Taxco and Cuernavaca from Mexico City
4
Taxco and Cuernavaca from Mexico City
By Discova Americas
About
Discover two magical Mexican cities without the hassle of arranging transportation or staying overnight. This guided tour from Mexico City takes you first to Cuernavaca, whose balmy weather gives it the nicknames 'the City of Eternal Spring,’ before visiting Taxco, known as the ‘silver city,’ where you’ll see the grand church of Santa Prisca and walk along cobblestone streets.
Ages 0-99
Duration: 10h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More
Highlights
- Explore Taxco and Cuernavaca on a day trip from Mexico City
- Hassle-free pickup and drop-off from select Mexico City hotels
- Explore Cuernavaca, known for its tranquil atmosphere and balmy climate
- Discover the cobblestone streets and picturesque buildings of Taxco
- Professional and bilingual tour guide
- Air-conditioned vehicle
- Pickup and drop-off from most downtown Mexico City, Reforma and Polanco hotels included
What's not included- Gratuities
- Food and drinks, unless specified
- Start:Multiple pickup locations offered.Pickup details
- If your hotel is located outside of downtown Mexico City, please call Olympus Tours at least 48 hours before your tour to confirm your exact meeting location and departure time.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 2895MEX8
- Confirmation will be received at time of booking
- Note: The duration of this tour may vary due to traffic and/or weather conditions
- Important: Itinerary is subject to change during holidays and special occasions. Please kindly contact the local tour operator for information and confirmation
- After september 19 th of 2017, many buildings are being restored, both catedrals, the one in cuernavaca and the Santa Prisca in Taxco are not the exception, works are done by small areas to not to affect tourist from visiting this beautiful buildings, in case that one part is closed, other are open for you to enjoy the visit.
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 2895MEX8
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- KLL90 contributionsDON’T USE DISCOVAWe used Discova for a private shuttle from the airport to the Hilton in Playa Del Carmen and then we had the shuttle booked for our return trip to the airport a week later. Too bad the shuttle never showed up. Scheduled to get us at 8:25 am. At just before 9:00 am I went to the desk to ask them where our shuttle was (after the bell boys had already called them once). They called the driver and claimed he was minutes away. A half hour later the shuttle driver had not arrived to pick us up yet. So thanks to the Hilton employees at the door we got a taxi!! Let’s not forget our transport was prepaid for!! So instead we had a private taxi ride, which cost us less than what the non existent shuttle service charged us. We made it to the airport in time thankfully. Fast forward a day. We have called the Hilton and were told we would need to wait for them to confirm our driver never showed up to get us. Then another 7-10 days before we might see a refund! This is not what I would have expected from a resort like this. And mind you the booking is under a DIAMOND Hilton member! #shuttlescostmore #noshow #waitingforhiltontostepupWritten 15 March 2024
- Laura S0 contributionsInexperienced driver without gps and packed vans with carsick passengers — not luxuryWe used Discova to book transport from Playa del Carmen to Cancun for a “luxury” catamaran trip. What a disaster. On the way there, we were the last to be picked up in a completely full 18 person van. My partner and I were separated: he in the front, and I was shoved in the very back in a seat that barely fit an average adult female, pressed up against another family. They then proceeded to get car sick around me. (No bags available from the driver.) At least this driver was safe and efficient. On the way back we should’ve known not to get on the shuttle because the guy was 15min late and proceeded to drive 5 mph, stalling out the van occasionally and having to restart it. He had no gps and barely knew where to go. Once I realized he was circling blocks we had to step in to help. We wasted 30 min circling Cancun in building traffic for one hotel drop off…. 1.5 hours later we finally made it to playa del Carmen where we had to guide him block by block to the hotel he said he knew how to get to but was driving further away from. When we asked him to take us to Hilton, he stopped at a gas station and said, you want to buy something? We had to take our phone with us so I have no idea if the last family on the van ever made it home. The driver refused to admit he was lost and told us it was his first day. He needs more training or to be fired. Discova: this was the 12/22 “luxury” catamaran trip. The funniest part was, my partner had my engagement ring in his pocket the whole time thinking he might propose at the island. The transport set a bad tone for the day and made me feel sick, so he waited till the next morning to propose. At least it’s now a funny story how bad this experience was.Written 27 December 2023
