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Spirit Airlines


10,286 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 (801) 401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,286 Reviews from our TripAdvisor Community

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10,286 reviews from our community

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Showing 9,762: English reviews
Melbourne, FL
Level 4 Contributor
35 reviews
20 helpful votes
Reviewed today
NEW

I have flown a lot for many years and this was the worst flight I have ever been on! You are literally shoulder to shoulder with your travel mates. The seats are very, very uncomfortable! Both my husband and I had lower back ache after our flight. The tiny trays are a joke. We will never fly Spirit again. I’ll...

Date of travel: December 2018
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Domestic Economy Orlando - Las Vegas

Helpful?
Thank DixieK
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Whenever I travel I am always looking for the best deals, as most people are I assume. If not I wouldn’t be able to afford travel very much. For me, Spirit always has competitive prices, clean planes, friendly staff, and prompt departures and arrivals. I don’t like to travel heavy so the free small carry on is perfect for me....

Date of travel: March 2018
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Domestic Economy Kansas City - Las Vegas

Helpful?
Thank Ilovefoody
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Everytime I have fly with Spirit airline. I always had bad experiences. So for this trip our flight got delayed.

Date of travel: July 2018
Domestic Economy Hartford - Orlando
Helpful?
Thank sanjida s
1 review
Reviewed today
NEW

I'm so disappointed by your airline; yesterday I came from Dominican Republic with my family and was charged 170 Dollars for our personal bags. I do not understand why this airline charge for carry-on bags while others such as Delta and Jetblue are not. This was my first time using Spirit airlines and the last. I will never recommend this...

Date of travel: December 2018
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International Economy Santo Domingo - Newark

Helpful?
Thank Teofilo E
Detroit, Michigan
Level 5 Contributor
65 reviews
9 helpful votes
Reviewed today
NEW
via mobile

First time we have flown with Spirit Airlines and it was a lot better than expected. The seats were comfy not the best but better than some other airlines out there. We had plenty of legroom and the flight crew was very nice. I would recommend for shorter flights to save money. No TVs or free refreshments but I don’t...

Date of travel: December 2018
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Domestic Economy Detroit - Fort Myers

Helpful?
Thank De-Outsider
1 review
Reviewed yesterday
NEW
via mobile

I have never experienced worst service in my life. This airline sucks. I paid extra to use Spirit instead of American and this was the worst decision of my life. The service was absolutely terrible. They messed up our bags, charge for everything including water. Who in Gods name charges for water?? There’s no WiFi. You pay for your seat....

Date of travel: December 2018
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International Economy Montego Bay - Los Angeles

Helpful?
Thank Nick C
Pittsburgh, Pennsylvania
1 review
Reviewed yesterday
NEW
via mobile

Untrained, rude employees, the planes are likely bought used from a real airline. Save yourself from the nightmare and use anyone else.

Date of travel: December 2018
Domestic Economy Pittsburgh - Fort Lauderdale
Helpful?
Thank RyanMoad
Hoboken, New Jersey
Level 1 Contributor
4 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

This was the absolute worst flying experience in my life. I don’t fly for work, only pleasure but with family and friends all over the country I take approximately 24 flights a year minimum. I LOVE budget Airlines and always talk up how wonderful Frontier is and was hopeful that Spirit wouldn’t live up to their reputation so I could...

Date of travel: November 2018
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Domestic Economy Orlando - Detroit

Helpful?
Thank MollieK1223
1 review
Reviewed yesterday
NEW

Tried redeeming vouchers (a scam in itself) then was called stupid! they hung up in my face and then when i called back to explain to a manager, they called me a liar!! AFTER A CALL REVIEW!!

Date of travel: November 2018
Domestic Economy Houston - Detroit
Helpful?
Thank jasminefarhadi
Baltimore, Maryland
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed yesterday
NEW

Spirit thank you for treating me like a king al tho the price on the drinks and food is a bit high but then again I'm not use to buying shizzle on a plane.

Date of travel: December 2018
Domestic Economy Fort Myers - Baltimore
Helpful?
Thank BMORE C
See travel tips for airlines
“Book a different airline.”
DixieK, 11 Dec 2018 | Read review
“Please don't fly this airline”
jasminefarhadi, 10 Dec 2018 | Read review
“I'm really inspired and looking forward to having a meeting to thank them all.”
DavidCrocket420, 10 Dec 2018 | Read review
“pack your patience”
Paradise689122, 10 Dec 2018 | Read review
“Pay extra and fly another airline.”
Terable, 9 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).

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