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Vueling Airlines


15,406 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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15,406 Reviews from our TripAdvisor Community

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15,406 reviews from our community

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Showing 4,055: English reviews
Level 2 Contributor
4 reviews
Reviewed today
NEW
via mobile

BCN-OLY First, no clear instruction from ground staff. Unfriendly, unhelpful, rude, unprofessional. Second, they didn’t send my checked in luggage to Paris with me! The ground handling said they will deliver the luggage to me at 12-2am (midnight) to hotel. I waited at the hotel lobby til 3am, nothing!no calls no emails no luggage. All my clothes, bath staff are...

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Europe Economy Barcelona - Paris

Helpful?
Thank Giggle Eliss C
Hong Kong, China
2 reviews
Reviewed today
NEW
via mobile

Very rude staff at the checkin counter. Horrible service. We received two emails that the flight was delayed for 2 hours and we therefore arrived at the airport later than we originally planned. At the checkin, we were blamed for arriving late, and were refused to check in our luggage. Did not waste time to argue. Never using again no...

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Europe Economy Barcelona - London

Helpful?
Thank Wilson L
Horsham, England, United Kingdom
Level 4 Contributor
24 reviews
26 helpful votes
Reviewed today
NEW
via mobile

Thinking that this airline was Linked to BA I paid the extra to travel with them ...... easyJet / Norwegian all £50 cheaper - dreadful set up at checkin - staff slow , no direction from anyone - no updates - Emergancy calls going out to the massive queues for people who were going to miss flights - eventually staff...

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Europe Economy London - Barcelona

Helpful?
Thank out_out0201
1 review
2 helpful votes
Reviewed yesterday
NEW
via mobile

Their commercial should be something along the lines :” If you wish to have your day ruined choose Vueling. We will make sure your flight will have at least 3h delay so that you enjoy your time spent in the airport. At your arrival you’ll be wondering where are your luggages, but worry not they are not yet in the...

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Europe Economy Barcelona - Bucharest

Helpful?
2 Thank Andreea B
Dubai, United Arab Emirates
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

Can’t really explain how bad this airline is.. it might a seem a couple of levels above cheap flights and that what made me consider it instead of other cheaper flights..but please don’t fall in this trap! Flight delays beyond 5 hours, deceiving updates, a scam on the baggage check, literally nothing but mediocre and inhuman service.. avoid!

Domestic Economy Barcelona - Palma de Mallorca
Helpful?
1 Thank jadayelomar
London, United Kingdom
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Firstly the company cancelled our flights from Luton which was closer to home, but then changed location to London Gatwick which is another 3 hours journey for us. They then ignored any request to support travel, even though at first offered and then refused because I accepted Gatwick flights. I had no other choice. Then flight delayed going out for...

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Europe Economy London - Barcelona

Helpful?
Thank Simonhy
1 review
Reviewed yesterday
NEW
via mobile

Delayed by 4.5 hours in the way to our holiday and we were told nothing about a delay on the way back and have been in the queue for over an hour already without being told anything. Terrible service, CUSTOMERS BEWARE.

Europe Economy London - Barcelona
Helpful?
Thank Pablo A
Level 3 Contributor
8 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

I’ve used this airline plenty of times while I was in Barcelona and almost everytime there was a delay even national flights. I’m sick and tired of it. Not only me but also I heard from friends, they also experienced delays. Not like 30 minutes but 2-3 hours.

Europe Economy Barcelona - Hannover
Helpful?
Thank Ayşegül E
Croydon, Australia
Level 6 Contributor
177 reviews
77 helpful votes
Reviewed yesterday
NEW

I think it may have left 15 minutes late. But it’s Europe a lot of low cost carriers don’t run to time. We sat in row one and the flight was full. The staff are not very attentive but it’s a very short flight.

Domestic Economy Malaga - Bilbao
Helpful?
Thank Meridee K
Barcelona, Spain
Level 3 Contributor
19 reviews
7 helpful votes
Reviewed yesterday
NEW

When an airline systematically does just about everything poorly, it starts at the top. Javier Sánchez-Prieto, you should really reconsider your job as CEO of Vueling Airlines. I'm not sure if you just don't care, or you are just really bad at your job. When flying with a low-cost carrier, my expectations are reasonable. I expect only average service, but...

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Europe Economy Athens - Barcelona

Helpful?
2 Thank Wade K
See travel tips for airlines
“Fly another airline, lot's of cheap alternatives”
Renet, 17 Aug 2018 | Read review
“Dont fly this airline unless you are prepared to take the risk of nothing going wrong.”
jackfE3909RV, 17 Aug 2018 | Read review
“Try another airline”
Contel92, 16 Aug 2018 | Read review
“Make a wish. I flew Vueling from Barcelona to Bologna in late July. Nothing bad happened, cheap, nice and fast.”
danik584, 16 Aug 2018 | Read review
“Be prepared for a very rudimentary experience”
B6660ZXmatthewb, 16 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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