- Curious055309441600 contributionsUsed Nacho fron Cancun Airport to our resort and back. Awesome service. Very communicative. On Time. Good Price! DefinitUsed Nacho fron Cancun Airport to our resort and back. Awesome service. Very communicative. On Time. Good Price! Definitely recommend Nacho for your transportation.Written 17 November 2023
- NAndy460 contributionsZero responsibility and accountabilityBooking was easy, representative was very helpful. Booked the dinner cruise excursion and was notified that transportation fee was extra? Which we paid for. Fast forward to event night - we were picked up at the resort, and dropped off at the marina, as routine. However, after the event, our transportation driver had abandoned us, and was not with the other transporation back. We spoke with the rest of the transportation vehicles, to which they said we were not on their list. Eventually, we convinced a driver (through a large tip) to drop us off at our resort. I would imagine that this is due to compassion, as we were alone after dark in a foreign country, with zero sense on how to get back on our own. Spoke with the hotel representative the next day about the situation, and at first, tried to make an excuse that we did not pay for the transportation. After showing him our receipt indicating that pickup is at the hotel (clearly he was outright lying to us), he changed his story entirely and said "well you made it back now so there is nothing to worry about". This situation was handled extremely poorly by the third party company. If you are reading this review, this is your sign to NOT book with Discova, and to instead look at another company who will own up to their mistakes rather than lying and accusing their customers. As a quick recap - DO NOT USE DISCOVA TO BOOK ANY EXCURSIONS WHILE ON FOREIGN TRAVEL.Written 15 November 2023
- sajure10 contributionsDo not use Discova in Hyatt Ziva!We used Discova services in Hyatt Ziva hotel in Cancun and we feel it’s a scam. We found several different options available online which were much cheaper and from our experience now, far better, but we trusted that a provider in a five star hotel should be worth the extra money. We were very sorry to soon find out how wrong we were.. The van used for a private tour costing more than a grand for a day (if not a luxury SUV which most providers and this same company use) and for the 5 star hotel should be new or almost new and not a 20 year old rusted vehicle which does not belong to the road anymore. The van was also very dirty and we felt very unsafe on the road, especially since children were with us. This is totally unacceptable for the clients that they serve in a 5 star hotel! About the tour guide, although at the end he seemed nicer in the beginning his attitude was very strange - for the first two hours he slept and he told us that he will start to speak only after we get closer to site. Also the visit to a Mayan shop is not suitable for a private tour, since the only intention was to sell us something! The food that they provided was also not worth a stop! The only reply from the provider was that they are sorry! The whole thing feels like a real scam inside a 5-star hotel!Written 31 October 2023
- M4705OZkatherinem0 contributionsDo not use for excursionsDo not use. Booked from Alex at Hilton Playa Del Carmen. They have a 3 for 2 deal. Our last excursion was on Thursday, they neglected to tell us it was cancelled because of the wind. We were left standing outside the front of the hotel waiting and it wasn’t until we asked at the desk what was going on that they said oh it’s cancelled. Alex was meant to give us a voucher to use when we return but we haven’t heard from him since.Written 29 October 2023
- philipmG353NM0 contributionsGreat transportation for familys and babys/kidsFirst time using an airport transfer. We booked it directly through our hotel Hyatt Ziva in Cancun. Staff were punctual, polite and helpful with our luggage. Had baby and child seats arranged in the car prior to picking us up.Written 27 August 2023
- Nomad585232308870 contributionsDaniel Ernesto Alvarez, Discova AgentDaniel Ernesto Alvarez was very helpful, attentive and professional….Thanks to his recommendations we had a lot of fun there. Do not hesitate to reach him out when you get Hyatt Ziva Cancun…Thanks one more time..Written 22 August 2023
