 • Couples
We were picked up on time at Playa Del Carmin in a clean van with good air conditioning, & cold bottled water. We were staying in Cozumel and took the 0700 ferry across to Playa del Carmin. If you are reserving on-line, you must select a hotel for pick up, and there was no option for pick up at the ferry terminal, so I had selected a hotel nearby. Then the operator emailed us and said it was not necessary to walk to the hotel but instead just to wait at the entrance to Senior Frogs right outside the ferry terminal which worked great - our guide Rachelle was waiting right there for us! Our total group size was 10 people, 8 French Canadian and us 2 Americans. Rachelle spoke both French and English very well. First stop was the snorkel to see turtles at Akumal Bay. For us, that part of the tour was just average, as it’s crowded, and we had to get in/out of a small boat to ride only about 100 yards to the snorkel area when we could have easily just swam out. BUT, as advertised, we did see several see turtles, and our 2 guides were very focused on safety and keeping the group together. On the ride from Akumal to the Cenote (last 15 mins dirt road very bumpy), we were given a snack of local made empinadas after the snorkel, hot and tasty. The Cenote was AWESOME! We went to both a dry and deep water Cenote. Nice paths, easy walking, (bring bug spray!) then steep steps with good handrails in/out of the Cenotes. We were floating/swimming (easy in life vests) inside of multiple caves with stalagmites and stalactites, straws, & columns, very beautifully lit & unique! our guide was very knowledgeable on the geological formation and history and some of the Mayan rituals. There were bathrooms and changing rooms at both spots. On the way back Playa del Carmin, the photographer Lucho showed all the pictures he had taken - great photography & reasonable price to purchase them on a thumb drive with extra pics they added. Definitely would recommend this tour as great for families and agile seniors (we are ages 62/65). Loved it!
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Titanilla Szabo
23 contributions
Jan 2020
There was another tour operator that bailed on me so I choose this tour the day before the actual program: despite the timing, the operator was great in communicating with me and all the logistics were great. Collin, our guide was awesome in communicating with us in 2 languages and always gave us the details what we needed to know. During the snorkeling we saw 3 turtles and in general enjoyed the program. Despite the fact that the Akumal bay is quite popular, we did not feel crowded, had ample space to swim around and explore. The time spent snorkeling could have been more :)
After that came the snorkeling in the cenote that felt more like a cave. I am a bit claustrophobic but Collin was great, gave me a torch so I felt more secure and could participate in the whole program. We also did a small walking tour where we had a chance to explore the surrounding nature.
It was also a nice extra that we had the chance to buy the pictures that Luco made during the trip.
Overall I would totally recommend the tour :D
After that came the snorkeling in the cenote that felt more like a cave. I am a bit claustrophobic but Collin was great, gave me a torch so I felt more secure and could participate in the whole program. We also did a small walking tour where we had a chance to explore the surrounding nature.
It was also a nice extra that we had the chance to buy the pictures that Luco made during the trip.
Overall I would totally recommend the tour :D
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristen B
2 contributions
Aug 2020 • Family
This is a great tour. There were 9 of us, 4 adults and 5 kids ranging in age from 10-17. We booked a private tour and requested Tlaltemoa (David) because we had him as a guide earlier in the week to swim with whale sharks and loved him. The company was easy to work with and helped us pick the day with the best weather for our availability. The trip from the hotel to Akumal flew by as David kept us entertained with information about sea turtles, the history of the area and the Mayans. We had a great time snorkeling, the ocean was a little choppy and the visibility wasn’t great but David, and our photographer Tony, did a great job finding sea turtles for us to see. David was great with the kids, even pulling our youngest on a life ring when he had a hard time keeping up with the group. In addition to swimming with several turtle we also got to see a sting ray!
