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Frontier Airlines


9,146 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,146 Reviews from our TripAdvisor Community

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9,146 reviews from our community

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Showing 9,035: English reviews
1 review
Reviewed today
NEW
via mobile

Just flew to Denver for the the weekend. I have heard some not so great things about Frontier so I was a little nervous but could not beat the price for a nonstop flight ($75 one way). My flight took off on time, arrived early and had an amazing crew. No, there are no bells and whistles (like WiFi), but...

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Domestic Economy Grand Rapids - Denver

Helpful?
Thank Stephanie J
Rolfe, Iowa
Level 3 Contributor
20 reviews
1 helpful vote
Reviewed today
NEW

Frontier airlines fly out of Sioux Falls and I reach my destination in a little over an hour- Denver, Co. For a short flight who needs the luxury of free snacks and drinks. I like the price! I don't select a seat and I don't check a bag. Bring what fits under the seat and you're set to go! And,...

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Domestic Economy Sioux Falls - Denver

Helpful?
Thank denisewasko
Chicago, Illinois
Level 4 Contributor
25 reviews
14 helpful votes
Reviewed today
NEW

The Good: - Very cheap flight The bad: - Small seats that don't recline - Have to pay extra to pick seat - Have to pay extra to have carry on - Only provide water for free (soda, juice, snacks, etc costs extra) - No inflight entertainment Tip - Frontier is in the International terminal (5) at O'Hare

Domestic Economy Chicago - Las Vegas
Helpful?
Thank Jeffrey G
1 review
Reviewed yesterday
NEW
via mobile

My husband and I booked a round trip flight at $67 each for our honeymoon. It seemed great except you have to pay quite a bit for carry on items and checked bags. Not to mention if you are traveling with another person you have to pay for an assigned seat. 25 for a regular uncomfortable seat and 48 for...

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Domestic Economy Ontario - Orlando

Helpful?
Thank rosellajd
Brisbane, Australia
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Frontier has been my go to airline because of the prices. But after several bad experiences, I am DONE. Most of my flights have been delayed for hours, with little or no notice...usually because things break on the airplane before we leave (air conditioner, wheels, etc). There's been a few instances where they've boarded everyone and made us sit there...

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Domestic Economy Philadelphia - Denver

Helpful?
1 Thank gwol2016
Texas City, Texas
1 review
Reviewed yesterday
NEW

Today my flight was cancelled because airplane was spitting out flames on the tarmac. Let that sit for a second. The plane was so close to self-destruction have just flown in from another airport with such severe mechanical issues that they had to cancel a flight (with no delay pending mind you) because of spewing flames. Would you ever want...

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Domestic Economy Austin - Cleveland

Helpful?
Thank holyrollerbaby
Level 4 Contributor
37 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Although the plane took off on time and the plane actually made it to Las Vegas , the striped down bare minimum program offered by Frontier is about the same price as comparable airlines when you factor in paying for a real seat and paying for luggage. Value?

Domestic Economy Cleveland - Las Vegas
Helpful?
Thank David W
Painesville, Ohio
Level 5 Contributor
74 reviews
11 helpful votes
Reviewed yesterday
NEW

well we are flying on 12-26 to Vegas and I found the ticket price right excited about it 2 months from now

Domestic Economy Cleveland - Las Vegas
Helpful?
Thank traveler669
1 review
Reviewed yesterday
NEW
via mobile

They cancelled my flight last minute with literally no warning or notification. They waited till I got to the airport to hand me a slip of paper. No one was willing to help me or reimburse me. I will never fly with Frontier again. If zero was an option, that's what I'd rate them.

Domestic Economy Atlanta - Austin
Helpful?
Thank Yasmin W
1 review
Reviewed yesterday
NEW
via mobile

On Sept 7, after 3 delays, my flight from Austin to Louisville was canceled. A paper was given to me explaining my options. The better of the 2 not so good options was to book with another airline, which would cost me out of pocket, until a reimursement check up to $400 would be sent in the mail. My ticket...

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Domestic Economy Austin - Louisville

Helpful?
Thank Coastal311940
See travel tips for airlines
“Purchase your tickets early, Pay for your seats and smile.”
landonstovall, 17 Oct 2018 | Read review
“I'm actually not sure what the date of this flight was but it was fairly early spring of this year.”
mbartelme1, 17 Oct 2018 | Read review
“Do not use them if you have a time constraint.”
seanmccaffery, 17 Oct 2018 | Read review
“Don't be picky and expect first class service with amenities.”
barryj574, 17 Oct 2018 | Read review
“travel with another airline”
784leannem, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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