- nikkilJ7434DQ0 contributionsBeware of Discova!!! At least if you want peace of mind!If I could give them a 0 star I would. We came to Cancun for a wedding. Discova was selected as our transport through Liberty Travel who I primarily place the blame on. Why work with a company that conducts itself this way is absurd to me. Transport there was alright. The space is tight and the ride is bumpy like they didn’t have shocks. Our trip was about 2 hours. The bride told us that we could book an excursion through Discova however they never answered our phone calls, text messages, etc so we ended up working with Amstar and they were amazing and so efficient. Work with Amstar!!! Then our transport back was the problem. We did our best to contact them within 24 hours that our flight was delayed and to delay our transport. They never answered. We went there anyway even though we’d be incredibly early for our flight and they weren’t there and are now claiming to liberty travel that we were a no show and that they tried calling us. We were then told by Liberty customer service that we’d be able to take another shuttle. We waited on hold with Liberty for 36 minutes because Discova kept hanging up on their poor representative. When the shuttle came we were told we couldn’t board. We were then told by Herber via the phone that we’d be able to get a reimbursement through Liberty Travel if we take a cab. Like idiots we listened to him. He told us “you should pay for a taxi to ensure you make your flight and handle the reimbursement part later” which is what we did. We paid $133 for a cab and are now being told that we cannot be reimbursed. And so now I want to warn as many people as possible so that they don’t have to go through the same headache. Do not use Discova for anything. Do not use them for transport. Do not use them for excursions. Do not use them for anything. Especially not in Cancun! Do not work with Herber because he is a liar and a horrible human being. Do not email Discova customer service because they are completely useless. I urge you to reconsider and use Amstar or any other transport method. If Liberty Travel offers you transport through them, just book transport somewhere else. It’s not worth it. They’re not professionals. They’re crooks.Written 15 August 2023
- THay340 contributionsAwesome excursion serviceI checked in the Hyatt Ziva Cancun on Friday 8-11-2023, a day behind my family. Since we didnt have much time to do alot I went to explore excursion when I met Daniel Ernesto Alvarez. He was very knowledgeable and very patient with all the questions I had.. He was very polite he even check in on me several time to ensure I had my confirmation and to see how did we enjoy your trip.. If ever at the Hyatts Ziva Cancun, check him out.. Awesome serviceWritten 14 August 2023
- mingruib0 contributionsHassle free serviceBest service ever! We stayed at Hyatt Ziva and booked tubing with them 3 times. Daniel Ernesto Alvarez helped us with hassle free and we enjoyed it a lot. The last one was 9am, 2 hours before our hotel checkout. Initially we were told the earliest one was 930 so we couldn’t make it. Danial heard my kids were pretty disappointed they can’t do it so he called manager and finally got a spot for us at 9! Amazing! Although it was cancelled last minute due to weather, Daniel also helped us to handle the refund. 5 star service and we will definitely come back again.Written 13 August 2023
- 974JamesH9740 contributionsReliable TransportationWe've used this company before and we are very happy with their service. We normally book them to meet us at Cancun airport and take us to the Hyatt Ziva. We then book the return. They are very friendly, vans are clean and comfortable. We usually have a group of 4 adults and 3 kids and they provide kid and booster seats. The rate is for a van that holds 10 with luggage so it is a great deal for a group of 7.Written 6 August 2023
- JasonH232670 contributionsWonderful Activities for our FamilyDuring our stay at Hyatt Ziva in Cancun, Jorge Hernandez helped us to find and book 3 days of wonderful activities. Jorge took time to understand our family likes and dislikes and then connected us to wonderful outings including a Tulum package, offshore fishing and snorkeling. If you are staying at Hyatt Ziva in Cancun make it a point to visit the Discova office and ask for Jorge. He will take good care of you.Written 31 July 2023
- I1392HImichaelb0 contributionsHorrible experience with discovaDo not use discova. Booked a private car and checked three days before departure to make sure was set up and still could not arrive on time! Went to the discova desk and Francisco (Hyatt Ziva) told us to just wait they usually take a little longer. He did absolutely nothing to help or make sure our ride was going to be here. Why do you have set pick up times then? Had to go thru the hotel management to try and get ahold of discova. Will never use this company again and have been to Cabo 7 years.Written 8 July 2023
- cliffandmichelle0 contributionsExcellent service for airport transfersWe used this service for airport transfers from Cancun International to Playa del Carmen and back. The service was easy to find amidst the chaos exiting the airport thanks to a large sign. Exiting Cancun International can be quite overwhelming, but once we connected with Discova, we were set. Our drivers, Moses and Roberto, were friendly, punctual, and accommodating. We will definitely book with them again in the future for airport transfers.Written 1 July 2023
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PuertoRicoMickey
Puerto Rico35 contributions
Apr 2019
Cuernavaca not so interesting. I would skip this town, however, Taxco is a nice place to visit, the cathedral is on top of the city, streets are steep and narrow. the plaza is very nice. a must see.