The Cenote part of the trip was awesome too. You drive through the jungle for a while to get there and when you step out of the can you feel like Indiana Jones. The cenote was so refreshing after the heat of August in Mexico and David was so knowledgeable about the Cenote explaining how they were formed and pointing out special features. We had a blast exploring the Cenote and the kids loved jumping and diving into the crystal clear water. Highly recommend getting the picture package, Tony did a great job and it was nice not to worry about having a camera. Highly recommend this tour and our guides
The Cenote part of the trip was awesome too. You drive through the jungle for a while to get there and when you step out of the can you feel like Indiana Jones. The cenote was so refreshing after the heat of August in Mexico and David was so knowledgeable about the Cenote explaining how they were formed and pointing out special features. We had a blast exploring the Cenote and the kids loved jumping and diving into the crystal clear water. Highly recommend getting the picture package, Tony did a great job and it was nice not to worry about having a camera. Highly recommend this tour and our guides
Written 28 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca L
2 contributions
Sept 2022
We loved this fun half day trip! that we took on 9/16/22! It was 8 people which gave the tour a semi-private feeling plus our wonderful team of Baltazar (driver), Nadia (guide), Natalia (photographer). We started off early in Akumal and were amongst the first groups there. Natalia, our photographer, did a group/couple/individual photos on the beach before snorkeling to start off the day. Then we were taken out on a small boat and snorkeled our way back to the shore. All the snorkeling equipment was provided. We were able to see a wonderful variety of rock formations, coral reefs, fish, stingrays, and turtles! We then proceeded to explore Xtun cavernas, an underground cenote. This required a pretty extensive drive on a dirt road that we would've never been able to get to if traveling by ourselves. Inside the underground cenote, we were the only group, so it was a very private and peaceful environment. The water was clear and beautiful, and swimming through the caverna was amazing. Then, we had empanadas for lunch and watched a slideshow of photos from the half day. The pictures taken throughout the day were very high quality and quite affordable for the quantity ($40 USD for all digital photos for the day). Everything went smoothly and the entire tour was perfectly designed!
Written 17 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent what a pleasure to read this, we love it and even more we will be glad to have you back.
Written 19 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Withs1
8 contributions
Wow !!!!! What can we say from the start to the finish this was Awesome.
We got picked up at 8.30am bang on time and was offered refreshments on boarding the mini bus.
Claudia was our tour guide on the day she was so pleasant and nice, she never stopped smiling all day. We set off to the Telum Ruins and arrived there 20 mins later. Claudia was very knowledgeable about every part of the ancient Ruins and the mayan tradition.
We stopped for a group photo infront of the Ruins. We was given a snack bag containing pretzels, biscuits and pastie.
We then went to the cenote which was under the ground in caves, the water was very clear and fresh. Claudia's knowledge of the cenote was unbelievable and really interesting.
We jumped into the water and swam and walked through the cave. We saw fruit bats and little fish inside the cave.
We then exited the cenote cave and was seated with lunch where we could pick from 3 choices of fillings rice , pasta and taco's.
Drinks where also provided orange , water or mixed juice.
We then drove 25 mins to the Akumal beach where we got changed and ready for the swim with turtles , we got issued with mask and snorkle, and a bouyancy aid. We then had photos taken by a professional photographer that worked for ocean tours.
We then all boarded a boat for a short 300m ride out to sea where we jumped off into the water. From there we saw fish of all shapes and sizes , then we saw them the best sight ever Turtles big ones and small ones on the sea bed and they came up to breath to which was so close to us.
We got to shore by swimming and it was so easy as you just floated my wife and mum did this which had never done this before and they loved it and glad they did it.
On the ride home the photographer showed us the pictures he had took and they was amazing , we thought at 1st we wasn't going to buy them but $170 was the price for 206 photo's of very high standard honestly they are well worth the price under water shots, modelling photos next to a boat , group photos in the sea and inside the cenote.
Alls left to say is we had a fantastic time and would give it 10/10 Claudia was amazing thankyou so much for a great day.
Total day was 7 hours
We got picked up at 8.30am bang on time and was offered refreshments on boarding the mini bus.
Claudia was our tour guide on the day she was so pleasant and nice, she never stopped smiling all day. We set off to the Telum Ruins and arrived there 20 mins later. Claudia was very knowledgeable about every part of the ancient Ruins and the mayan tradition.
We stopped for a group photo infront of the Ruins. We was given a snack bag containing pretzels, biscuits and pastie.
We then went to the cenote which was under the ground in caves, the water was very clear and fresh. Claudia's knowledge of the cenote was unbelievable and really interesting.
We jumped into the water and swam and walked through the cave. We saw fruit bats and little fish inside the cave.
We then exited the cenote cave and was seated with lunch where we could pick from 3 choices of fillings rice , pasta and taco's.
Drinks where also provided orange , water or mixed juice.
We then drove 25 mins to the Akumal beach where we got changed and ready for the swim with turtles , we got issued with mask and snorkle, and a bouyancy aid. We then had photos taken by a professional photographer that worked for ocean tours.
We then all boarded a boat for a short 300m ride out to sea where we jumped off into the water. From there we saw fish of all shapes and sizes , then we saw them the best sight ever Turtles big ones and small ones on the sea bed and they came up to breath to which was so close to us.
