Thank you Noel for the fun snorkeling adventure. My 2 brothers and I had a lot of fun looking at all the fish. You were very helpful and treated my family very well. Grasiaz. Olive, Kodi and Keiff. Happy Birthday. 🥰

Great rainy day activity! Our guide Memo was great! Defiantly recommend you know how to swim before making the trip here.

The Rio Secreto was quite an adventure. We did the Cenote + tour, which included two ziplining experiences and one rappel experience., as well as a short bike ride and hike. I deducted a star because it was not clear (at least to me) that the water level in a couple of spots in the cave is deep and requires one to swim or float a short distance. This was not an issue for most of our group. However, I experienced much anxiety when suddenly, my feet no longer touched the floor of the cave, as I am not a good swimmer. Also, be aware that some of the rocks on the cave floor are uneven, and some are jagged. I strongly recommend you opt for "Walking Stick." Again, most of those in my group did not have any problems with the suddenly deeper water. This was a personal issue. The meal after the tour was very good. The photographer's photos taken in the cave were available for purchase for 100 USD. I recommend this excursion. The unique and rare formations in the cave are worth seeing.

We just returned from our trip to Playa. I don't normally write reviews, but this tour was quite special. The cave/river tour was amazing with a refreshing underwater river with "living" stalagities every where you looked. The trip also included a nice meal and ended the day at the Mayan ruins in Tulum. Special shout out to our guide Tianara who made the experience even better. I have already recommend her to friends visiting this week The only negative is the price they charge for pictures (and cameras are prohibited). I couldn't bring myself to pay what they were asking.

this place is over rated, their show is worth only for $30 to $40. they keep selling ticket more than the capacity. you will not even have a space to stand. domestic drinks are printed in the ticket but very hard to get from them. they only serve the vip pass tickets. show was very basic, the space for performance was very tiny. looks like a amateur show. incase of an emergency guests can't exit this place.. try other clubs in the city.

This was one of the best Tours I've done. Our tour guide was Tainara, and she was awesome. She was very knowledgeable about the caves and the crystals that grow there. She made me feel at ease as I am very clumsy and she caught me as I stumbled a few times on the rocks. They also provided a Mayan lunch which was really tasty. I would recommend to anyone that is in the area and wants to try something different.

Tainara was amazing!!!!! 🤩 she explained the formations so well and we felt like VIP’s. Highly recommend!!! Jair the photographer was terrific!!!! Pictures came out great!!! Overall a great experience 10/10

An unbelievable journey down an underwater river/cave system. It's worth every penny, totally recommend. I can't wait to go back gain on my next visit to Quintana Roo!

A life affirming experience for this 70 year old! Our guide, Tainara, was a fabulous leader and communicator! Very enthusiastic, constantly attentive and sensitive to our abilities , encouraging us safely to have one of the most amazing experiences of my life!

Okay, this is an excursion that you do NOT want to miss. I traveled to Mexico for work and the ONLY thing I wanted to do for myself was see the Mayan ruins in Tulum - so when presented with Rio Secreto at the hotel I stayed at (Hilton Mar Caribe!) and they offered me an all-day (6:55am-5:00pm) trip that gave me an added bonus of SWIMMING INSIDE A CAVE, I elected to go for it! Now, I am traveled solo, but it wasn’t even an issue. I woke up and caught the beginning of the sunrise over Cancun, then headed toward the front of the resort to meet the driver. A sprinter van pulled up, and Cesar greeted me with a smile and asked to see my ticket. We traveled to three other hotels to pick up a couple of families (no small children in my tour group, but definitely a baby or two as we went on!) and a couple of couples. Cesar was knowledgeable about the land, jovial, friendly, played good music, and paid excellent attention to the road. He was such an accommodating driver and I’m grateful to have met him! We stopped at a gas station after about 45 minutes or an hour to allow anyone on board to use the restroom, and I purchased a bottle of water. When we got to Rio Secreto, we met Tainara - our tour guide. All smiles and bouncy personality, she prepared us for what was to come: she taught us about respecting the space we were about to enter, she was playful and thoughtful, and kept close watch over the elders in our group. First, we put on our required water shoes and swimsuits, then locked our belongings in a locker that we received a lock and key for: our clothes, phones, cameras, and other valuables went into the locker. Next, we took a shower that drew water directly from the cave and used that as a basis to determine who would be more comfortable in a wetsuit. (I elected to have one!) The wetsuit was relatively easy to put on, and had a long string you can use if you’re traveling solo! What a relief! At this point, you are given a hardhat with a light affixed and a life vest that Tainara ensured fit each of us the right way. Here, we met Lareidis - our photographer for the cave experience. He took wonderful photos (yes, we bought them!) throughout the duration, assisted us as the ground became more difficult to navigate, and also helped get someone back to surface when she realized that an underground cave filled with water really wasn’t her idea of fun! Let’s backtrack though - before entering the cave, we were invited to participate in a ceremony by a Mayan elder who blessed us from wherever we came, and invited safety on our journey. What a beautiful place! It was living art, and my goodness I was so thrilled with how excited Tainara was as she led us through the environment. I had the most amazing journey and experience - we swam together, played a little bit, meditated, and learned about the life underground. As we had many in our party who weren’t fluent in Spanish, she spoke fluently in English and honored us with Spanish when someone spoke Spanish to her. There were a couple of cenotes in the cave, which were such a holy feeling to witness. The grounds are kept well preserved - it’s literally swimming inside a natural history museum! Each time one of our group elders needed extra assistance, either of our guides stepped in without even being asked! It felt like the reverence that was due to the place of worship was greatly honored and it was such a pleasure to have this experience. I will definitely be bringing people back as much as I can! When we finished the cave system, I had 10 new friends, I swear! We trekked back to the starting point and then got back into the clothes we started in, depositing the borrowed lock and key, water shoes, wetsuit, and life vests. Time for buffet! We started with a shot of traditional Mayan alcoholic drink - shoot it! It was reminiscent of anise and very, very good! What interesting dishes and fresh Jamaica tea! We got to view the photos and had the remaining 25 minutes before disembarking for Tulum! Once back inside the van, we drove for 45 minutes and some napped and some stayed awake - most importantly, our driver from before - Cesar! Two hours was the time allotment for the Mayan ruins - and again, here Tamara stood out - she gave us so much juicy information about the culture, the collapse, the disappearance of, and the gods of the Mayans. She knew about their foods, drinks, animals, planting seasons, and had some of her own curiosities that haven’t ever been answered - why seven fingers? She showed us photos of what the ruins would have looked like in the 1200’s - what exquisite beauty! I had no idea and I am so glad that I took a chance. Anywho… I’m sure that if you have read this far, you’re going to go on your own journey here - one of the BEST decisions you will make in your lifetime. Words of advice: eat before you go! This is hard work! If you decide that it isn’t for you, be brave and speak up! There is no shame in deciding that you cannot continue! Take pictures at the ruins - I am sure that with the continued hurricanes, they won’t be here forever. Bug spray and sunblock are good friends of yours. Get rid of the plastic water bottles - they aren’t allowed in Tulum! No, you can’t bring a tripod, I •tried• You can bring a camera though! Please tip your driver, guide, and food helpers, consider leaving a review. They survive on tourists!