Written 3 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kandb17
Calgary, Canada207 contributions
Jun 2018
Hired car/driver instead of bus. More expensive but got to do more things faster and stop along the way. Great caves been Cuern and Taco. Both cities great for walking in apart from the vertical slope of Taco of course. Architecture fantastic. Suppose would be good to stay night in each for the lights. In Taco take taxi to Christ Church way at top - fantastic view and drive up and back is wild.
Written 1 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Morales451
5 contributions
Oct 2017 • Couples
My fiance and I had a horrible experience:
We arrive at one of the cities were we are able to look around and meet up after an hour. The tour guide told use to meet near the plaza of the city. We arrive 15 minutes earlier and waited there for 30 minutes past the time he said. He was nowhere to be seen. Turns out, he and the group that was near him all went to the vehicle. We were scared that we were left behind. We had to ask the locals if they knew the name or phone number of the guide but they had no idea. We called the company so that they can call the guide but they said that the dont keep track of who the guide is. We literally had to run by ourselves 10 minutes down towards the van. about 5 minutes in, we see the guide and we tell him that we where at the spot he pointed at. He said that he didn't see us. HORRIBLE EXPERIENCE
We arrive at one of the cities were we are able to look around and meet up after an hour. The tour guide told use to meet near the plaza of the city. We arrive 15 minutes earlier and waited there for 30 minutes past the time he said. He was nowhere to be seen. Turns out, he and the group that was near him all went to the vehicle. We were scared that we were left behind. We had to ask the locals if they knew the name or phone number of the guide but they had no idea. We called the company so that they can call the guide but they said that the dont keep track of who the guide is. We literally had to run by ourselves 10 minutes down towards the van. about 5 minutes in, we see the guide and we tell him that we where at the spot he pointed at. He said that he didn't see us. HORRIBLE EXPERIENCE
Written 23 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon
We are truly sorry to hear that the experience you had wasn't what you expected, we would like to give the proper follow up to this case, please contact us at customerservice@olympus-tours.com so we can find the way to fix this matter.
Best Regards
Written 23 April 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kiefer C
Toronto, Canada28 contributions
This was one of the best day trips of my life. For a reasonable price, we got to see and do so much. Cuernavaca and Taxco are must-visit towns that anyone who is visiting Mexico City must add on their list. Astoundingly beautiful and authentic, you will never forget your time here. Tour guide was fun and enjoyable to listen to, very skilled at English as well.
Do yourself a favor and book this amazing tour!
Do yourself a favor and book this amazing tour!
Written 16 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kiefer
Thank you very much for your feedback, we will keep doing our best to accomplish and exceed our client's expectations.
Please do not hesitate to contact us whenever you come back to Mexico, we will be more than glad to assist you with your trip.
Best Regards
Written 17 April 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mariana C
Santiago, Chile21 contributions
Hola,
Somos un grupo de 6 personas. Necesito saber si el tour es privado para nosotros o con mas gente.
Ademas necesito saber en que vehículo se podria hacer el dia jueves 27
Y finalmente necesito saber si la eecogida tambien incluye hoteles de Coyoacán.
Muchas gracias