We got to shore by swimming and it was so easy as you just floated my wife and mum did this which had never done this before and they loved it and glad they did it.
On the ride home the photographer showed us the pictures he had took and they was amazing , we thought at 1st we wasn't going to buy them but $170 was the price for 206 photo's of very high standard honestly they are well worth the price under water shots, modelling photos next to a boat , group photos in the sea and inside the cenote.
Alls left to say is we had a fantastic time and would give it 10/10 Claudia was amazing thankyou so much for a great day.
Total day was 7 hours
Written 20 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaylee S
2 contributions
I really enjoyed this excursion, however I have to give the experience one star because I still have not received my pictures after paying $40 for them and sending multiple emails requesting them. My boyfriend and I did the excursion on 1/24 and after seeing the photos decided we wanted to buy them. At the end of the trip we paid $40 cash and received an email receipt which said we would be able to download the pictures within 72 hours. After getting home from our vacation I realized we still had not received our photos. I wasn’t too concerned and figured I may have misspelled my email when giving them my contact info. I sent an email on 2/1 to an email provided on the receipt explaining the situation even including my order number. I did not hear back and on 2/3 I sent another email. I have yet to get a response and now almost a month later have not received my photos after paying $40. I am extremely disappointed and frustrated by this experience. I do hope this is an honest mistake that can get sorted out but I would caution anyone wanting to buy photos to pay with a credit in the event that a similar situation happens to you you are able to at least get your money back. Hoping that this review will be enough to get Ocean Tours attention so they can rectify the situation.
Written 8 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear TripAdvisor community,
We are writing in response to the review left by Kaylee regarding the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya. We would like to apologize for the inconvenience and frustration she experienced regarding the missing photos.
We have made a thorough investigation and found that her emails and photos may have ended up in our spam box. We have taken measures to ensure that this does not happen again in the future.
Kaylee has confirmed she received the photo-package well. We would like to publicly extend our sincerest apologies for this mistake and any frustration it may have caused.
At Ocean Tours, we are committed to providing a positive and memorable experience for all of our guests. If any future guests have any concerns or issues, we encourage them to reach out to us directly (by phone: +529842061444 or toll free 1-855-326-0721 or email: info@oceantoursmexico.com so that we can resolve the matter promptly.
Thank you for taking the time to read our response.
Best regards,
Written 16 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
N V
Columbus, OH6 contributions
Jul 2021 • Family
We had an amazing day snorkeling with turtles in Akumal with ocean tours. We saw three turtles and got close enough to watch them eating and bobbing up for air. We also saw loads of fish, live coral and stingrays. We paid for a private party of 8 which was well worth it as it wasn’t crowded and we had the guides full attention. On that note Chema our guide was amazing. Very knowledgeable about the turtles, conservation, local plant life the history of the area. He obviously loves his job and his dedication showed.
After snorkeling we went to cenotes caves. The caves were beautiful. We had a light lunch before entering the caves were Chema told us all about the Mayan beliefs of the underworld and upperworld and how the stalactites and stalagmites, and tree rooted were all part of the culture. We swam in fresh waters and discovered the caves.
The tour was well worth the money.. also the photos were amazing. We obviously paid extra for the photos but they are memories we will have forever. Excellent quality photos and the photographer captured moments we didn’t know were being photographed.
Overall .. a wonderful day with amazing guides and we made memories to last a lifetime. If you do anything in mexico … do this.. you will not regret it.
After snorkeling we went to cenotes caves. The caves were beautiful. We had a light lunch before entering the caves were Chema told us all about the Mayan beliefs of the underworld and upperworld and how the stalactites and stalagmites, and tree rooted were all part of the culture. We swam in fresh waters and discovered the caves.
The tour was well worth the money.. also the photos were amazing. We obviously paid extra for the photos but they are memories we will have forever. Excellent quality photos and the photographer captured moments we didn’t know were being photographed.
Overall .. a wonderful day with amazing guides and we made memories to last a lifetime. If you do anything in mexico … do this.. you will not regret it.
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon VW
2 contributions
Jul 2021 • Family
Absolutely amazing time. Akumal bay was stunning and we saw several turtles, rays and lots of beautiful fish on the reef. There were 8 of us but paid for 9 to get the private tour- but was definitely worth it. Our guide was Chema who was very knowledgeable about everything, professional and great with the kids in our group. The tour, bay and Cenotes were still enforcing social distancing, mask wearing and there was plenty of sanitizer around until you were in the water so everything was clean and safe. Just when you thought it was worth the money just to snorkel you were then taken to the Cenotes. They literally are breathtaking! Chema again was an amazing guide explaining everything in great detail. (The journey to the Cenotes is a little bumpy so if you get travel sick maybe pack a tablet or too!). Chema also kept a couple of surprises for the end of the tour which everyone loved. Would definitely recommend this tour!
