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Jetstar Airways - Australia & New Zealand

Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001
Overview
3.03.0 of 5 bubbles13,978 reviews
Legroom3.0 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience3.0 of 5 bubbles
Customer service3.0 of 5 bubbles
Value for money3.5 of 5 bubbles
Cleanliness3.5 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage2.5 of 5 bubbles
About Jetstar Airways - Australia & New Zealand
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001

Airline Summary

A wholly owned subsidiary of Qantas, Jetstar Australia (JQ) is a low-cost airline headquartered in Melbourne. Its primary hub is located at Melbourne Airport (MEL), with secondary hubs at Brisbane Airport (BNE), Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS). The Jetstar brand also includes subsidiaries operating from Singapore, Japan and Vietnam. Jetstar's fleet of 72 aircraft includes Airbus A320, Airbus A321, Airbus A330-200 and Boeing 787-8 planes.
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13978Reviews
1168Photos
100Tips

Reviews
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Traveller rating
  • 2,153
  • 3,739
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Popular mentions
Climber34222456779 wrote a review 4 Nov
1 contribution
5.0 of 5 bubbles
Melbourne - Hobart
Domestic
Definetly recommend jetstar if you’re looking for cheap tickets, we had no problems everything was great! If you’re looking for cheaper plane tickets jetstar is a great choice.
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nonn wrote a review 4 Nov
Sydney, Australia516 contributions192 helpful votes
4.0 of 5 bubbles
Osaka - Sydney
International
this was on Dreamliner 787-8 and business class was very comfortable with only 21 seats. A night flight with dinner supplied and very tasty and breakfast supplied but not the best as it was cold and tastless. Economy was crowded with knees to the back of the chairs in front .…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Niloofar R wrote a review 4 Nov
3 contributions
5.0 of 5 bubbles
Auckland - Christchurch
Domestic
We had the most incredible experience flying Jetstar to CHCH. Our checked in bag was a few KGs over and the lovely staff behind the counter were so helpful and kind in allowing us to adjust our bags and accepting a KG extra. What incredible service! We’ve been away from NZ for a…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul B wrote a review 3 Nov
Dunedin, New Zealand3 contributions2 helpful votes
1.0 of 5 bubbles
Auckland - Dunedin
Domestic
Despite having a receipt for additional checked baggage paid for on my cancelled flight Jetstar refused to accept it and double charged me, scam artists
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kimchi a wrote a review 3 Nov
12 contributions1 helpful vote
1.0 of 5 bubbles
Melbourne - Adelaide
Domestic
My partner and I were at the Melbourne airport since the morning (Flew from Hobart JQ702, arrived early at approximately 09:50AM) so we waited until the next flight which was scheduled for 15:50PM on the same day - based on our check-in/ boarding pass. We waited for the…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Showing results 16-20 of 13,331
Album Categories
All photosAll Traveller Photos
Jet air plane approach Wellington airport
1 Helpful vote
An early departure on Jetstar from Sydney to Melbourne.
7 Helpful votes1 Repost
Either you stick with us after we raped you or no more love.
1 Helpful vote
1 Helpful vote
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Showing results 1-5 of 1,168
Matt o wrote a tip 12 Nov
1.0 of 5 bubbles
"I've personally had good and bad experiences in the past. I just think they don't really care."
M SLIGHT wrote a tip 11 Nov
1.0 of 5 bubbles
"Don’t let them fool you, go with Air NZ they give you free food and drink ;)"
cherry wrote a tip 11 Nov
1.0 of 5 bubbles
"just fly air nz please "
Glenisse M wrote a tip 10 Nov
1.0 of 5 bubbles
"just don’t fly with them!!!"
Sydhost wrote a tip 7 Nov
1.0 of 5 bubbles
"DON’T "
…
Showing results 1-5 of 100
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