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Vueling Airlines

31,584 reviews
Headquarters: Pla de L'Estany, num 5, Barcelona Spain 08820
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2.531,584 reviews
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About Vueling Airlines
Headquarters: Pla de L'Estany, num 5, Barcelona Spain 08820

Airline Summary

Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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31584Reviews
3272Photos
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Virgil G wrote a review 17 Mar
Canyon Lake Texas, USA23 contributions28 helpful votes
Rome - Barcelona
Europe
This is more a PSA than a comment. I had the enormous displeasure of flying Vueling Airlines today from Rome to Barcelona. I booked through a third party (as usual). The note at the bottom of the booking said that they may charge a fee for carry on luggage. I gave it no thought. Checked in at the counter and the man? asked if I had any luggage and I said "no". I make at least a half dozen trips a years and carry on has never been considered "luggage". As I'm going through the gate, the same agent screams at me "you've got luggage". I responded "carry on". My wife was already down the gangway and he screamed again "tell your wife to come back here now" Anywhere else but an airport and I'd have laid him out for talking to me that way...extremely disrespectful and loud. I then pay $120. Euro for 2 carry on bags. I then get on the aircraft and a flight attendant says, in a demeaning tone "that bag has to go into the baggage compartment". I said that I'd just paid for carry on. She said that only counts if you pay when you book, it goes into the baggage compartment...which is completely ridiculous. They took my bag into the baggage compartment. Get to Barcelona and they've lost the bag<<…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Abi wrote a review 15 Mar
3 contributions
Paris - Barcelona
Europe
Over 3 hours delayed but stalled us on the plane I'm sure to make sure no-one was entitled to a refund. They did safety demo over half an hour before we even took off. No one told us anything. Honestly the most useless hoax of an airline. Please don't be tempted to use vuelling. They have just turned a 1hour 20min flight in to over a 5 hour affair. For a budget airline, very expensive with the usual hidden baggage costs. Booked in advance I paid €125 for experiencing outrageous waiting times and delays. Before the delay even happened I already had seen the state of their organisation at check-in where they had 3 flights checking on at the same time and around only 3 desks doing anything. I arrived two hours before my flight, queued for an hour and when I finally got to a check-in desk was asked to wait to the side for 15 mins as they weren't ready. Just to put in to perspective I was meant to take off at 20.55 and it is now 1.30am and I still am waiting for luggage at the airport. I am beyond over these scam airlines making you pay for such a sham of a service.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomson J wrote a review 15 Mar
Elmira, Canada105 contributions26 helpful votes
Palma de Mallorca - Malaga
Domestic
Vuelling is far from a discount airline 110 euros plus another 27 for carry on. Web site is misleading and hard to navigate. Customer service is ill informed and unhelpful. Gate attendance are not of much help either.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Laura D wrote a review 14 Mar
2 contributions
London - Malaga
Europe
Literally couldn’t not fault the airline. The running of airline was much more than I expected. Many flights were delayed but we ran on time. Cabin crew very friendly
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jason L wrote a review 14 Mar
1 contribution
Malaga - Lanzarote
Domestic
As expected, flying from Spain and dealing with the delinquents that's normal. However this time vueling has employed are large proportion of these things. Everything was a struggle and the delinquents are going down hill.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Abi wrote a tip 15 Mar
"Not worth it"
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Thomson J wrote a tip 15 Mar
"I will go out of my way not to fly vuelling even if busing to another city to fly. It is still cheaper and better service."
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Tony R wrote a tip 9 Mar
"Navigate the booking system carefully for besty price."
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stephendowell11 wrote a tip 7 Mar
"DO NOT TRAVEL WITH THIS AIRLINE"
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Gillian g wrote a tip 6 Mar
"Check and double check that flight has not been changed"
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Mon, 01/04
Return
Mon, 08/04
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