Everyone at this place was top notch. It’s very affordable. I took an Uber from my resort but had to have them schedule a van for the return ride because there was no Uber connection available. Pepe was our guide and he was amazing!! We had small children and one handicapped individual in our group which he handled so eloquently that everyone was super happy at the end. The cave itself is unreal!! Be prepared to pay for pics. I am not usually the one to buy pics from a trip but these came out so beautiful I purchased the entire package!! It’s a one of a kind adventure that everyone will remember for the rest of their natural life. Thank you Pepe for such a wonderful experience!!

This place is amazing.l The whole experience is well organized, starting with the fee parking (if you come by car), and accessible by public transportation. We came by taxi, which is not cheap if you are staying in a hotel as they are very organized in unions and have a fixed price for tourists. Check the various sites offering the tours as pricing varies, and sometimes with the available promo codes you can get a lower price than the on site ticket price. The price of the ticket includes all the equipment needed: water shoes, wet suit, helmet, head lamp, cane (yes, you want to take the cane with you even if you are fit). Once you check in and assigned a tour guide (depending on group size and the speaking language), you get on a minivan transfer about 3 miles away to the start point. You enter the underground river with your group, and the site is so huge that you don't meet or mingle with the other groups. Our group was just 2 couples including us, the guide and a photographer, so it felt like a private tour. The underground scenery is unbelievably beautiful, the guide is very knowledgeable and helpful and points to various formations, give an explanation of the geological and historical facts. Overall I highly recommend this trip if you are a nature lover. At the end of the trip ~ 2 hours, you are taken back by van to the start point, where you return the equipment and get your personal stuff (free lockers with locks included), and then served lunch. If your ticket includes transportation you will be then taken back to your hotel. There is also taxi services available on site. Cons: You are asked at the start NOT to take your phone or camera. I believe it is a liability issue, so if you don't ask you may take it at your own risk. The photographer that comes with the group takes many pictures along the way in specific spots, and at the end of the tour you can view the pictures on a desktop display. And here is the catch. You can buy the pictures $15 each or pay $120 for all the pictures. For a ticket that costs $85 per person (without transportation, which is extra depending on where you are coming from), it is a rip off. There is no justification to charge that much for digital pictures that have $0 cost to process. It leaves you with a very bad taste at the end of an amazing experience. I would have given it a 5 star if it wasn’t for the pictures issue. Overall recommended.

This was a beautiful and Amazing experience. We loved it , so beautiful and calm. Tour guide and photographer were the best. Highly recommend. Pictures were a bit pricey but it was worth the memories.

Our family of 10 did this last week and it was absolutely incredible! Started with Tulum then to Rio Secreto. Our guide Ambar Marina was excellent! Very knowledgeable and personable. I'd recommend this tour to anyone.

The Secret River Cave excursion in Mexico was an absolute blast! Our guides, Addie and Manuel, were fantastic, offering a perfect mix of fun and knowledge that made the experience even more enjoyable. The group sizes were ideal—about 8 people—so it never felt crowded. Upon arrival, we were equipped with everything we needed: a shortie wet suit, a helmet fitted with a light, water shoes, a life jacket, and even an optional walking stick for those who preferred it. These provisions were essential for navigating the cave's terrain safely and comfortably. After a fascinating Mayan blessing, the real adventure begins. Yes, this excursion is physically active, and you’ll be in the cave for a couple of hours, but it’s definitely manageable. I was hesitant after reading some stern reviews, especially since I’m older and out of shape, but I’m so glad I went! It’s worth pushing yourself because the experience is unforgettable. If you're looking for an exciting, unique adventure in Mexico, this is a must-do! The buffet lunch at the end of our expedition was delicious—photographs of the excursions were personalized and available at the lunch location. Brace yourself they are pricey but worth the memory. Overall, the Secret River excursion exceeded all expectations. It's an unforgettable opportunity to witness Mexico's hidden treasures firsthand, making it a must-do for anyone seeking adventure and natural beauty in equal measure.