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin R
Milwaukee, WI1 contribution
May 2021 • Couples
My boyfriend and I went on the half day sea turtle and cenote cave tour on a private tour with Xenia, Stefani (photos) and Daniel the driver extraordinaire! I highly recommend a private tour as we had the entire cave to ourselves. I also recommend private as the sea turtle snorkel portion felt much more intimate and you got much longer time observing them in their natural environment. What really made the excursion though was our hosts. Xenia was fantastic! She was so well informed and told us everything we needed to know prior to the excursion as well as throughout. Her excitement is infectious and you can tell she truly loves what she does and I cannot say enough good things about her! Please request her if you plan a day with them! Stefani was also wonderful! So sweet and kind to take pictures and allow us to focus on having a wonderful experience! Daniel was our driver and helped us with everything including equipment, water, and providing help with anything we needed to stay comfortable during the drive. Loved this group and we had such a great time spending the day with them!
Written 16 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are very glad to hear that you enjoyed your experience with us, and we will let or team know how appreciated their work is.
Thank you very much for your kind words, and for taking time to leave such a lovely feedback. We would be more than happy to see you again whenever you visit Mexico once more.
Gracias!
Dario, Ocean Tours Mexico
Written 17 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T_Randle604
Valencia, Spain8 contributions
Dec 2022 • Solo
I took this tour on my very first trip to Mexico on my very first day. The hosts in my resort tried to detour me from going and book something more expensive with the resort since the van was not allowed to enter the property. I nervously went to the entrance, met the guide Rachelle and quickly realized I was in excellent hands!! Our driver Emmanuel was absolutely amazing and our photographer Steffi was so talented. The tour of the cenotes was not only a lot of fun, but Steffi’s knowledge of the history and passion for nature made this experience so educational as well as adventurous. Here we were treated to some delicious empanadas before heading to a beautiful white sandy beach to snorkel with the turtles. We swam for a bit but once we saw these beautiful turtles, it was well worth the effort. Rachelle led us so safely. Steffi truly shone here. I am not sure how she did it but she was on top of every photo moment and caught some of the most hi def photos above and under the water. This experience truly set the bar and actually made other snorkelling tours feel sub par. Thank you all for the life long memories. If you do only one excursion, I highly recommend this tour. Be sure to ask for the team if Rachelle, Steffi and Emmanuel!!!
Written 22 February 2023
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Carl B
Swindon, United Kingdom
Am I able to use my own snorkel instead of the ones provided? I have a snorkel that covers my entire face so no need for a traditional snorkel
Written 23 November 2024
Sorry if this is too late. Did this tour yesterday, the snorkels they provided were fine. Others were wearing the masks you've described so yes you can.
Written 9 December 2024
How long do we spend snorkeling? I am very excited about snorkeling for the first time and seeing sea turtles is a huge dream of mine. I want to spend as much time in the water as possible. What time is pick up from Playa del Carmen and how long does it take to get to Akumal? Is the transportation time included in the tour time or separate?
Written 10 May 2024
Can I bring my own dry bag to your around with all my personal belongings and is the use of personal cameras/phones prohibited. Just trying to see if we’re forced to buy photos from the tour guides bc some excursion enforce that
Written 18 January 2024
You can bring your own camera/phone/GoPro etc. They have no issues with it. But they do have a photographer assigned to the tour. He takes the photos and reviews them at the end of the tour. If you like them, you can buy or decide not to buy.
Written 18 January 2024
Do you provide lockers to lock up our belongings? Or do they stay on the bus?
Written 11 November 2023
Do you provide lockers to lock up our belongings? Or do they stay on the bus?
Written 11 November 2023
Can you bring your phone/underwater camera and take your own pictures?
Written 4 October 2023
Yes, you can bring a GoPro! I wouldn't suggest your phone because it will get wet!
Written 5 October 2023
Hola! Como es la situciacion con el sargazo ahora, es posible hacer snorkeling? Hemos pensado de prenotar para mañana. Gracias! Natalia
Written 2 April 2023
We will be staying at the Iberostar beach resort. Do you pick up there? If so do I choose Riviera maya?
Written 30 March 2023
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