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Virgin Atlantic Airways


8,969 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,969 Reviews from our TripAdvisor Community

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8,969 reviews from our community

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Showing 8,714: English reviews
Manchester, United Kingdom
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Very easy boarding, seating not too bad. Food was better on outward journey. Inflight entertainment was good, but sound was poor with headphones, need to use your own

International Economy Manchester - New York City
Helpful?
Thank joyceroyle01
Level 5 Contributor
64 reviews
31 helpful votes
Reviewed yesterday
NEW
via mobile

Have used virgin Atlantic many times before and would recommend them highly. The 787s offer a great level of comfort for long haul flying. Flying upper class is most definitely worth it - the club house in London is amazing, a class above what BA offers. The flight crew were delightful, very attentive and friendly. The meals were delicious, and...

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International Business Class London - Seattle

Helpful?
Thank 229explor229
Essex, United Kingdom
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

I have always travelled only a few hours away and used budget airlines. Virgin was fantastic lovely smooth journey. We had cutlery, china plates and mugs in premium economy. Constant food drinks and a great choice of tv programmes and films. The flight attendants were all helpful. It was the best way to travel and well worth the upgrade!

International Premium Economy London - Orlando
Helpful?
Thank Prettypringle
Northampton, United Kingdom
1 review
Reviewed 2 days ago
NEW
via mobile

Me and my partner flew out to New York on the 06/08/2018 and little did we know that my partner would lose his sight on board (temporarily thank God) but the entire flight he couldn’t see. He couldn’t even open his eyes. And wow... my goodness the staff were absolutely insane. They helped us so much and checked up on...

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International Business Class London - New York City

Helpful?
Thank nadia p
Chalfont St Peter, United Kingdom
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Flight to Cuba on 2 July. I was disappointed with the aisle seat. Usually go for this as I’m quite tall and like to spread my legs. There was some video equipment which meant I could only stretch one leg under the seat in front of me. But the air hostess was brilliant as she made me aware of an...

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International Economy London - Havana

Helpful?
Thank dirkvennix
Loughborough, United Kingdom
Level 6 Contributor
131 reviews
25 helpful votes
Reviewed 2 days ago
NEW

Upper Class flight from LHR to Boston and then Washington to LHR. Lounges at LHR and Washington we’re both great although LHR wins hands down. Crew were great on both flights. Very attentive crew who couldn’t do enough for us. Seats were comfortable. Food choice was great.

International Business Class London - Boston
Helpful?
Thank pwood006
Foz do Iguacu, PR
Level 6 Contributor
201 reviews
183 helpful votes
Reviewed 2 days ago
NEW

I have flown with Virgin a lot, normally retain my Gold Card status unless I have to travel to countries Virgin don't service. I would say the entire experience is normally excellent, no matter which class you travel in. It is worth paying for premium economy, although Upper seems to have got very expensive and now i find it generally...

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International Business Class London - Miami

Helpful?
Thank OneWayorReturnPlease
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed 2 days ago
NEW

After 10 year break choose Virgin for transatlantic flight. Not the cheapest and as always you can find mixed reviews on all the airlines. However our experience was excellent. The Dreamliner aircraft was in my opinion a more pleasant experience than the 747 and the standard of service we received made me feel that premium economy is good value for...

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International Premium Economy London - Seattle

Helpful?
Thank Andy P
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 2 days ago
NEW

We had never done a long haul flight before but were pleasantly surprised by the entertainment on offer. I particularly liked the flight path simulation so you could see what you were flying over. There was a selection of films, series episodes and games also. The staff were very friendly and helpful. Blankets were provided for extra comfort and there...

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International Economy London - Los Angeles

Helpful?
Thank Sarah S
Hertfordshire, United Kingdom
Level 4 Contributor
37 reviews
23 helpful votes
Reviewed 2 days ago
NEW
via mobile

I’m not a great flyer - both in terms of being scared, and also the boredom and restriction of a long term flight. However, if you do it, then Virgin is the best option. Lots of entertainment options, and cabin crew are always helpful and friendly. This time, the food was MUCH better than previously. Even my 12 year old...

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International Economy London - Cancun

Helpful?
Thank Clairesutts
See travel tips for airlines
“Walk around at intervals"”
joyceroyle01, 15 Aug 2018 | Read review
“Take a piece of fruit. Food is a bit stodgy”
E7035ENsarahs, 14 Aug 2018 | Read review
“Pay the extra fee for assigned seating or you may be in for a disappointment.”
NewRecipesForLife, 13 Aug 2018 | Read review
“Book your seats together it is too long to sit with strangers”
682craigm, 13 Aug 2018 | Read review
“Wear a mask then you don't have to inhale the nasty spray. I would have rated the food, leg room etc. Except it would not respond.”
susanmeldrum, 11 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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