We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

Air India Express

Headquarters: Air india Express Building, Gandhi Square, D. H. Road, Kochi (Cochin) India 682 016
Overview
2.0823 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Air India Express
Headquarters: Air india Express Building, Gandhi Square, D. H. Road, Kochi (Cochin) India 682 016

Airline Summary

Air India Express (IX) is the low-cost carrier that is a subsidiary of Air India. It operates all-Economy Class flights. Air India Express flies primarily from the Indian state of Kerala, where it has three operating bases, as well as the states of Tamil Nadu and Karnataka. Destinations include cities within India, as well as airports elsewhere in Asia, including the Middle East. In total, the airline flies to about 30 destinations. The airline is known for its aircraft livery, each of which sports a unique tail design that illustrates some aspect of Indian culture, history or tradition.
Read more
823Reviews
144Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 73
  • 116
  • 102
  • 74
  • 458
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Compass23633057235 wrote a review 11 Jul
1 contribution
New Delhi - Bhubaneswar
Domestic
All passengers onboarded and it was boiling hot inside and for some reason the staff were trying to convince that after the flight take off AC will work. Thats not the case normally in other flights. There are senior citizens and many small children in the flight.
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Travel53648503405 wrote a review 11 Jul
1 contribution
New Delhi - Bengaluru
Domestic
Flight didnt take off due to technical fault, Now company is saying it took off and we cannot give refund. Doing fraud with the passengers and taking thier hard money. Never take this flight.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
anoop n wrote a review 10 Jul
Bengaluru, India13 contributions
Gwalior - Mumbai
Domestic
Very bad experience. They take delays as it is bound to happen in India. No wonder they are worst in all aspect. For any time led travels don't even think of Air India Express
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Dream28948595504 wrote a review 10 Jul
1 contribution
Kozhikode - Surat
Domestic
They never following there schedule &last minute cancelling the flight. Dont select airindia express. Customer care people are also not responding
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Voyage49044227677 wrote a review 8 Jul
1 contribution
New Delhi - Kochi (Cochin)
Domestic
The Airlines cancelled the flight at the last minute...the next alternate flight was 12 hours later...it is very disappointing client service....writing this review so that YOU DON'T EVER BOOK ON THIS AIRLINE. I for one would NEVER after this experience.
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Road50464706675 wrote a tip 12 Jul
"Max try to don’t come this flight "
avatar-image
Travel53648503405 wrote a tip 11 Jul
"Never take this flight."
avatar-image
Voyage49044227677 wrote a tip 8 Jul
"Don't ever book on Air India Express, if you want to save yourself unnecessary anxiety and loss of money!"
avatar-image
Explorer51024175503 wrote a tip 7 Jul
"Don't travel in this airline nd if u have a baby thn a big no.."
avatar-image
Dream57798375102 wrote a tip 5 Jul
"DO NOT BOOK AIR INDIA EXPRESS. AGAIN. DO NOT BOOK. IN BOLD LETTERS I AM SAYING. OTHER WISE YOU WILL REGRET IT LATER ON. "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Air India Express

Search flights

ReturnOne-WayMulti-city