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Vietnam Airlines
Headquarters: 200 Nguyen Son Str., Long Bien District, Hanoi Vietnam
Overview
3.58,306 reviews
Travellers' Choice 2018 Winner
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About Vietnam Airlines

Airline Alliance

SkyTeam
Headquarters: 200 Nguyen Son Str., Long Bien District, Hanoi Vietnam

Airline Summary

The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)
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8306Reviews
2556Photos
100Tips

Reviews
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Yen D L wrote a review May 2024
Greater Sydney, Australia5 contributions3 helpful votes
Bangkok - Ho Chi Minh City
Southeast Asia
Viet Nam airline flight attendants are generally good to very good, but their office support staff are known to be terrible to non existent. Unfortunately, my 4 days old Rimowa luggage was almost destroyed. Significant damaged was inflicted on all sides and even all the metal
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Viet-Quang N wrote a review May 2024
Washington DC, District of Columbia6 contributions1 helpful vote
Hanoi - Ho Chi Minh City
Domestic
Excellent and significantly improved service quality. Their Lotusmiles program improved a lot. Cabin crew is very attentive, remember its passengers preferences, and I feel they wholeheartly meant it. Congrats!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jackrea wrote a review May 2024
Sydney, Australia40 contributions13 helpful votes
Sydney - Hanoi
International
The food and service was very good, but only a select few had their “beds” made up. The actual seats were SO uncomfortable, even when reclined, hard as a rock.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa F wrote a review May 2024
Broxbourne, United Kingdom1 contribution1 helpful vote
London - Ho Chi Minh City
International
I am writing this on my iPad on the way home from a 3 week trip to Vietnam & Cambodia- it’s a 13 hour flight & my inflight entertainment screen doesn’t work - I’ve watched all my downloads & because of the noise of screaming babies there is little chance of sleep. Our terrible
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chiho H wrote a review May 2024
1 contribution
Tokyo - Frankfurt
International
Worst customer services. No responds and finally reached the customer service agent but he said ‘ I don’t remember I said ‘ for something he promised. Unbelievable
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Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vali của tôi bị ném vỡ
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Vali của tôi bị ném vỡ
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Some random kid playing snake on their nokia
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nitesh s wrote a tip 14 Jun
"Don't book "
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Flyer48128632566 wrote a tip 6 Jun
"Should clear information where the luggage collects if checked in directly to the last destination why the customer trouble should inform. "
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Paul M wrote a tip 4 Jun
"Definitely try this airline"
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Katherine K wrote a tip May 2024
"If your flight gets cancelled, you are on your own! Don't fly this airline."
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Lisa F wrote a tip May 2024
"book with another airline"
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